BeyondTrust - Detailed Review
Security Tools
BeyondTrust - Product Overview
Introduction to BeyondTrust
BeyondTrust is a leading global cybersecurity company specializing in protecting paths to privilege and managing identity-centric security. Here’s a brief overview of its primary function, target audience, and key features.Primary Function
BeyondTrust focuses on securing and managing privileged access, identities, and endpoints. Its solutions are designed to reduce the attack surface by enforcing least privilege access, managing privileged accounts, and providing advanced application control. This approach helps mitigate cyberattacks by limiting the exploitation of privileges, which is a common vector in most cyber threats.Target Audience
BeyondTrust’s solutions are geared towards a wide range of organizations, particularly those with large and complex IT environments. Its customer base includes major enterprises with 10,000 employees, as well as smaller organizations with 100-249 employees. The company serves clients across various industries and geographies, with a significant presence in the United States, the United Kingdom, and India.Key Features
Endpoint Privilege Management
BeyondTrust offers endpoint privilege management that allows organizations to grant admin rights on a case-by-case basis, reducing the overall potential for internal and external breaches. This includes managing application usage, blocking unauthorized programs, and employing advanced threat analytics.Identity Security Insights
The company’s Identity Security Insights product, particularly the new AI-powered True Privilege feature, provides a centralized view of identities, accounts, and privileged access. True Privilege uses AI-driven graph analysis to expose hidden attack paths and misconfigurations, offering unmatched visibility and risk reduction. It helps organizations see their identity estate from an attacker’s perspective and prioritize remediations that have the greatest impact on security posture.Privileged Access Management (PAM)
BeyondTrust’s PAM solutions include Password Safe, which secures and manages all types of privileged credentials. Features include automated password rotation, secure remote access, and full recording and auditing capabilities for privileged sessions. This ensures accountability and provides valuable insights through detailed activity logs.Application Control and Remote Support
The platform offers application control functionalities to manage application usage and block unauthorized programs. Additionally, it provides remote support capabilities, including remote desktop access and screen sharing, which are crucial for organizations with distributed workforces. These features streamline support processes while adhering to strict compliance standards.Integration and Compatibility
BeyondTrust solutions integrate seamlessly with existing IT environments, including cloud, on-premises, and hybrid models. This flexibility ensures that companies can choose a deployment strategy that aligns with their specific security needs. The platform also supports various operating systems, including Windows, macOS, Linux, iOS, and Android. In summary, BeyondTrust is a comprehensive security solution that helps organizations protect their digital assets by managing and securing privileged access, identities, and endpoints, making it an essential tool for enhancing cybersecurity posture. BeyondTrust - User Interface and Experience
Ease of Use
BeyondTrust is built with a focus on simplicity and ease of use. The platform allows users to connect quickly, often just by clicking on a link or using a pin code, which simplifies the process of initiating remote support sessions. The interface is intuitive, enabling support staff to work on multiple systems simultaneously, chat with multiple end-users at once, and collaborate with other reps in the same session to resolve issues efficiently.User Interface
The user interface of BeyondTrust’s Remote Support and Privileged Remote Access solutions is streamlined to support a wide range of platforms, including Windows, Mac, Linux, iOS, Android, and even Chrome OS. This ensures that users can access and control any remote computer or device, whether on or off the network, without the need for a VPN.Customization and Branding
BeyondTrust allows organizations to customize their support experience, maintaining corporate branding standards. This includes customizing chat workflows, support portals, and even the support button, which helps in creating a consistent and trustworthy user experience.Security and Audit Trails
The interface is also heavily focused on security, with features like granular management of team users, roles, and session permission settings to enforce a least privileged security posture. All session activity is logged for a complete audit trail, including real-time reporting and detailed video logs of all session activity.Integration
BeyondTrust integrates seamlessly with various tools and systems, such as CRM, ITSM, SIEM, and password tools, using its open API for custom integrations. This integration capability enhances the overall user experience by consolidating support processes and improving incident handling time and support rep productivity.AI-Driven Tools
In the context of AI-driven tools like True Privilege, the interface is designed to provide clear visibility into identity security. True Privilege uses AI-driven graph analysis to identify hidden attack paths and misconfigurations, offering a visual representation of the intricate web of relationships among identities, accounts, and privileges. This helps users prioritize remediation efforts effectively.Overall User Experience
The overall user experience is enhanced by minimizing friction and simplifying processes. BeyondTrust’s approach is to make security measures easy to adopt and use, recognizing that users tend to follow the path of least resistance. By making the interface easy and understandable, BeyondTrust encourages better security practices among its users. In summary, BeyondTrust’s user interface is designed to be user-friendly, secure, and highly customizable, ensuring that both support staff and end-users have a positive and efficient experience. BeyondTrust - Key Features and Functionality
AI-Driven Product Features
BeyondTrust’s security tools, particularly in the AI-driven product category, offer several key features that enhance identity security and threat detection. Here are the main features and how they work:
Identity Security Insights
- This product aggregates identity data from your environment and BeyondTrust Privileged Access Management (PAM) solutions. It uses AI-based detection capabilities to provide a comprehensive view of identities and related risks.
- AI Integration: Identity Security Insights leverages AI to monitor your identity infrastructure continuously, alerting you to in-progress attacks and suspicious activities. This AI-driven approach helps in identifying hidden identity-driven threats and indirect paths to privilege.
True Privilege
- This is a new AI-powered tool within Identity Security Insights. It utilizes AI-driven graph analysis to identify hidden attack paths and the cascading impacts of misconfigurations. This tool maps the intricate web of relationships and interconnections among identities, accounts, and privileges across hybrid cloud environments.
- Benefits: True Privilege helps organizations view their identity estate from the perspective of an attacker, exposing indirect paths to privilege that can be exploited. It prioritizes remediation, significantly impacting security by displacing standing privileges with just-in-time (JIT) access.
Cross-Domain Visibility
- BeyondTrust provides expansive, cross-domain visibility covering the entire identity estate – on-premises, cloud, and SaaS. This allows for a unified, identity defense-in-depth approach, enabling organizations to see all accounts, privileges, and access levels associated with each identity.
Integration with Other Systems
- BeyondTrust’s solutions integrate with various identity providers such as Okta, Ping Identity, and Microsoft Entra ID (formerly Azure AD), as well as with Security Information and Event Management (SIEM) systems. These integrations help in aggregating logs, generating actionable alerts, and ensuring the right information is shared and acted upon.
Threat and Attack Detections
- The platform detects and efficiently reacts to anomalies and threats. It alerts to in-progress attacks and suspicious activities, providing easy-to-understand guidance on how to address these detections. This includes actions like pausing, terminating, or reviewing sessions, reducing or revoking privileged access, and rotating credentials.
Least Privilege and Just-in-Time Access
- BeyondTrust PAM solutions enforce least privilege and just-in-time access, which significantly reduces the identity attack surface. This approach ensures that users have only the necessary privileges for the duration required, minimizing the risk of privilege misuse.
Real-Time Policy Adjustments and Auditing
- The platform allows for quick policy adjustments, further analysis, or auditing of privileged accounts and identities in real-time. This ensures that the attack surface is continuously reduced, protecting against malware, ransomware, and identity-based attacks.
Rapid Deployment and Time-to-Value
- Identity Security Insights can be set up in about 30 minutes, providing rapid time-to-value. Within a short period, organizations can start receiving actionable recommendations and detections, significantly reducing false positives.
By integrating these features, BeyondTrust’s AI-driven security tools offer a comprehensive and proactive approach to identity security, helping organizations protect their identity estates more effectively.
BeyondTrust - Performance and Accuracy
Evaluating BeyondTrust’s Performance and Accuracy
Evaluating the performance and accuracy of BeyondTrust in the AI-driven security tools category involves examining several key aspects of their solutions and recent developments.
Performance
BeyondTrust is recognized for its comprehensive and integrated security solutions, particularly in the areas of identity-centric security and privileged access management (PAM). Here are some performance highlights:
Comprehensive Coverage
BeyondTrust’s security solutions span a wide range of environments, including cloud, multicloud, hybrid, and on-premises setups. This ensures that organizations can secure their entire digital estate effectively.
AI-Powered Innovations
The recent introduction of True Privilege, an AI-powered technology, enhances the company’s ability to identify and mitigate hidden paths to privilege that attackers might exploit. This innovation leverages advanced AI and machine learning to analyze vast amounts of identity data, providing unmatched visibility into the identity landscape.
DevOps and IoT Security
BeyondTrust addresses specific security risks associated with DevOps, such as overprovisioning of privileges and inadequate secrets management, and also extends security best practices to IoT and mobile devices, which are crucial for edge computing and remote work environments.
Accuracy
The accuracy of BeyondTrust’s solutions is supported by several factors:
Advanced Analytics
True Privilege calculates the actual, effective privilege of an identity by considering complex interactions, configurations, and current states. This helps in detecting anomalous behavior that could indicate a breach, thereby enhancing the accuracy of security assessments.
Real-Time Risk Assessment
BeyondTrust’s solutions continuously assess risks and map interconnections across the identity landscape, providing contextually rich recommendations to harden the security posture and disrupt potential attacks before they occur.
Customer Feedback
Customers have reported positive experiences with BeyondTrust’s solutions, noting ease of implementation and significant security improvements without substantial impact on users. For example, a global aerospace and defense company praised the ability to adapt to a remote working environment securely.
Limitations and Areas for Improvement
While BeyondTrust has a strong track record, there are some areas that warrant attention:
Recent Security Incidents
Despite its strong security posture, BeyondTrust recently disclosed a compromise of its remote support software, involving a critical-severity vulnerability. Although the company acted swiftly to patch the vulnerabilities and notify affected customers, such incidents highlight the ongoing need for vigilance and continuous improvement in security measures.
Emerging Threats
BeyondTrust’s own forecasts indicate that the cybersecurity landscape is evolving, with new threats such as AI-generated code vulnerabilities and the exploitation of AI supply chains. Staying ahead of these emerging threats will be crucial for maintaining the accuracy and effectiveness of their solutions.
Conclusion
BeyondTrust demonstrates strong performance and accuracy in the AI-driven security tools category, particularly through its advanced identity-centric security solutions and AI-powered innovations like True Privilege. However, the company must continue to address emerging threats and ensure the security of its own products to maintain trust and effectiveness. By doing so, BeyondTrust can continue to provide high-quality security solutions that protect organizations from a wide range of cyber threats.
BeyondTrust - Pricing and Plans
BeyondTrust Pricing Structure
The pricing structure of BeyondTrust, particularly for their security and remote support tools, is structured to cater to various organizational needs. Here’s a breakdown of the key aspects:
BeyondTrust Remote Support Pricing
Monthly and Annual Plans
The pricing for BeyondTrust Remote Support starts at $1,995 per month or $7,995 per year. This is a subscription-based model, and a free trial is available.
Features
The full version of BeyondTrust Remote Support includes a wide range of features such as real-time session monitoring, detailed audit trails, file transfer, identity management integration, and mobile representative consoles. The free trial version has limited access to some of these features.
User and Device Support
The software supports multiple users and devices, including Android, iPad, iPhone, and various desktop operating systems. The full version offers more comprehensive support compared to the trial version.
BeyondTrust Identity and Access Management (IAM) Pricing
Annual and Quote-Based
For BeyondTrust’s IAM solutions, the pricing starts at $75,000 annually and is quote-based, meaning it varies depending on the specific needs and scale of the organization. A free trial is also available for these solutions.
Per-User or Per-Device
Pricing can be structured on a per-user or per-device basis, with options for annual or multi-year subscriptions.
Plan Tiers and Features
Remote Support Plans
The main plan for Remote Support is customized, with no tiered pricing structure publicly available. However, the features include advanced remote access, session recording, and integration with various IT service management tools like ServiceNow, JIRA Service Management, and Salesforce Sales Cloud.
IAM Plans
For IAM solutions, the features include privileged access management, session monitoring, vulnerability management, and compliance reporting. These plans are more tailored to large enterprises and organizations requiring robust security measures.
Free Options
Free Trial
Both the Remote Support and IAM solutions offer a free trial. However, there is no free plan available for ongoing use.
Additional Considerations
Integration and Support
BeyondTrust solutions integrate with a variety of applications and offer comprehensive support options, including a knowledge base, email/help desk, chat, FAQs/forum, and 24/7 live support.
Customization
The pricing and features can be customized based on the organization’s specific requirements, which may involve contacting BeyondTrust or their partners for a quote.
In summary, BeyondTrust’s pricing is geared towards larger organizations and enterprises, with a focus on providing comprehensive security and remote support features. While there are no free plans, free trials are available to test the software before committing to a purchase.
BeyondTrust - Integration and Compatibility
BeyondTrust Security Solutions
BeyondTrust’s security solutions are designed to integrate seamlessly with a wide range of tools and platforms, ensuring comprehensive security and streamlined operations across various environments.Platform Compatibility
BeyondTrust’s products are compatible with a broad spectrum of operating systems, including Windows, macOS, Unix, and Linux. This includes support for Windows Server versions from 2012 to 2019, Windows 10, and Windows 8.1, as well as various Linux distributions such as Redhat, Oracle, CentOS, and Ubuntu. In addition to traditional endpoints, BeyondTrust supports non-traditional endpoints like network devices, IoT/IIoT, ICS systems, virtual machines, and multicloud environments. This ensures that all types of devices within an enterprise are secured and managed effectively.Virtualization Support
The solutions are also compatible with major virtualization platforms, including Hyper-V, VMware ESX, and VMware Workstation. This allows for seamless management and security across virtualized environments.Database Support
BeyondTrust supports a wide array of databases, including Microsoft SQL Server, MySQL, Oracle, PostgreSQL, Sybase ASE, and Teradata. This comprehensive database support ensures that privileged access to database systems is securely managed.Third-Party Integrations
BeyondTrust integrates with numerous third-party tools to enhance its functionality. For example, it supports identity management systems like SAML (with providers such as Ping, Okta, and Microsoft Entra ID), RADIUS (with Duo and Microsoft MFA Server), and Windows Domain SSO. It also integrates with ticket systems like BMC Remedy, CA Service Desk, JIRA, and ServiceNow. In terms of security information and event management (SIEM) systems, BeyondTrust supports integrations with AlienVault, ARCSight, QRadar, RSA Envision, Splunk, and any Syslog-capable target. Additionally, it integrates with hardware security modules (HSMs) like SafeNet Aladdin, Entrust nCipher, and Utimaco.Remote Access and Support
BeyondTrust’s Privileged Remote Access and Remote Support tools are designed to work across multiple platforms, including Windows, macOS, Linux, iOS, and Android. These tools provide secure remote access and support capabilities, ensuring that IT service desks can manage and troubleshoot issues efficiently and securely.Identity and Access Management
The Identity Security Insights product offers a centralized view of identities, accounts, and privileged access across the IT estate. It integrates with various identity and access management (IAM) tools, helping organizations to identify and mitigate identity-related security risks.Conclusion
In summary, BeyondTrust’s solutions are highly compatible and integrative, supporting a wide range of platforms, databases, and third-party tools. This ensures that organizations can maintain a secure and well-managed IT environment across diverse systems and devices. BeyondTrust - Customer Support and Resources
Customer Support Options
BeyondTrust offers a comprehensive range of customer support options and additional resources to ensure their customers receive the assistance they need efficiently.
Support Channels
Email Support
You can contact BeyondTrust’s support team via email at mysupport@beyondtrust.com or info@beyondtrust.com for general inquiries.
Phone Support
BeyondTrust provides unlimited phone support. You can call their helpline at 1-877-826-6427 (USA) or other local support numbers available on their support portal.
Online Customer Portal
Customers can submit and review support cases, search the knowledge base, and access technical documentation through the customer portal at beyondtrust.com/myportal.
Social Media Support
Support is also available through social media platforms such as Twitter, Facebook, Instagram, and LinkedIn.
Additional Resources
Knowledge Base
BeyondTrust maintains an extensive knowledge base that customers can access for self-service support. This includes links to technical documentation and other helpful resources.
Chat Support
Although not available 24/7, chat support is offered from 2am-7pm US Central Time, Monday through Friday. Chat sessions can be initiated from the Customer Portal, and if necessary, a case may be created and assigned to a Tier 2 product specialist.
Technical Support Guide
A detailed support guide is available that outlines the technical support policies, procedures, and the scope of support services. This guide helps ensure that cases and inquiries are addressed with the appropriate care and urgency.
Specialized Tools and Services
True Privilege
This AI-powered tool within BeyondTrust’s Identity Security Insights helps organizations identify hidden attack paths and prioritize remediations to enhance security. It analyzes vast amounts of identity data to reveal previously undetectable paths to privilege that attackers might exploit.
Remote Support
BeyondTrust Remote Support (formerly Bomgar) allows support professionals to remotely access and fix devices, work on multiple systems simultaneously, and chat with multiple end-users at once. This tool also enables seamless elevation from chat to full remote control support and includes features like closed-loop reporting and post-session surveys.
Support Availability
Premium Support
Available 24 hours a day, 365 days a year for Severity 1 issues. For Severity 2 and 3 issues, support is available from Sunday, 7pm US Central Time to Friday, 7pm US Central Time.
By utilizing these support channels and resources, BeyondTrust ensures that their customers have multiple avenues to get the help they need, whether it’s through direct communication, self-service options, or specialized tools.
BeyondTrust - Pros and Cons
Advantages of BeyondTrust
Comprehensive Privileged Access Management (PAM)
BeyondTrust offers a robust set of features for securing and managing privileged accounts and credentials. It combines privileged password and session management with secure remote access, providing unparalleled control and visibility over critical data and systems.
Endpoint Privilege Management
The platform allows for the enforcement of least privilege policies, reducing the attack surface on endpoints by granting admin rights on a case-by-case basis. This feature helps in minimizing the potential for internal and external breaches.
Secure Remote Access
BeyondTrust provides remote desktop access, screen sharing, and virtual support sessions, which are crucial for organizations with distributed workforces. These features facilitate instant support while adhering to strict compliance standards.
Integration and Compatibility
The solutions integrate seamlessly with existing IT environments, offering broad platform coverage and deployment options in cloud, on-premises, or hybrid models. This flexibility makes it suitable for various organizational needs.
Holistic Visibility and Protection
BeyondTrust provides holistic visibility into an organization’s security posture, allowing IT teams to identify and address potential vulnerabilities proactively. It also offers intelligent protection against identity-based threats.
Customer Satisfaction and Support
BeyondTrust has a high customer satisfaction rate, with 96% satisfaction with their support organization. Customers appreciate the compatibility and integration of various solutions within the BeyondTrust ecosystem.
Disadvantages of BeyondTrust
Complexity and Resource Requirements
The platform’s extensive features, while beneficial, can make the initial setup and ongoing management challenging, especially for IT teams with limited resources or cybersecurity expertise. Continuous monitoring and optimization are necessary to fully leverage the platform.
Cost Considerations
BeyondTrust can be costly, particularly for smaller organizations with constrained budgets. The licensing costs and the need for separate purchases for different endpoints can be a significant hurdle.
User Interface and Integration Issues
Some users have reported a clumsy user interface and poor integration for single sign-on. Additionally, there are limitations in Mac support and infrequent updates, which can be inconvenient.
Additional Costs for Add-ons
Certain features and functionalities may require additional purchases, which can add to the overall cost of the solution.
Limited Mac Support
BeyondTrust Endpoint Privilege Management has limited support for Mac environments, including issues with Active Directory integration for Mac and the lack of XWindows Remote Desktop Access.
By considering these points, organizations can make an informed decision about whether BeyondTrust aligns with their specific security needs and resources.
BeyondTrust - Comparison with Competitors
Unique Features of BeyondTrust
- Unified Identity Management: BeyondTrust has enhanced its platform through the acquisition of Entitle, allowing for unified identity management across on-premises, cloud, and SaaS environments from a single point of control.
- Active Protection and Prevention: BeyondTrust focuses not just on managing privileged accounts but also on actively preventing and detecting abuse. Its identity security insights tool has been effective in detecting external attacks and mitigating broader risks.
- Advanced Detection and Prevention: The company offers robust detection and prevention features, enhancing both security and user experience, especially in securing cloud infrastructure.
Competitors and Alternatives
CyberArk
- CyberArk is a leading competitor in the PAM market, known for its adaptability to client needs and strong focus on execution. Like BeyondTrust, CyberArk is a leader in Gartner’s Magic Quadrant for PAM.
- Key Difference: CyberArk is often praised for its comprehensive secrets management and workload identity capabilities, areas where BeyondTrust has been criticized for being rudimentary.
Delinea
- Delinea, formerly known as Centrify, provides PAM solutions for modern, hybrid enterprises. It secures critical data, devices, code, and cloud infrastructure, similar to BeyondTrust.
- Key Difference: Delinea’s solutions are tailored for a wide range of customers, from small businesses to large financial institutions and critical infrastructure companies. Delinea is also known for its strong execution and adaptability.
Osirium
- Osirium offers cybersecurity and privileged infrastructure automation solutions, including privileged access management and endpoint privilege management. It is another competitor in the PAM space.
- Key Difference: Osirium’s focus is on automation and providing a more streamlined approach to PAM, which might appeal to organizations looking for more automated solutions.
Senhasegura
- Senhasegura specializes in PAM within the cybersecurity industry, offering a range of products that provide privileged access management solutions. It is known for its comprehensive PAM features.
- Key Difference: Senhasegura’s solutions are highly focused on PAM, which might make it a more specialized option compared to the broader security offerings of BeyondTrust.
AI-Driven Security Tools Beyond PAM
While BeyondTrust is primarily known for its PAM solutions, there are other AI-driven security tools that offer broader cybersecurity capabilities:
Darktrace
- Darktrace uses AI to detect and respond to advanced cyber threats across various digital infrastructures, including cloud, network, IoT, and SaaS environments. It is known for its autonomous response technology.
- Key Difference: Darktrace focuses on real-time threat detection and response, using self-learning AI to identify novel attacks and insider threats, which is distinct from BeyondTrust’s PAM-centric approach.
Vectra AI
- Vectra AI leverages AI and machine learning to detect and respond to cyberattacks across hybrid environments. It is recognized for its patented Attack Signal Intelligence technology.
- Key Difference: Vectra AI’s focus is on detecting hidden attacker behaviors and providing unmatched threat visibility across public cloud, SaaS applications, identity systems, and enterprise networks, which complements but does not replace PAM solutions.
In summary, BeyondTrust stands out in the PAM market with its unified identity management and active protection features. However, competitors like CyberArk, Delinea, and Osirium offer strong alternatives with different strengths. For broader AI-driven cybersecurity needs, tools like Darktrace and Vectra AI provide innovative solutions that can be used in conjunction with or as alternatives to PAM solutions.
BeyondTrust - Frequently Asked Questions
Frequently Asked Questions about BeyondTrust
What platforms does BeyondTrust support with its endpoint security solutions?
BeyondTrust’s endpoint security solutions support a wide range of platforms, including Windows, macOS, Linux, iOS, Android, network devices, and peripherals. This comprehensive support allows organizations to consolidate and standardize their security and service desk operations across all these platforms using a single, secure tool.How does BeyondTrust’s True Privilege tool enhance identity security?
True Privilege, an AI-powered tool within BeyondTrust’s Identity Security Insights, enhances identity security by using AI-driven graph analysis to identify hidden attack paths and the cascading impacts of misconfigurations. It provides visibility into the intricate web of relationships and interconnections among identities, accounts, and privileges, helping organizations to prioritize remediation and reduce risks often missed by traditional privileged account management (PAM) systems.What features does BeyondTrust’s Password Safe offer?
BeyondTrust’s Password Safe secures and manages all types of privileged credentials. It includes automated password rotation to ensure passwords are changed regularly, minimizing the risk of unauthorized access. Additionally, it offers full recording and auditing capabilities for privileged sessions, providing detailed activity logs and highlighting accountability.How does BeyondTrust’s Endpoint Privilege Management reduce the attack surface?
BeyondTrust’s Endpoint Privilege Management reduces the attack surface by enforcing the principle of least privilege. It allows admin rights to be granted on a case-by-case basis, thereby reducing the overall potential for internal and external breaches. The solution also includes application control functionalities to manage application usage, block unauthorized programs, and employ advanced threat analytics for proactive security.What kind of data encryption does BeyondTrust use?
BeyondTrust utilizes secure communications such as HTTPS, SSL, and TLS for web-based communications and data collection. Customer data processed by BeyondTrust is encrypted during transmission and at rest for storage purposes, ensuring that data is protected from unauthorized access, alteration, acquisition, use, disclosure, or destruction.How does BeyondTrust integrate with other IT systems and tools?
BeyondTrust solutions can integrate seamlessly with existing IT environments, including IT service management (ITSM) systems, security systems, and other IT tools. This integration allows for features such as starting sessions directly from the integration, capturing session history, and more, ensuring that BeyondTrust can work effectively within an organization’s existing infrastructure.What are the key benefits of BeyondTrust’s remote support capabilities?
BeyondTrust’s remote support capabilities offer features like remote desktop access, screen sharing, and the ability to conduct virtual support sessions across various platforms and devices. These features facilitate instant support while adhering to strict compliance standards, making them crucial for organizations with a distributed workforce or significant support needs.How does BeyondTrust handle data privacy and compliance?
BeyondTrust has a comprehensive information security program that includes physical, technical, and administrative measures to protect customer data. The company is certified under various industry standards and has a detailed Data Protection Agreement (DPA) that outlines its security program and procedures. BeyondTrust also provides transparency on how and in what circumstances governments and law enforcement authorities may access customer information.What deployment options are available for BeyondTrust solutions?
BeyondTrust solutions offer flexible deployment options, including cloud, on-premises, and hybrid models. This adaptability ensures that companies can choose a deployment strategy that aligns with their specific security needs and can expand the usage of the platform as their security requirements evolve.How does BeyondTrust’s True Privilege tool help in identifying and eliminating unnecessary access routes?
True Privilege helps organizations identify and eliminate unnecessary access routes by analyzing extensive identity data from various sources, including directory services, cloud identity services, and infrastructure platforms. It maps the intricate web of relationships and interconnections among identities, accounts, and privileges, allowing organizations to prioritize remediation and reduce risks by displacing standing privileges with just-in-time (JIT) access. BeyondTrust - Conclusion and Recommendation
Final Assessment of BeyondTrust in the Security Tools AI-Driven Product Category
BeyondTrust is a comprehensive suite of security tools that specializes in privileged identity management, access management, and vulnerability management. Here’s a detailed look at who would benefit most from using BeyondTrust and an overall recommendation.Key Benefits and Features
AI-Driven Identity Security
BeyondTrust’s latest tool, True Privilege, uses AI-driven graph analysis to identify hidden attack paths and the cascading impacts of misconfigurations. This tool provides visibility into the intricate web of relationships among identities, accounts, and privileges, helping organizations prioritize remediation and enhance security across various platforms.
Unified Platform
The BeyondTrust Platform offers a single interface to discover, manage, and protect identities, control access, and detect anomalous activity. This unified approach simplifies deployments and reduces the risk created by fragmented infrastructure.
Endpoint and Cloud Security
BeyondTrust’s products, such as Endpoint Privilege Management and Cloud Privilege Manager, provide broad visibility and management of entitlements across on-premises, cloud, and hybrid environments. These tools help set least-privileged access and audit secure account credentials for privileged users.
Ease of Deployment and Maintenance
Customers praise BeyondTrust for being easy to deploy and maintain, with a lightweight architecture that protects endpoints with less processing power.
Who Would Benefit Most
Large Enterprises
Organizations with 10,000 employees, particularly those in industries that require stringent security measures, such as finance, healthcare, and government, would greatly benefit from BeyondTrust. These large enterprises often have complex IT environments that True Privilege and the BeyondTrust Platform can effectively manage.
Hybrid and Cloud Environments
Companies operating in hybrid or multicloud environments will find BeyondTrust’s Cloud Security Management and Cloud Privilege Manager particularly useful. These tools provide centralized management and visibility across multiple cloud services like AWS and GCP.
Organizations Focused on Least Privilege
Any organization committed to the principle of least privilege and just-in-time (JIT) access will find BeyondTrust’s solutions highly beneficial. These tools help eliminate unnecessary access routes and reduce the risk of compromised identities.
Overall Recommendation
BeyondTrust is a strong choice for organizations seeking to enhance their identity and access security. Here are some key points to consider:
Comprehensive Security
BeyondTrust offers a wide range of security tools that cover privileged identity management, endpoint security, and cloud security, making it a comprehensive solution for various security needs.
Advanced AI Capabilities
The introduction of True Privilege with AI-driven graph analysis adds significant value by identifying and mitigating hidden attack paths.
Ease of Use
Despite some user interface issues, the overall ease of deployment and maintenance makes BeyondTrust a viable option for many organizations.
Cost Considerations
While BeyondTrust has high licensing costs and some add-ons require additional purchases, the benefits in terms of enhanced security and simplified management can justify the investment for many organizations.
In summary, BeyondTrust is highly recommended for large enterprises and organizations with complex IT environments, especially those transitioning to or already operating in hybrid and cloud settings. Its advanced AI-driven tools and unified platform make it a strong contender in the security tools market.