Tacton CPQ - Detailed Review
Sales Tools
Tacton CPQ - Product Overview
Tacton CPQ Overview
Tacton CPQ is a sophisticated Configure, Price, and Quote (CPQ) software specifically designed for manufacturers, particularly those dealing with high-variance products. Here’s a brief overview of its primary function, target audience, and key features:
Primary Function
Tacton CPQ is engineered to streamline the sales process for manufacturers by enabling quick, accurate, and efficient product configuration, pricing, and quote generation. It helps manufacturers sell complex products smarter, faster, and with fewer errors, ultimately driving revenue growth and customer satisfaction.
Target Audience
The primary target audience for Tacton CPQ includes large and medium-sized manufacturers, especially those in industries such as machinery, information technology, and higher education. These companies typically have over 1,000 employees and revenues exceeding $1 billion. The software is particularly beneficial for global manufacturers looking to improve their sales operations and customer experience.
Key Features
Configuration
Tacton CPQ features a powerful, constraints-based configuration engine that allows users to configure complex products easily and accurately. This engine ensures that the proposed solution is always 100% correct, down to the Bill-of-Material (BOM) level.
Pricing
The software provides instant, accurate price and margin calculations with each product selection, ensuring that pricing is optimized and consistent.
Quote and Document Generation
Tacton CPQ automates the generation of branded quotes, technical specifications, certifications, and other supporting documentation. This process is significantly faster, keeping manufacturers ahead of the competition.
Administration
The platform offers comprehensive administrative controls, including management of data, structure, user permissions, and workflows. This ensures that the CPQ system aligns with the manufacturer’s specific needs and processes.
Visualization and Guided Selling
Tacton CPQ includes advanced visualization capabilities and a needs-based guided selling approach. This helps capture customer requirements and supports the buying decision, ensuring that the sales team positions the offering with the best chance of winning the deal.
Integration and Collaboration
The software integrates seamlessly with other business systems, ensuring data consistency and real-time access to information. It also facilitates cross-departmental communication and visibility into the sales pipeline, enhancing overall operational efficiency.
Sustainability and Efficiency
Tacton CPQ helps manufacturers achieve sustainability goals by enabling the configuration of customized products with zero waste and reducing energy consumption. It also increases efficiency by automating the quotation process and eliminating order errors.
Overall, Tacton CPQ is a comprehensive solution that connects sales and manufacturing processes, drives revenue growth, and enhances customer satisfaction through its advanced configuration, pricing, and quote generation capabilities.
Tacton CPQ - User Interface and Experience
User Interface Overview
The user interface of Tacton CPQ is crafted to be intuitive and user-friendly, particularly in the context of sales tools and product configuration.Customizable Interface
Tacton CPQ allows users to design the configuration interface using the View Designer. This tool enables you to determine which questions to present to end users, how these questions should be displayed (e.g., drop-downs, radio buttons, image options, free text, mandatory fields), and the overall page layout and step-by-step presentation. This flexibility ensures that different sets of questions can be presented to various users, such as expert sales reps, non-expert resellers, and end customers, even if they are based on the same product model.Validation and Conflict Resolution
The interface is equipped with automatic validation of the configured product, ensuring that all attribute constraints are met and compatible modules and features are selected. This prevents users from encountering “configuration dead ends” and ensures that the configured product is always 100% correct and valid. If there are conflicts between explicit user selections, the system automatically presents conflict resolution options and alternatives to the user.Visual and Guided Selling
Tacton CPQ features a guided selling configuration that translates customer needs into a 100% accurate technical solution, even for non-technical users. This is achieved through a constraint-based configuration engine that handles complex manufacturing equipment with ease. The system also includes in-house CAD automation and visualization solutions, which enhance the user experience by providing a clear and visual representation of the configured products.Mobile Accessibility
The Mobile CPQ feature offers a user-friendly mobile interface that does not require any downloads. This allows customers to configure, price, and quote complex products on the go, accessing accurate and up-to-date information anytime, anywhere. The mobile interface is designed to be convenient and accessible, streamlining the process of purchasing complex products.Ease of Use
Users have consistently praised Tacton CPQ for its ease of use. The software is described as “really simple to use out the box” and noted for its “ease of understanding.” This simplicity is a significant advantage, especially for users who may not have extensive technical knowledge. The system’s ability to generate quotes quickly and accurately further enhances its usability.Overall User Experience
The overall user experience with Tacton CPQ is highly positive. Users appreciate the software’s ability to handle complex product configurations, its efficient service, and its performance-enhancing capabilities. The system’s flexibility and support for omnichannel use also contribute to a smooth and disruption-free customer experience. Additionally, features like product comparison and instant sales BOM (Bill of Materials) and pricing further empower customers and shorten sales cycles.Conclusion
In summary, Tacton CPQ’s user interface is highly customizable, intuitive, and designed to ensure accuracy and efficiency in product configuration and quoting processes. Its ease of use and comprehensive features make it a valuable tool for both sales teams and customers. Tacton CPQ - Key Features and Functionality
Tacton CPQ Overview
Tacton CPQ is a sophisticated configure, price, and quote (CPQ) software that offers a range of features and functionalities, particularly enhanced by AI integration, to streamline and optimize the sales process for complex manufacturing environments.
Configuration
Tacton CPQ features a unique constraint-based configuration engine that allows users, even those who are non-technical, to configure complex products accurately. This guided selling configuration translates customer needs into a 100% accurate technical solution, ensuring that the configured products meet all the necessary specifications and constraints.
Pricing and Quoting
The software provides instant and accurate price and margin calculations with each product selection. It automates the pricing optimization process, ensuring that quotes are generated quickly and accurately. This automation reduces errors and saves time for the sales team, allowing them to focus on customer interactions rather than administrative tasks.
AI-Driven Predictive Analytics
Tacton CPQ integrates AI-driven predictive analytics to analyze historical sales data and customer interactions. This integration provides valuable insights into future sales opportunities, helping businesses anticipate customer needs, identify cross-selling and upselling opportunities, and proactively address potential challenges. AI also enables the generation of personalized quotes and proposals that align with each customer’s unique preferences and buying behavior.
Mobile CPQ
The Mobile CPQ feature offers a mobile interface for the software, allowing customers and sales teams to configure, price, and quote complex products on the go. This mobile capability ensures that users have access to accurate and up-to-date product information anytime, anywhere, enhancing flexibility and convenience.
Integration Capabilities
Tacton CPQ boasts extensive integration capabilities with over 600 pre-built connectors and open REST APIs. This allows seamless connections with various enterprise tools such as CRM, ERP, PLM, and PIM systems. These integrations centralize data, reduce errors, and ensure that every quote, order, and contract is accurate. Integrations also enhance customer engagement, optimize fulfillment, and provide actionable insights through analytics and BI tools.
Visualization and CAD Automation
The software includes in-house CAD automation and visualization solutions, which reduce dependencies on external companies and maximize performance. These features help in visualizing the configured products, making it easier for customers to understand and approve the quotes.
Omnichannel Support
Tacton CPQ supports omnichannel use, allowing it to be used across various channels such as online and in-store. This flexibility ensures that the sales process is smooth and consistent across different sales environments.
Data Import Automation
The software features data import automation, which collects, validates, and orchestrates the automatic release of enterprise master data into the front-office CPQ sales tool without human intervention. This automation enhances business agility, reduces maintenance costs, and minimizes quote and order errors.
Administration and Control
Tacton CPQ provides comprehensive administrative capabilities, allowing users to control data, structure, user permissions, workflows, and more. This ensures that the CPQ system is aligned with the company’s specific needs and operational requirements.
Conclusion
In summary, Tacton CPQ leverages AI and advanced automation to streamline the sales process, reduce errors, and enhance customer satisfaction. Its extensive integration capabilities, mobile accessibility, and advanced configuration and pricing features make it a powerful tool for manufacturers dealing with complex products.
Tacton CPQ - Performance and Accuracy
Performance
Tacton CPQ is renowned for its ability to streamline the sales process, particularly in complex manufacturing environments. Here are some performance highlights:Speed and Efficiency
Tacton CPQ enables quick and accurate product configuration, automated pricing, and efficient generation of customized quotes and proposals. This speeds up the sales process, allowing sales teams to respond promptly to customer inquiries.Integration and Consistency
The software integrates seamlessly with other business systems, ensuring data consistency and real-time access to information. This integration facilitates cross-departmental communication and visibility into the sales pipeline.Optimization
Tacton CPQ includes optimization capabilities that select the best solution for a customer’s purchasing drivers, such as energy consumption, weight, and performance. This ensures that customers receive the most suitable products based on their needs.Accuracy
Accuracy is a critical component of Tacton CPQ’s performance:Constraint-Based Configuration Engine
Tacton’s unique constraint-based configuration engine is specifically designed to handle high product variance, ensuring that configurations are accurate and feasible. This reduces errors and ensures that the configured products meet all technical and regulatory requirements.Guided Selling Configuration
The software allows non-technical users to configure complex equipment accurately by translating customer needs into a 100% accurate technical solution. This feature empowers sales teams to create precise quotes without requiring extensive technical knowledge.Real-Time Visibility
Tacton CPQ provides real-time visibility into the sales pipeline, enabling better forecasting and inventory management. This real-time data helps in maintaining accuracy in demand forecasting and inventory levels.Limitations and Areas for Improvement
While Tacton CPQ is highly regarded, there are some potential areas to consider:Scope and Implementation
One common challenge in CPQ implementations is starting with too large a scope. It is recommended to begin with a minimal viable product (MVP) and plan a phased rollout to avoid overwhelming the system and the team.Management and Support
Successful CPQ implementation requires full investment from management and qualified support. Lack of a clear implementation plan, measurable KPIs, or adequate support can lead to challenges during the rollout phase.Data Issues
Ensuring accurate and consistent data is crucial. Any data issues can impact the performance and accuracy of the CPQ system. Regular maintenance and updates are necessary to keep the product information accurate and up-to-date. In summary, Tacton CPQ excels in performance and accuracy, particularly in handling complex manufacturing environments. However, careful planning, proper management support, and ongoing data maintenance are essential to maximize its benefits and avoid common pitfalls. Tacton CPQ - Pricing and Plans
Pricing Structure
Tacton CPQ does not publicly disclose its pricing tiers or the exact costs associated with each plan on its website. This information is typically handled on a case-by-case basis, likely requiring direct contact with Tacton’s sales team to get a customized quote.
Features and Capabilities
Regardless of the pricing tier, Tacton CPQ offers a range of features that include:
- Configuration: Easy and accurate configuration of complex products.
- Pricing: Instant and accurate price and margin calculations for each configurator selection.
- Quote and Document Generation: Quick generation of branded quotes, technical specifications, and other documents.
- Administration: Control over data, structure, user permissions, and workflows.
- Subscription Pricing: Ability to combine one-time, recurring, and usage-based charges, and to forecast predictable revenue.
- Service Sales: Integration of installed base data to customize service offers and generate service quotes.
- Automatic Margin Control: Ensuring configured products are quoted with a profit, with goal-seeking pricing to adjust net prices.
Free Options
Tacton has offered a free trial program in the past, known as the “CPQ Test Drive,” which allowed organizations to experience the platform risk-free for 30 days. However, this was a limited-time offer and may not be currently available.
For the most accurate and up-to-date pricing information, it is recommended to contact Tacton directly or request a demo through their website.
Tacton CPQ - Integration and Compatibility
Tacton CPQ Overview
Tacton CPQ is renowned for its seamless integrations and broad compatibility, making it a versatile tool for manufacturers looking to streamline their sales and operational processes.Integrations with Enterprise Systems
Tacton CPQ integrates effortlessly with a wide range of enterprise systems, including CRM, ERP, PLM, and PIM. Here are some key integration points:CRM Integration
Tacton CPQ can be integrated with popular CRM platforms like Salesforce, Microsoft Dynamics 365, SAP Sales Cloud, and Oracle NetSuite. This integration enables the synchronization of customer data, sales forecasting, and pipeline analysis without the need to switch between platforms.ERP Integration
Integrating Tacton CPQ with ERP systems allows for real-time data access on stock levels, delivery times, and costs. This ensures accurate supply chain insights and error-free order fulfillment once a quote is approved.PLM Integration
Tacton CPQ connects with PLM systems to keep the CPQ updated with the latest product structures and data. This ensures that sales representatives only sell valid and up-to-date products.PIM Integration
The CPQ can also integrate with Product Information Management (PIM) systems to enrich quotes and documents with images and descriptions.System-Agnostic and No-Code Integrations
Tacton CPQ is platform-agnostic, meaning it can fit into any existing digital landscape. Here are some features that facilitate this:600 Pre-Built Connectors
Tacton offers over 600 pre-built connectors through its “Connect-to-Anything” solution, powered by Workato. This allows for no-code integrations with 600 enterprise applications, making the integration process faster and simpler.REST APIs
The use of open and rich REST APIs enables flexible integrations without the need for rigid frameworks or IT involvement. This ensures smooth data flow across various systems within the organization.Cross-Platform Compatibility
Tacton CPQ is accessible and compatible across various devices and platforms:Browser Accessibility
The system is accessible through any standard browser and has a tablet-friendly interface, ensuring ease of use across different devices.Authentication Methods
Tacton CPQ supports multiple authentication methods, including Basic Auth (2FA app), OpenID, SAML, OAuth, and API Key, enhancing security and flexibility.Data Import Automation and Workflow Integration
To further streamline operations, Tacton CPQ offers:Data Import Automation
This feature automates the collection, validation, and release of enterprise master data into the CPQ sales tool, reducing errors and maintenance costs.Workflow and Approvals
The system includes standard technical approval flows that can be customized to fit specific business processes. This ensures that special requests are verified and adjusted by sales engineering when necessary.Conclusion
In summary, Tacton CPQ’s integration capabilities and compatibility ensure that manufacturers can centralize data, eliminate errors, boost efficiency, and enhance customer experiences by seamlessly connecting their critical business systems. Tacton CPQ - Customer Support and Resources
Customer Support Options
Tacton CPQ offers a comprehensive range of customer support options and additional resources to ensure users can effectively utilize and maintain their CPQ solutions.Support Channels
Tacton provides multiple channels for customers to seek help:Tacton Support System (TSS)
This is a dedicated support platform accessible through the Tacton Customer Portal, where users can ask questions, report incidents, add service requests, and suggest enhancements to the standard product.
Customer Community
The Tacton Customer Portal includes a customer community with access to knowledge articles, reference manuals, and other resources.
Phone and Email Support
Customers can contact the support team via phone (with different numbers for EU and NA regions) or email (Product.support@tacton.com).
24/7 Support
For critical issues, Tacton offers 24/7 on-duty calls for priority “Blocker” infrastructure incident cases, ensuring immediate assistance when needed.
Training and Education
Tacton Academy
This department provides training courses to equip users with the necessary knowledge to set up and maintain their Tacton CPQ solutions. Training options include traditional classroom courses, e-learning, and remote courses.
Implementation Phases
Tacton’s implementation process includes phases such as Discover, Onboard, Accelerate, and Scale, each designed to deliver value and ensure the customer can self-administer the platform effectively.
Additional Resources
Documentation and Guides
Users have access to detailed documentation, including knowledge articles and reference manuals, through the Tacton Customer Portal.
Webinars and Blogs
Tacton offers various webinars and blog posts that cover topics such as visualization capabilities, sustainability in manufacturing, and best practices for CPQ implementation.
Proposal Collaboration Tools
Tacton CPQ includes tools for sharing quote revisions with customers, including 2D and 3D drawings, to streamline the buying process.
Continuous Support
Customer Success Managers
After the initial implementation, customers have access to Customer Success Managers who advise on how to maximize the value of the CPQ solution and extend its usage within the organization.
Maintenance and Updates
Tacton ensures continuous data maintenance and provides access to major product and technology releases, helping customers keep their solutions up-to-date.
These resources and support channels are designed to ensure that Tacton CPQ users can efficiently use and maintain their solutions, addressing any issues promptly and effectively.
Tacton CPQ - Pros and Cons
Advantages
Efficiency and Automation
Tacton CPQ significantly streamlines the sales process by automating the configuration, pricing, and quoting tasks. This allows sales teams to create accurate quotes quickly, reducing the time spent on administrative tasks and minimizing errors.
Improved Accuracy and Consistency
The software ensures consistency across the organization by providing all relevant personnel with the same data, leading to accurate and consistent quotes. This helps in protecting deal margins and improving customer satisfaction.
Enhanced Customer Experience
Tacton CPQ enables personalized solutions and timely responses, enhancing the customer experience. It also supports omnichannel sales, allowing customers to buy across all channels.
Advanced Configuration and Visualization
Tacton CPQ is known for its advanced and highly customizable configuration platform, including features like advanced visualization and product modeling. This makes it particularly suitable for businesses with complex product configurations.
Integration and Collaboration
The software integrates seamlessly with other business systems, ensuring data consistency and real-time access to information. It also facilitates cross-departmental communication and visibility into the sales pipeline.
Disadvantages
User Interface
Some users have found the user interface of Tacton CPQ to be less intuitive compared to other CPQ solutions. This can make it more challenging for new users to adapt to the system.
Setup and Configuration
The platform can be difficult to set up and configure, especially for businesses with limited technical expertise. This initial complexity may hinder the adoption process.
Market Share and Customer Base
Tacton CPQ has a relatively smaller market share and customer base compared to other CPQ solutions like Salesforce CPQ. For example, Tacton has 105 customers, while Salesforce CPQ has 2304 customers in the Configure Price Quote category.
Summary
In summary, Tacton CPQ offers significant benefits in terms of efficiency, accuracy, and customer experience, but it may present some challenges related to its user interface and initial setup.
Tacton CPQ - Comparison with Competitors
When comparing Tacton CPQ with its competitors in the Configure, Price, Quote (CPQ) and sales tools category, several key aspects and unique features come to the forefront.
Tacton CPQ Unique Features
- Tacton CPQ is particularly strong in handling complex product configurations and pricing rules, making it a favorite among manufacturers and engineering firms. It allows for the accurate and efficient configuration of products, instant price and margin calculations, and the quick generation of branded quotes and documents.
- It integrates well with other enterprise systems such as CRM and ERP, streamlining data flow and improving efficiency.
- Tacton CPQ also features advanced visualization capabilities, guided selling, and a rules engine, which are crucial for managing intricate product structures and pricing models.
Alternatives and Competitors
Salesforce CPQ
- Salesforce CPQ is highly customizable and integrates seamlessly with the Salesforce CRM, providing a direct link for impactful sales decisions. It is known for its ease of use on any device due to its cloud-based platform. However, users have noted it to be less efficient and less inspiring compared to Tacton CPQ.
- Salesforce CPQ benefits from the broader Salesforce ecosystem, including AI-powered tools like Salesforce Einstein, which can generate sales content and provide AI-powered insights into sales and customer data.
servicePath
- servicePath stands out for its ease of customization, better support, and easier implementation. It simplifies complex quotes, reducing the time and risk associated with quoting processes. However, it is noted to be less caring and less inspiring compared to Tacton CPQ.
- servicePath is particularly good at making complex quotes simple and reducing the risk of issuing bad quotes by having all solution configurations and cost elements on one platform.
PROS
- PROS is an AI-powered solution that excels in quote management, price optimization, and complex product configurations. It features a click-and-configure option and strong analytical tools. However, it has been criticized for slow speed, especially for off-premises access, and a complex onboarding process.
- PROS is well-suited for SMBs looking to automate their CPQ processes and offers strong automation and analytical capabilities.
DealHub CPQ (formerly Conga CPQ)
- DealHub CPQ (previously known as Conga CPQ) helps sellers quote accurately and efficiently, even in complex business environments. However, users have found it less innovative, less inspiring, and less reliable compared to Tacton CPQ. It is also noted for being less efficient and less respectful.
- DealHub CPQ focuses on empowering sellers to close deals faster and increase their bottom line, but it may lack some of the advanced features and user satisfaction of Tacton CPQ.
Pricefx
- Pricefx offers a comprehensive set of price management tools and an AI-powered price optimization solution. It allows for the management of dynamic price lists and the execution of price agreements or discounts. However, it is considered easier to customize but less reliable, less efficient, and harder to implement compared to Tacton CPQ.
- Pricefx is useful for businesses needing to optimize multiple price elements in real-time but may not match Tacton CPQ in terms of overall user satisfaction and feature richness.
Conclusion
Tacton CPQ is highly regarded for its ability to handle complex product configurations and pricing rules, making it a top choice for manufacturers and engineering firms. While alternatives like Salesforce CPQ, servicePath, PROS, DealHub CPQ, and Pricefx offer various strengths, they also have their own set of limitations and areas where they may not match the capabilities of Tacton CPQ. The choice ultimately depends on the specific needs and preferences of the business, including factors such as ease of use, customization, integration capabilities, and user support. Tacton CPQ - Frequently Asked Questions
Here are some frequently asked questions about Tacton CPQ, along with detailed responses to each:
What is Configure, Price, Quote (CPQ) Software?
Tacton CPQ is a sales tool that helps companies produce 100% accurate pricing and quotes for highly configurable products. It simplifies and speeds up the process of selling complex products by automating processes and eliminating errors.
How does Tacton CPQ help my manufacturing business?
Tacton CPQ extends the capabilities of your CRM and ERP systems by enabling the configuration and pricing of highly customizable products. It reduces the time required to generate quotes, decreases costs associated with quote errors and order errors, and improves overall sales efficiency. This is particularly beneficial for manufacturers dealing with complex, configurable products.
What makes Tacton CPQ stand out against the competition?
Tacton CPQ stands out due to its 25 years of expertise in the manufacturing industry and its unique constraint-based configuration engine. This engine, combined with AI, ensures that even non-technical users can configure complex products accurately without needing sales engineering support. Additionally, Tacton offers in-house CAD automation, real-time 3D product visualizations, and omnichannel sales capabilities.
What kind of training is required to run Tacton CPQ software?
Tacton CPQ is designed for ease of use and requires minimal to no training. The software features an intuitive visualization tool that allows sales agents and customers to easily create and modify product configurations with just a few clicks. This user-friendly approach ensures that anyone within the organization can efficiently utilize the software, regardless of their technical expertise.
Can Tacton CPQ handle highly complex and customizable industrial equipment?
Yes, Tacton CPQ is specifically designed to handle highly complex and customizable industrial equipment. It uses attribute constraints to express and maintain the logic of product variance, separating valid from invalid product configurations. This allows sales reps, resellers, and even end-customers to define highly customized and error-free equipment without the involvement of sales engineering.
How does Tacton CPQ integrate with other enterprise systems?
Tacton CPQ integrates seamlessly with other enterprise systems such as ERP, CRM, PLM, and CAD. These integrations help remove data silos and leverage data from various sources to create actionable business insights. The software also offers rich APIs for further customization and integration.
What are some key features of Tacton CPQ?
Key features include dynamic pricing, powerful visualization, automated quote generation, guided selling configuration, and analytics. Tacton CPQ also offers real-time 3D product visualizations, CAD automation, and omnichannel sales capabilities. Additionally, it supports mobile CPQ for on-the-go configuration and quoting.
How does Tacton CPQ improve customer experience?
Tacton CPQ delivers fast and flawless customer experiences by providing accurate and instant pricing, real-time product visualizations, and the ability to configure products across various sales channels. This ensures that customers can quickly and easily explore product offerings and receive accurate information, enhancing their overall satisfaction and driving new revenue streams.
Can Tacton CPQ be used across multiple sales channels?
Yes, Tacton CPQ supports omnichannel sales, enabling configuration, pricing, and quoting of products not only through direct sales but also through resellers and end-customers in self-service and eCommerce channels. This flexibility boosts sales capabilities and provides a consistent customer experience across all channels.
How does Tacton CPQ reduce costs and errors?
Tacton CPQ reduces costs by automating manual processes, decreasing the time required for quote generation, and minimizing errors in quotes and orders. It also optimizes product fit, which helps in improving pricing strategies and reducing the costs associated with introducing and maintaining products and prices in various sales channels.
What do real users say about Tacton CPQ?
Real users of Tacton CPQ have reported significant efficiency improvements, such as reducing the time to generate a complete budget offer from days to minutes. They also appreciate the software’s ability to optimize workflows, improve sales processes, and handle complex configuration tasks with ease.
Tacton CPQ - Conclusion and Recommendation
Final Assessment of Tacton CPQ
Tacton CPQ is a highly regarded Configure, Price, Quote (CPQ) software that significantly enhances the sales process for manufacturers, particularly those dealing with complex products. Here’s a comprehensive overview of its benefits and who would most benefit from using it.Key Benefits
- Efficient Sales Process: Tacton CPQ streamlines the sales process by automating product configuration, pricing, and quoting tasks. This reduces the time required to generate quotes, from days to minutes, and eliminates errors associated with manual processes.
- Constraint-Based Configurator: The software features a powerful constraint-based configurator that ensures accurate and customized quotes, preventing technical errors at the point of sale. This is particularly valuable for companies handling high product variance.
- CAD Automation and Visualization: Tacton CPQ includes in-house CAD automation and visualization tools, allowing users to generate 2D and 3D CAD drawings with minimal effort and no need for specialized CAD skills.
- Omnichannel Sales: The software supports omnichannel sales, enabling self-service for end-customers and partners across various sales channels, including online and in-store.
- Analytics and Integrations: Tacton CPQ provides transactional data analytics to inform business intelligence and integrates seamlessly with enterprise systems such as ERP and CRM, ensuring data consistency and real-time access to information.
- Guided Selling: The guided selling configuration feature allows non-technical users to configure complex equipment accurately by translating customer needs into technical solutions.
Who Would Benefit Most
Tacton CPQ is most beneficial for large and medium-sized manufacturing companies, especially those in industries such as machinery, information technology, and services. These companies often deal with complex products and high volumes of sales, making the automation and efficiency provided by Tacton CPQ particularly valuable.- Large Manufacturers: Companies with over 1,000 employees and revenues exceeding $1 billion can significantly benefit from the streamlined operations, reduced costs, and improved efficiency offered by Tacton CPQ.
- Complex Product Manufacturers: Businesses that produce complex equipment or have a high product variance will find the constraint-based configurator and CAD automation features especially useful.