Spekit - Detailed Review
Sales Tools
Spekit - Product Overview
Overview
Spekit is a sophisticated sales enablement platform that leverages AI to empower sales teams with the knowledge and resources they need to succeed. Here’s a brief overview of its primary function, target audience, and key features:Primary Function
Spekit’s primary function is to streamline the sales process by providing sales reps with the right content, training, and information at the exact moment they need it. This is achieved through AI-driven content recommendations, automated content generation, and real-time updates, all aimed at enhancing sales productivity and effectiveness.Target Audience
The target audience for Spekit includes sales teams and organizations, particularly those in industries with complex products or services that require in-depth knowledge and training. This can include companies across various sectors such as computer software, financial services, information technology, and marketing. Spekit is especially beneficial for medium to large-sized companies with dispersed or remote sales teams, as it ensures consistent training and access to information.Key Features
Centralized Knowledge Base
Spekit provides a centralized hub where sales reps can access product information, sales scripts, competitive analysis, and more. This ensures all necessary information is easily accessible and digestible.Real-time Updates
Sales reps can stay informed on the latest product updates, industry news, and best practices in real-time, keeping them up-to-date and well-prepared.AI Content Recommendations
Spekit AI analyzes the context of sales interactions to automatically surface the most impactful content to sales reps during critical moments such as meeting prep and follow-up.Interactive Training
The platform offers interactive training modules that allow sales reps to learn at their own pace and track their progress. This includes in-app quizzes and knowledge checks to ensure continuous learning.Content Generation and Summarization
Spekit AI can generate content such as sales scripts, emails, and playbooks, and also summarize long, complicated texts to make them more accessible.SmartSend
This feature connects sales reps with the content they need to close deals, providing real-time insights into content adoption and engagement.Speks
Bite-sized learning modules are embedded directly into the tools sales reps use daily, ensuring learning is integrated into their workflow. By leveraging these features, Spekit helps sales teams improve their efficiency, increase knowledge retention, and ultimately drive more sales. Spekit - User Interface and Experience
The User Interface of Spekit
Spekit, particularly in its AI-driven sales tools category, is crafted to be highly intuitive and user-friendly, ensuring a seamless and efficient user experience.
Ease of Use
Spekit is known for its easy-to-use interface, which allows users to create and access content with minimal effort. The platform integrates seamlessly with daily applications such as Salesforce and Outreach, enabling users to edit and access content directly within their workflow. This integration reduces the time spent searching for answers, making it easier for sales teams to focus on their tasks.
User Interface Features
- Drag and Drop Functionality: Users can enhance their content by simply dragging and dropping images and documents into the user interface, streamlining the process of importing various file types.
- Rich Text Editor: Spekit’s rich text editor includes features like annotated screenshots, animated GIFs, alignment, dividers, and lists. These tools help in creating dynamic, step-by-step instructional content that keeps users engaged.
- Emojis and Visual Cues: The use of emojis serves as visual shorthand, providing quick cues for resources or additional specifications, making it easier to grasp the context or focus of a section.
- Tables and Embedded Content: The platform allows users to create tables for organizing complex information and embed code snippets, quotations, and PDFs directly into their documents, enriching the content and making it more informative.
Real-Time Access and Personalization
Spekit’s AI capabilities ensure that sales teams receive personalized and contextual guidance exactly when and where they need it. This includes automatic recommendations of the best content and resources based on the context of sales interactions, instant editing of grammar and spelling, and one-click summarization of lengthy content into clear, digestible bites.
Feedback and Analytics
The platform provides analytics on how often people view specific content and their satisfaction with it, which is highly valued by users. This feedback loop helps in refining the content and ensuring it remains relevant and useful.
Overall User Experience
Users have praised Spekit for its clean, modern look and efficient UI. The ability to see how often content is viewed and the user satisfaction metrics adds significant value. However, some users have noted minor quirks, such as occasional bugs or the need to resync Salesforce connections after adding new fields, but these are generally considered trivial and are being addressed by the developers.
Conclusion
In summary, Spekit’s user interface is designed to be intuitive, efficient, and highly engaging, making it an invaluable tool for sales teams looking to streamline their content creation and access processes.
Spekit - Key Features and Functionality
Spekit’s AI-Driven Sales Enablement Tools
Spekit’s AI-driven sales enablement tools offer several key features that significantly enhance the efficiency and effectiveness of sales teams. Here are the main features and how they work:
AI Content Creation
Spekit AI can generate baseline content such as sales playbooks, revenue plays, processes, and scripts based on the prompts provided. This automation saves a significant amount of time for sales enablement teams and ensures the content is of high quality and relevant to the business.
AI Content Recommendations
Spekit AI analyzes the context of sales interactions from tools like Gong, Chorus, Gmail, and Salesloft to automatically surface the most relevant content to sales reps. This includes case studies, one-sheets, and other resources that can help drive deals forward. The AI ensures that the right content is available at the right moment, without the need for manual searching.
AI Assist
AI Assist allows sales reps to ask any question from any app and receive instant, accurate answers, guidance, and relevant resources. For example, a rep can ask how to position the company against a competitor or what fields to input to move a deal to the next stage, and AI Assist will provide the necessary information and links to related resources.
AI Content Summarizing, Editing, and Translation
Spekit AI can summarize, edit, and translate content with just one click. This feature helps in maintaining and updating content efficiently, ensuring it is always high-quality and suitable for different audiences, including those in other countries.
AI Deduplication
The AI-powered deduplication technology flags duplicate content, streamlining content management and governance. This ensures that the content library is organized and that reps are not presented with redundant information.
Real-Time Content Integration and Governance
Spekit AI integrates with tools like Google Drive and SharePoint, ensuring real-time syncing of content. This keeps the content up-to-date and relevant, even in dynamic selling environments. Additionally, new insights dashboards provide enablement teams with powerful tools to manage and govern content effectively.
Personalized Enablement Assistant
Spekit AI Assist acts as a personalized enablement assistant, fully integrated into the team’s workflow. It provides intelligent answers, support, and guidance wherever reps need it, making it easier for them to respond confidently and quickly to emails and other sales interactions.
These features collectively enhance the productivity and efficiency of sales teams by providing them with the right information at the right time, reducing the time spent on content creation and management, and ensuring that all content is relevant and impactful.
Spekit - Performance and Accuracy
Performance
Spekit is highly regarded for its performance in several areas:Integration and Accessibility
Integration and Accessibility: Spekit seamlessly integrates with popular CRM systems like Salesforce, Gong, Chorus, and more, allowing sales reps to access relevant information and training materials directly within their existing workflows. This integration streamlines the sales process and improves efficiency.Real-Time Support
Real-Time Support: Spekit’s AI Assist feature enables sales reps to ask any question in any app and receive highly accurate answers, guidance, and relevant resources in real-time. This feature is crucial for providing immediate support during critical sales moments.Personalized Learning Paths
Personalized Learning Paths: Spekit focuses on personalized learning paths, ensuring that sales reps receive the most relevant information and training for their individual needs. This personalized approach helps improve sales performance and close deals more effectively.Content Management
Content Management: Spekit allows enablement teams to manage and govern content efficiently, including real-time syncing with Google Drive and SharePoint, AI-powered editing, and deduplication. This ensures that sales reps always have access to the most up-to-date and relevant information.Accuracy
Spekit’s accuracy is supported by several features:AI-Powered Content Recommendations
AI-Powered Content Recommendations: Spekit’s AI recommends contextually relevant content to sales reps exactly when and where they need it. This ensures that the information provided is accurate and pertinent to the sales situation at hand.Automated Content Delivery
Automated Content Delivery: The platform automatically surfaces the answers, content, and training that sales reps need, reducing the likelihood of outdated or incorrect information being used.Analytics and Reporting
Analytics and Reporting: Spekit provides robust analytics and reporting capabilities that allow organizations to track the effectiveness of their sales enablement efforts. This includes measuring content engagement, assessing understanding and retention, and identifying gaps in knowledge or materials. These insights help ensure that the content and training provided are accurate and effective.Limitations or Areas for Improvement
While Spekit is highly effective, there are a few areas where it might be improved or where limitations could be considered:Dependence on Data Quality
Dependence on Data Quality: The accuracy and effectiveness of Spekit’s AI-driven features depend on the quality of the data and content fed into the system. Ensuring that the content is accurate, up-to-date, and relevant is crucial for the platform’s performance.User Adoption
User Adoption: While Spekit’s user-friendly interface and seamless integration with CRM systems make it easy to adopt, there might still be a learning curve for some users. Ensuring that all sales reps are comfortable using the platform could be an area for additional support or training.Feedback Mechanisms
Feedback Mechanisms: While Spekit allows for feedback on content, continuous improvement might require more detailed feedback mechanisms to ensure that the platform meets all the evolving needs of sales teams. In summary, Spekit’s performance and accuracy are strong due to its seamless integrations, real-time support, personalized learning paths, and accurate content delivery. However, ensuring high-quality data and facilitating smooth user adoption are areas that could be further optimized. Spekit - Pricing and Plans
The Pricing Structure of Spekit
Spekit, a digital adoption platform and AI-driven sales tool, has a pricing structure divided into several tiers, each with distinct features and pricing models.
Pricing Tiers
Spekit Basics
- This plan starts at $10 per user per month. It includes the core features necessary for digital adoption and sales enablement, such as just-in-time learning, sales documentation, and basic analytics.
Spekit Premium
- This plan starts at $20 per user per month, although some sources mention it as $15 per user per month. The Premium plan includes all the features from the Basics plan, plus advanced analytics, engagement features, premium support, and a dedicated customer success manager.
Additional Features and Add-ons
- Product Guides & In-app Messaging: These can be added as extras for $5 per user per month.
Annual Costs
The annual costs for Spekit vary based on team size:
- For 25 employees: Spekit Basics – $3,000/year, Spekit Premium – $4,500/year
- For 50 employees: Spekit Basics – $6,000/year, Spekit Premium – $9,000/year
- For 100 employees: Spekit Basics – $12,000/year, Spekit Premium – $18,000/year
- For 500 employees: Spekit Basics – $60,000/year, Spekit Premium – $90,000/year.
Free Plan
Spekit also offers a free plan with limited features, which can be useful for small teams or for testing the software before committing to a paid plan.
Key Features by Plan
Spekit Basics
- Just-in-time learning
- Sales documentation
- Basic analytics
- Integration with Salesforce and other applications
Spekit Premium
- All features from the Basics plan
- Advanced analytics
- Enhanced engagement features
- Premium support
- Dedicated customer success manager
AI-Driven Features
Both plans benefit from Spekit’s AI capabilities, which include:
- Automatically recommending the best content and resources
- Instantly editing grammar, spelling, clarity, and tone
- One-click summarization of long-form content
- Translation of resources into different languages
- Conversion of content into various formats for training and sales materials.
In summary, Spekit’s pricing is user-based, with the Premium plan offering more advanced features and support, making it a scalable solution for teams of varying sizes.
Spekit - Integration and Compatibility
Integrations with CRM and Productivity Tools
Spekit has a strong integration with Salesforce, one of the most widely used CRM systems. It connects with various Salesforce components, including Salesforce Lightning, CPQ, NPSP, Salesforce Service Cloud, and Financial Services Cloud. This integration allows for automatic synchronization of changes between Salesforce and Spekit, ensuring that key fields are always updated with the correct definitions, terms, and processes.
In addition to Salesforce, Spekit integrates with other productivity and communication tools such as Microsoft Outlook, Slack, and Google Chrome. These integrations enable users to access training content, resources, and other necessary information directly within their workflow.
Single Sign-On (SSO) and Security Integrations
Spekit supports integration with several Single Sign-On (SSO) providers, including Okta, OneLogin, Azure, and PingOne. This ensures secure and seamless access to the platform for users.
Other Key Integrations
Spekit also integrates with Outreach AI, enhancing sales enablement and engagement efforts by providing just-in-time learning and resources directly within the Outreach platform. This integration helps in optimizing deal, pipeline, and account management.
Furthermore, Spekit can be combined with HubSpot to improve sales and marketing alignment, boost self-sufficiency, and maximize ROI. This integration helps in driving adoption and enablement within the HubSpot ecosystem.
Mobile and Browser Compatibility
Spekit is compatible with mobile devices, supporting Android, iPad, and iPhone. This ensures that sales teams can access training content and resources on-the-go.
The platform also offers a Chrome extension, which allows users to embed and surface resources across any tool they are using in Chrome, further enhancing accessibility and usability.
API Availability
Spekit provides an API, which allows for deeper integrations with other third-party systems. This flexibility is beneficial for organizations that need to customize their integration needs.
Conclusion
In summary, Spekit’s integrations are designed to be comprehensive and user-friendly, ensuring that sales teams can access the resources they need across various platforms and devices, thereby enhancing their productivity and performance.
Spekit - Customer Support and Resources
Customer Support Options in Spekit
Spekit offers a range of customer support options and additional resources that are particularly beneficial for sales and support teams, especially within the context of their AI-driven sales enablement platform.In-App Guidance and Resources
Spekit acts as an in-app coach, providing agents with immediate access to the knowledge and processes they need. This includes embedding Standard Operating Procedures (SOPs) directly into tools like Salesforce Service Cloud, Zendesk, and Jira, ensuring agents can resolve customer issues quickly and accurately.Real-Time Alerts and Updates
Spekit allows for real-time alerts to notify agents of high-priority issues, performance problems, updated FAQs, and other critical updates. This keeps agents informed and aligned without having to search through emails or Slack messages.AI-Powered Assistance
With Spekit AI Assist, sales reps can ask any question in any app and receive highly accurate answers, guidance, and relevant resources. This AI functionality provides personalized support, helping reps answer emails quickly and confidently, and enabling them to upsell more effectively.Content Centralization and Accessibility
Spekit centralizes sales content, making it universally accessible, searchable, and useful. This includes organizing, sharing, tracking, and analyzing sales content, knowledge, and training. The platform ensures that reps have the necessary content at their fingertips, reducing the time spent searching for information.Onboarding, Training, and Coaching
Spekit guides, supports, and aligns reps through onboarding, new tools, and process changes. It reinforces sales playbooks, revenue plays, and coaching where reps are working, ensuring they are well-prepared and aligned with the latest processes and strategies.Knowledge Checks and Analytics
The platform includes knowledge checks – short, in-app quizzes that help assess the effectiveness of training and identify areas needing additional support. It also provides performance and engagement analytics at the user, team, and content levels, helping teams track activation and content governance.Browser Extension and Spotlights
Spekit offers a browser extension that allows access, search, or addition to the knowledge base across any web-based application. The “Spotlights” feature enables communication of changes, sharing of new resources, and highlighting key announcements directly within the workflow.Content Templates and Case Studies
Spekit provides free out-of-the-box templates for sales enablement tools and shares case studies that demonstrate how other organizations have successfully implemented and benefited from the platform.Conclusion
These features collectively ensure that customer support and sales teams have the resources and support they need to perform their roles efficiently and effectively. Spekit - Pros and Cons
Advantages of Spekit in Sales Tools AI-Driven Category
Spekit offers several significant advantages that make it a valuable tool for sales enablement and revenue teams:Automated Content Creation and Management
Spekit AI can generate baseline content such as sales playbooks, revenue plays, processes, and scripts, saving a significant amount of time for sales enablement teams. It also proofreads content, checks tone, and translates it for global teams, ensuring high-quality and impactful content.Just-in-Time Learning and Content Recommendations
Spekit AI provides contextually relevant content recommendations directly within the tools sales reps use, helping them prepare for and follow up on calls without leaving their workflow. This feature boosts productivity and efficiency by ensuring the right information is always at their fingertips.Enhanced Sales Training and Onboarding
Spekit converts lengthy SOPs and documentation into bite-sized, digestible training segments, making the onboarding process more efficient and reducing information overload. It also offers knowledge checks, which are gamified quizzes to help employees recall and memorize key information.Centralized Knowledge Base and Accessibility
Spekit allows you to centralize your company’s knowledge, organize it by topic, tool, or team, and make it instantly accessible across any web-based application through its Chrome extension. This ensures that new employees can find all the resources they need in one place.Real-Time Insights and Analytics
Spekit provides real-time insights into content adoption and engagement through its SmartSend feature and offers performance and engagement analytics at the user, team, and content levels. This helps in tracking overall activation and supporting content governance.Disadvantages of Spekit
Despite its numerous benefits, Spekit also has some notable limitations:Limited Feedback Collection Capabilities
Spekit lacks traditional customer feedback collection features such as qualitative surveys or NPS dashboards. It only offers sentiment surveys with an emoji rating scale, which is limited and does not allow for follow-up questions or qualitative feedback.Analytics Shortcomings
Spekit has limited analytics capabilities, making it difficult to validate the quantitative data it collects. It lacks product analytics that could provide deeper insights into user behavior and areas needing improvement.Onboarding and UI Limitations
Spekit’s onboarding process is limited to tooltips and modals, which can be restrictive. Additionally, the software has been reported to have bugs and performance issues, along with subpar UI navigation.Limited Customization in In-App Flows
When building in-app flows, Spekit only allows the use of tooltips and modals, which may not be sufficient for all use cases. By considering these pros and cons, you can make a more informed decision about whether Spekit aligns with your sales enablement and revenue growth goals. Spekit - Comparison with Competitors
When comparing Spekit to other AI-driven sales enablement tools, several key features and alternatives stand out:
Unique Features of Spekit
- Automated Content Creation: Spekit AI can generate baseline content such as sales playbooks, revenue plays, and scripts based on prompts, saving time and ensuring high-quality content. It also proofreads, checks tone, and translates content for global use.
- Just-in-Time Content Recommendations: Spekit AI surfaces the most relevant content to sales reps at critical moments, such as during meeting prep or follow-up, without the need for manual searches. This content is delivered within the tools sales reps use daily.
- AI Assist: This feature allows sales reps to ask questions in any app and receive accurate answers, guidance, and relevant resources in real-time. It integrates seamlessly with existing workflows and provides embedded guidance to help reps close deals efficiently.
Alternatives and Competitors
ZoomInfo Sales
- Key Features: ZoomInfo captures and analyzes customer interactions, provides AI-powered recommendations to advance deals, and identifies at-risk opportunities. It also offers insights into key accounts and the voice of the customer.
- Best For: Conversation intelligence and capturing customer interactions.
Clari
- Key Features: Clari analyzes activity data from the tech stack to identify actionable patterns and prioritize deals. It offers full-funnel visibility, call summaries, and AI-powered health scores for deals.
- Best For: Revenue operations and streamlining the sales process.
Similarweb
- Key Features: Similarweb provides visibility into the online behavior of target companies, allowing for targeted sales strategies. It monitors digital strategy changes and delivers automated alerts and customized insights.
- Best For: Competitor monitoring and adapting sales strategies based on online behavior.
Gong
- Key Features: Gong focuses on revenue intelligence, analyzing sales interactions to provide insights that help close deals. It integrates with other tools to offer real-time feedback and coaching.
- Best For: Revenue intelligence and real-time sales coaching.
Whatfix, Pendo, Guru, Apty, and WalkMe
- These platforms are digital adoption solutions that, while not exclusively sales enablement tools, offer features like onboarding, training, and knowledge sharing that can support sales teams. They are alternatives to Spekit in terms of digital adoption and employee support.
Pricing and Integration
- Spekit Pricing: Spekit offers a Basic tier at $10/user/month and a Premium tier at $20/user/month, with additional features like advanced analytics and premium support in the Premium tier.
- Integration: Spekit integrates with various tools such as Gong, Chorus, Gmail, Salesloft, Google Drive, and SharePoint, ensuring content and guidance are accessible within the sales reps’ workflow.
Summary
In summary, Spekit stands out with its automated content creation and just-in-time content recommendations, but other tools like ZoomInfo, Clari, and Similarweb offer unique strengths in areas such as conversation intelligence, revenue operations, and competitor monitoring. When choosing a sales enablement tool, it’s crucial to consider the specific needs of your sales team and the integrations that will best support their workflow.
Spekit - Frequently Asked Questions
What is Spekit and how does it help in sales enablement?
Spekit is a revenue enablement platform that uses AI to connect sales teams with the training, knowledge, resources, and sales assets they need to engage prospects and close deals. It automates content creation, provides AI-powered content recommendations, and enhances sales training and onboarding processes.How does Spekit AI assist in content creation and management?
Spekit AI helps by automatically generating baseline content such as sales playbooks, revenue plays, processes, and scripts based on the prompts provided. It also proofreads content for grammar, spelling, clarity, and tone, and can translate content into various languages. Additionally, it recommends the right content to sales reps at the moment they need it, reducing the time spent searching for relevant materials.What are the key features of Spekit AI?
Key features include automated content creation, AI-powered content recommendations, instant editing for grammar and spelling, one-click summarization of long-form content, translation of resources into different languages, and the ability to convert lengthy SOPs into bite-sized training segments. It also integrates with various sales tools like Gong, Chorus, Gmail, and Salesloft to provide content recommendations within the tools sales reps use daily.How does Spekit AI integrate with other sales tools?
Spekit AI integrates seamlessly with tools like Gong, Chorus, Gmail, and Salesloft. It analyzes the context of sales interactions in these tools to recommend the most relevant content to sales reps, ensuring they have the right information at the right time without needing to search through content repositories.What is the pricing structure for Spekit?
Spekit offers a free plan with limited features and a Pro plan starting at $10 per user per month. However, based on recent transaction data, the actual cost can vary widely, with an average annual cost of around $19,000. It is also possible to get a lower price through vendors like Vendr, which can save customers up to 51% on the listed price.Does Spekit offer any free trial or free plan?
Yes, Spekit offers a free plan with limited features. However, there is no free trial available for the Pro plan.How does Spekit AI help in the onboarding process of sales reps?
Spekit AI converts lengthy SOPs and documentation into digestible, bite-sized training segments, reducing information overload and boosting the efficiency of the onboarding process. It also provides just-in-time learning, making it an always-available, instantly accessible sales coach for new employees.Can Spekit AI help in summarizing and translating content?
Yes, Spekit AI can summarize long-form content into clear, digestible bites with just one click. It also translates resources into the language of the learner without the need to exit the browser, making it useful for geographically diverse teams.How does Spekit AI impact the productivity of sales teams?
By automating content creation, providing instant content recommendations, and streamlining the onboarding process, Spekit AI significantly boosts the productivity of sales teams. It reduces the time spent searching for content and allows sales reps to focus more on selling and less on administrative tasks.Is Spekit suitable for global sales teams?
Yes, Spekit is suitable for global sales teams as it can translate content into various languages, ensuring that all team members, regardless of their location, can access and use the content effectively.How can I get the best price for Spekit?
To get the best price for Spekit, it is recommended to use vendors like Vendr, which can help negotiate a lower price based on their extensive experience and transaction data. Vendr customers typically save around 51% on the listed price.