ManageEngine AD360 - Detailed Review
Security Tools
ManageEngine AD360 - Product Overview
ManageEngine AD360 Overview
ManageEngine AD360 is an integrated identity and access management (IAM) solution that helps organizations manage and secure user identities, facilitate identity governance, and ensure compliance.
Primary Function
The primary function of AD360 is to provide a comprehensive suite of tools for managing identities across various platforms, including Windows Active Directory, Exchange Server, and Microsoft 365. It automates routine administrative tasks, enhances security, and ensures compliance through advanced auditing and reporting capabilities.
Target Audience
AD360 is targeted at organizations that use Microsoft Active Directory, Exchange, and Microsoft 365. It is particularly beneficial for businesses already using other ManageEngine products, as it addresses common challenges faced by these users, such as identity lifecycle management, privilege management, and self-service password management.
Key Features
Identity Lifecycle Management
Automates user provisioning, modification, and deprovisioning across multiple platforms in bulk.
Automation
Automates monotonous administrative tasks without human intervention, optimizing entitlements and reducing administrative burdens.
Real-time Auditing and Alerting
Offers nearly 1,000 predefined audit reports to ensure compliance, prevent unauthorized access, and mitigate threats.
User Behavior Analytics (UBA)
Uses machine learning algorithms to detect insider attacks, prevent identity theft, and secure privileged accounts by monitoring user behavior and identifying outliers.
Multi-factor Authentication (MFA) and Single Sign-On (SSO)
Secures endpoints with advanced MFA techniques, including biometrics, YubiKey, and Google Authenticator, and provides one-click access to enterprise applications through SSO.
Self-Service Password Management
Allows users to reset passwords and unlock accounts securely on their own, reducing the workload on the service desk.
Delegation and Workflows
Enables the creation of custom help desk roles with approval workflows to ease administrative burdens while retaining control over tasks.
Comprehensive Reporting
Provides over 700 preconfigured reports to gain insights into Active Directory, Exchange, and Microsoft 365 ecosystems.
Conclusion
Overall, ManageEngine AD360 is a comprehensive IAM solution that streamlines identity management, enhances security, and ensures compliance for organizations relying on Microsoft Active Directory and related systems.
ManageEngine AD360 - User Interface and Experience
ManageEngine AD360 Overview
ManageEngine AD360 is renowned for its user-friendly interface and seamless functionalities, which significantly enhance the user experience, particularly in the context of identity management and security.
Ease of Use
One of the standout features of AD360 is its ease of use. Users have reported that it takes only a day or two to train new IT employees to start using the system effectively. This ease of use is attributed to the intuitive interface, which makes it simple for both new and experienced users to manage identities, secure access, and ensure compliance without extensive training.
User Interface
The interface of AD360 is contemporary and easy to navigate. It features a polished graphical display that provides a quick snapshot of all essential aspects of the system. The dashboard is the central hub, offering vital information about domain users, machines, and other Active Directory objects. This graphical representation allows users to grasp important information quickly and take necessary actions directly from the dashboard.
Automation and Integration
AD360 automates many time-consuming tasks in Active Directory, such as identity life cycle management, single sign-on (SSO), and adaptive multi-factor authentication (MFA). These automated features make the system more efficient and reduce the workload for IT administrators. The integration flexibility, including the ability to switch between different components of AD360, further enhances the user experience by providing a cohesive and streamlined environment.
Feedback and Reviews
Users have consistently praised AD360 for its performance-enhancing capabilities, reliability, and continuous improvement. Reviews highlight the ease of use, particularly in features like self-service password reset, cloud entitlement, and the maker-checker approval process. While some users mention minor issues such as database connection breakdowns and the need for clearer product manuals, the overall sentiment is highly positive.
Security and Compliance
The system also includes advanced security features such as two-factor authentication and encrypted password storage, which contribute to a secure and compliant environment. The auditing capabilities and real-time reporting further support the overall security posture, making it easier for users to manage and protect identities effectively.
Conclusion
In summary, ManageEngine AD360 offers a highly intuitive and user-friendly interface that simplifies identity management and security tasks. Its ease of use, automated features, and integrated components make it an excellent choice for organizations seeking to enhance their digital employee experience and ensure robust security and compliance.
ManageEngine AD360 - Key Features and Functionality
ManageEngine AD360 Overview
ManageEngine AD360 is a comprehensive identity and access management (IAM) solution that offers a wide range of features to secure, manage, and comply with organizational identity needs. Here are the main features and how they work, including the integration of AI:
Automated Identity Lifecycle Management
AD360 automates routine tasks such as user provisioning, modification, and deprovisioning across various systems, including Active Directory, Microsoft 365, and other target systems. This automation streamlines the identity lifecycle, reducing manual errors and increasing efficiency.
Secure Single Sign-On (SSO) and Multi-Factor Authentication (MFA)
AD360 provides secure SSO, allowing users to access multiple applications with a single set of credentials. It also includes adaptive MFA, which adds an extra layer of security by requiring additional verification methods, such as biometric data or one-time passwords. This enhances security and simplifies user access.
User Behavior Analytics (UBA) and Threat Detection
AD360 uses machine learning (ML)-based UBA to detect, investigate, and mitigate threats such as malicious logins, lateral movement, malware attacks, and privilege abuse. This feature helps in identifying and responding to security incidents in real-time, ensuring the security of the organization’s IT environment.
Approval-Based Workflows
The solution includes approval-based workflows that ensure all identity-related changes and access requests are approved by the appropriate authorities before they are implemented. This adds a layer of governance and compliance to the identity management process.
Audit Management and Compliance
AD360 provides historical audit reports and real-time tracking of changes at the attribute level. It helps in monitoring user access to systems containing protected health information (PHI) and other sensitive data, ensuring compliance with regulations such as HIPAA and other standards.
Role-Based Access Control (RBAC)
The system implements RBAC, ensuring that users have access only to the resources and information necessary for their roles. This helps in maintaining the principle of least privilege and reducing the risk of unauthorized access.
Self-Service Password Management
AD360 includes self-service password management through the ADSelfService Plus module, allowing users to reset their passwords and manage their accounts without IT intervention. This reduces helpdesk tickets and improves user productivity.
AI-Driven Identity Analytics
The solution leverages AI-driven analytics to provide insights into user behavior, helping organizations to identify and mitigate potential security threats. This includes monitoring file accesses and modifications, and reporting on overexposed sensitive files.
Backup and Recovery
The Recovery Manager Plus module offers enterprise backup and restoration capabilities for Active Directory, Microsoft 365, Exchange, Azure, and Google Workspace servers. This ensures that data is safe and can be restored quickly in case of a disaster, without disrupting continuous availability.
High Availability and Integration
AD360 ensures high availability through automatic failover, where another instance of the service takes over if one fails. It also facilitates data sharing between AD360 and third-party applications using REST APIs, enhancing integration and flexibility.
Customizable Modules
AD360 is composed of six modules, each managing a specific set of functionalities. Organizations can choose the necessary modules based on their requirements, allowing for a scalable and flexible IAM solution.
Conclusion
In summary, ManageEngine AD360 integrates AI through its UBA and identity analytics features, enhancing the security and efficiency of identity management processes. Its comprehensive set of features ensures that organizations can manage identities securely, comply with regulations, and maintain high availability and integrity of their IT systems.
ManageEngine AD360 - Performance and Accuracy
ManageEngine AD360 Overview
ManageEngine AD360 is a comprehensive identity management and governance solution that has garnered positive reviews for its performance and accuracy, particularly in the security tools and AI-driven product category.
Performance
User Provisioning and Automation
AD360 excels in automating user lifecycle management, including provisioning, role changes, and deprovisioning user accounts. This automation significantly enhances productivity and reduces manual errors.
Real-Time Auditing
The solution provides real-time auditing of critical changes in the Windows environment, such as modifications to AD users, groups, and GPO settings. This feature helps in preempting attacks and ensuring continuous security monitoring.
Multi-Factor Authentication (MFA)
AD360 supports MFA for various applications, including cloud, VPN, virtual desktop infrastructure, and Outlook Web Access, which strengthens security by enforcing access control decisions based on factors like IP address, business hours, and geolocation.
Performance Scalability
Users have praised the product for its performance scalability, particularly in handling large-scale enterprise environments. It efficiently manages user identities and access controls across both on-premises and cloud applications.
Accuracy
Identity Analytics
AD360 uses AI-driven identity analytics to analyze risks posed by identities and track security events. It establishes a baseline of normal user activities and alerts administrators to any deviations, ensuring accurate detection of potential security threats.
User Behavior Analytics
The solution includes user behavior analytics and proactive threat intelligence, which help identify and mitigate threats such as ransomware. This ensures accurate and timely security responses.
Compliance and Reporting
AD360 provides comprehensive reporting features that support compliance with various audits. It generates detailed documentation and alerts for critical activities, ensuring accurate tracking and compliance.
Limitations and Areas for Improvement
Database Connections
Some users have reported issues with database connections breaking down frequently, which requires reconnections. This can be a minor but recurring inconvenience.
Analytics Capabilities
There is a limitation in analytics capabilities, such as the inability to analyze failure rates directly within the tool. Users must rely on source data storage to respond to certain data queries.
Customization and Configuration
While the interface is generally easy to use, some users have noted that configuration can be tricky, and there is a slight learning curve, especially in sharing passwords and setting up certain features.
Product Manuals
There is a suggestion that the product manuals could be improved in terms of clarity to help users better understand and configure the product.
Conclusion
Overall, ManageEngine AD360 is highly regarded for its performance and accuracy in managing user identities, governing accesses, and enhancing IT security. However, there are some areas where improvements could be made, particularly in database stability, analytics capabilities, and user documentation.
ManageEngine AD360 - Pricing and Plans
The Pricing Structure of ManageEngine AD360
The pricing structure of ManageEngine AD360 is structured around several components and plans, each catering to different needs and scales of organizations.
Pricing Plans
Component-Based Pricing
ManageEngine AD360 offers its products on a component-based pricing model. Here are the key components and their associated prices:
- ADManager Plus: $595 per year for 1 domain and 2 help desk technicians.
- ADAudit Plus: $595 per year for 2 domain controllers.
- ADSelfService Plus: $745 per year for 500 domain users.
Features by Component
ADManager Plus
- User provisioning
- User de-provisioning
- Role-based access control
- Group management
- Directory self-update
- Password expiry notification
- Account lockout management
- Customizable dashboard
- Delegated administration
ADAudit Plus
- Audit reports
- Compliance management
- User activity monitoring
- Auditing for LDAP, Sysmon, PowerShell, FIM, AD FS, group policy, removable storage, printer, and user session recording.
ADSelfService Plus
- Self-service password management
- Single sign-on (SSO)
- Multi-factor authentication (MFA)
- Password synchronization
- Self-service policy configuration and user enrollment
Additional Components
Other components like Exchange Reporter Plus, RecoveryManager Plus, and M365 Manager Plus are also available, each with their specific features and pricing aligned with the $595/year mark for the standard plans.
Onboarding and Configuration
ManageEngine AD360 also offers different levels of onboarding and configuration services:
- Standard Onboarding: Includes installation, server and domain configuration, user creation templates, and other basic configurations.
- Advanced Onboarding: Provides more comprehensive services such as custom alerts setup, report schedule creation, help desk technician configuration, and more, with varying limits on the number of configurations.
Free Options
- Free Trial: ManageEngine AD360 is available for a 30-day free trial with full access to all product functions and technical support. This allows users to test the software before committing to a purchase.
- Free Subscription for Eligible Products: For customers who purchase certain products, ManageEngine offers free unrestricted access to other products within the suite for a specified period.
General Pricing Notes
- The pricing can vary based on the specific needs and the number of domain objects or users.
- It is recommended to get a personalized quote from the vendor for the most accurate and up-to-date costs, as pricing can be customized based on the organization’s requirements.
ManageEngine AD360 - Integration and Compatibility
ManageEngine AD360 Overview
ManageEngine AD360 is a comprehensive identity and access management (IAM) solution that integrates seamlessly with various tools and platforms, ensuring broad compatibility and ease of use.
Integration with Other Tools
AD360 is designed to integrate with several key systems and applications, including:
- Windows Active Directory: It manages user identities, governs access, and enforces security policies within Active Directory environments.
- Exchange Servers: AD360 handles user provisioning, self-service password management, and other IAM tasks for Exchange Servers.
- Office 365: It extends its IAM capabilities to cloud applications, allowing centralized management of user identities and access across on-premises, cloud, and hybrid environments.
- Other ManageEngine Products: AD360 can be integrated with other ManageEngine products, although it is important to ensure that the integration is done securely to avoid vulnerabilities, such as the unauthenticated product integration issue that was recently addressed.
Compatibility Across Platforms and Devices
AD360 is highly compatible with a wide range of Windows operating systems, including:
- Windows Server: 2012 R2, 2012, 2008 R2, 2008, 2003 R2, and 2003.
- Windows Client Operating Systems: Windows 10, Windows 8, Windows 7, Windows Vista, and Windows XP (SP3 and above).
Web-Based Access
AD360 is a 100% web-based product, allowing users to access it from any machine on the network through a web browser. Supported browsers include Internet Explorer 9 and above, Microsoft Edge, Mozilla Firefox 4 and above, and Google Chrome 10 and above.
Installation and Deployment
AD360 can be installed as either an application or a Windows service. It does not require any prerequisite software to be installed, making the setup process straightforward. However, users need to ensure they have the necessary privileges and rights to install and run the product.
Database Support
AD360 supports multiple databases, including PostgreSQL (which is bundled with the product) and Microsoft SQL Server, providing flexibility in data management.
Conclusion
In summary, ManageEngine AD360 offers extensive integration capabilities with key Microsoft systems and other ManageEngine products, while being highly compatible with a broad range of Windows operating systems and accessible via a web browser. This makes it a versatile and user-friendly solution for identity and access management needs.
ManageEngine AD360 - Customer Support and Resources
ManageEngine AD360 offers a comprehensive range of customer support options and additional resources to ensure users can effectively manage and protect their identities.
Technical Support
Users can request technical support from the AD360 support team through several channels:
Email Support
You can email the support team directly using the provided email address, such as ad360-support@manageengine.com.
Phone Support
There is a toll-free number ( 1 844 245 1108) and a direct dialing number ( 1-408-916-9393) available for immediate assistance.
Support Request Form
You can fill out a support request form on the website, providing details about your network, devices, and operating system, to get help from the technical support team.
Support Plans
ManageEngine offers two main support plans:
Classic Support
Included free with your subscription, this plan provides support via email or chat during regional business hours, access to product upgrades, and other online resources. Support requests are acknowledged within 8 hours, and remote support is available for high-priority issues.
Premium Support
This plan offers additional benefits such as a single point of contact, quicker turnaround times (acknowledgement within 3 hours), 24-hour multi-channel assistance (including telephone support), and access to a global escalation team. Premium support also includes health checks, online training, and custom product support for specific requests.
Additional Resources
User Forums
Users can engage with the community through user forums to discuss issues, share knowledge, and get help from other users.
FAQ and Documentation
The website provides a comprehensive FAQ section and detailed documentation to help users resolve common issues and understand the product better.
Implementation Assistance
ManageEngine offers implementation assistance through their OnboardPro service to help users set up and integrate the product smoothly.
Feature Requests
Users can submit requests for new features, which helps in continuously improving the product.
Training and Health Checks
Online Training
Premium support includes 4 hours of online training to help users get familiar with the product and its features.
Health Checks
Premium support also includes regular health checks to ensure the product is running optimally and to identify any potential issues early.
By providing these extensive support options and resources, ManageEngine ensures that users of AD360 have the necessary tools and assistance to manage their identity and access management needs effectively.
ManageEngine AD360 - Pros and Cons
Advantages of ManageEngine AD360
ManageEngine AD360 offers several significant advantages, particularly in the areas of security, compliance, and identity management:
Comprehensive Identity and Access Management
- AD360 provides automated identity life cycle management, allowing for the provisioning, deprovisioning, and management of identities across multiple platforms in bulk.
- It supports single sign-on (SSO) and multi-factor authentication (MFA), including advanced techniques like biometrics, YubiKey, and Google Authenticator, to enhance security.
Enhanced Security Measures
- The solution implements Zero Trust principles, verifying every user, employee, contractor, and endpoint before establishing trust, using behavior-based security analytics.
- It employs strong encryption methods such as AES-256 and SHA-512 for data storage and transmission, and supports HTTPS and LDAPS for secure connections.
Compliance and Auditing
- AD360 ensures stress-free regulatory compliance with complete control over sensitive information and its sharing. It provides over 200 preconfigured reports to monitor changes, track user actions, and access data logs.
- Real-time change auditing and alerting help in detecting insider threats, preventing unauthorized access, and mitigating threats.
User Behavior Analytics (UBA)
- The solution includes UBA-driven identity threat protection to detect insider attacks, prevent identity theft, and secure privileged accounts.
Automation and Productivity
- AD360 automates monotonous administrative tasks, reducing the administrative burden and enhancing productivity. It also supports approval-based workflows and custom help desk roles.
- The intuitive interface and automation features make it easy for new IT employees to start using the product quickly.
Comprehensive Reporting and Backup
- The solution offers over 700 preconfigured reports to gain insights into Active Directory, Exchange, and Microsoft 365 ecosystems. It also includes backup and disaster recovery capabilities for these environments.
Disadvantages of ManageEngine AD360
While ManageEngine AD360 is a powerful tool, there are some areas where it may fall short:
Configuration Challenges
- Some users have reported that the configuration can be tricky, particularly in setting up folder structures and categories from scratch.
Database Connection Issues
- There have been reports of frequent breakdowns in database connections, requiring reconnections, which can be inconvenient.
Limited Customization
- Users have noted that there is not a high level of customization available, especially in the Password Manager Pro component, although it still addresses common issues effectively.
Analytics Limitations
- Some users have mentioned that analytics for failure rates and other simple data queries are not possible without relying on source data storage, which can be a limitation.
Documentation Clarity
- There have been suggestions that the product manuals could be improved in terms of clarity to help users better understand the interface and workflow.
Overall, ManageEngine AD360 is a strong solution for identity management and security, but it may require some initial setup effort and has some limitations in customization and analytics.
ManageEngine AD360 - Comparison with Competitors
When comparing ManageEngine AD360 with other AI-driven security tools in the identity and access management (IAM) category, here are some key points to consider:
Unique Features of ManageEngine AD360
- Identity Risk Assessment: AD360 offers a comprehensive Identity Risk Assessment that evaluates the threat landscape within your Active Directory environment. It identifies potential vulnerabilities, assesses their impact, and provides proactive measures to eliminate these risks.
- User Behavior Analytics (UBA) and AI-driven Analytics: AD360 uses UBA and AI-driven analytics to detect suspicious user activities, such as unusual login times and high volumes of login failures. It creates alert profiles based on user activity metrics and compares current data with historical patterns to trigger alerts for anomalies.
- Automated Incident Response: AD360 automates measures to respond to security incidents, including disconnecting rogue user sessions and shutting down infected systems. It employs machine learning to identify anomalous user logins and detect early signs of privilege abuse.
Comparison with Other AI Security Tools
SentinelOne
- Focus: SentinelOne is best for advanced threat hunting and incident response capabilities. It provides fully autonomous cybersecurity powered by AI, but it is more focused on endpoint security rather than IAM-specific features.
- Difference: Unlike AD360, SentinelOne does not have specific features for identity risk assessment or UBA within an Active Directory environment.
Vectra AI
- Focus: Vectra AI is known for revealing and prioritizing potential attacks using network metadata. It is more oriented towards hybrid attack detection and response rather than IAM.
- Difference: Vectra AI does not offer the same level of identity-specific threat detection and response as AD360.
CrowdStrike
- Focus: CrowdStrike is best for monitoring user endpoint behavior and provides a cloud-native endpoint protection platform. While it has strong endpoint security features, it does not specialize in IAM within Active Directory environments.
- Difference: CrowdStrike lacks the specific IAM features such as identity risk assessment and UBA that AD360 provides.
Darktrace
- Focus: Darktrace is known for its autonomous response technology that interrupts cyber-attacks in real-time. It is more focused on neutralizing novel threats across the network rather than specific IAM threats.
- Difference: Darktrace does not offer the detailed identity risk assessment and UBA features that are central to AD360.
Balbix
- Focus: Balbix is a comprehensive AI-based security solution that provides visibility into the attack surface and security vulnerabilities across the enterprise. It quantifies cyber risk in financial terms and prescribes mitigation actions, but it is not specifically focused on IAM within Active Directory.
- Difference: While Balbix offers a broad view of cyber risk, it does not have the same level of detail in identity-specific threat detection and response as AD360.
Potential Alternatives
If you are looking for alternatives that offer similar IAM-focused features, here are a few considerations:
- Microsoft Active Directory: While not an AI-driven tool per se, Microsoft Active Directory is a widely used IAM solution. However, it lacks the advanced AI-driven analytics and UBA features of AD360. Integrating additional tools like Azure Active Directory (Azure AD) with advanced security features might be necessary.
- Other IAM Solutions: Other IAM solutions like Okta or Ping Identity may offer some AI-driven features, but they might not have the same level of integration with Active Directory or the specific UBA and identity risk assessment capabilities of AD360.
In summary, ManageEngine AD360 stands out with its comprehensive identity risk assessment, UBA, and AI-driven analytics specifically tailored for Active Directory environments. While other tools offer strong security features, they may not match the IAM-focused capabilities of AD360.
ManageEngine AD360 - Frequently Asked Questions
Frequently Asked Questions about ManageEngine AD360
What is ManageEngine AD360?
ManageEngine AD360 is an integrated identity and access management (IAM) solution. It allows users to provision, modify, and deprovision user identities and control user access to network resources across on-premises Active Directory, Exchange Servers, and cloud applications from a centralized console.
What operating systems are supported by AD360?
AD360 supports a wide range of Windows operating systems, including:
- Windows Server 2012 R2
- Windows Server 2012
- Windows Server 2008 R2
- Windows Server 2008
- Windows Server 2003 R2
- Windows Server 2003
- Windows 10
- Windows 8
- Windows 7
- Windows Vista
- Windows XP (SP3 & above)
Can users access AD360 from anywhere?
Yes, users can connect to AD360 from any machine on the network through a web browser, making it accessible from anywhere within the network.
Do users need any prerequisite software to use AD360?
No, AD360 does not require any prerequisite software to be installed. Users only need to have the four components of AD360 installed and running to enjoy all the benefits of the product.
What are the different editions of AD360?
AD360 is available as a free download with a 60-day trial period. After the trial expires, users need to purchase and apply for either the Professional or Standard Edition license. There are also specific products within the AD360 suite, such as ADAudit Plus, ADManager Plus, and ADSelfService Plus, each with their own pricing and features.
How does AD360 ensure data security and confidentiality?
AD360 employs various security measures to ensure data confidentiality. These include HTTPS for secure connections between the web client and server, LDAPS for secure connections between AD360 and Active Directory, encryption methods like DES and AES-256, two-factor authentication (2FA), smart card authentication, and integration with Single Sign-On (SSO) providers. Additionally, AD360 has features like role-based access control, IP-based access restriction, and audit reports to monitor admin and user activities.
How does AD360 protect against common security threats?
AD360 has several safety measures against common security threats. It practices both client-side and server-side validation to defend against bypassing client-side validations. It also prevents information leakage through comments in the source code and protects against cross-site request forgery (CSRF) by sending every request with a token. Furthermore, AD360 allows users to replace weak SSL ciphers with stronger ones and protects against SQL injection attacks.
Can AD360 be installed as a Windows service?
Yes, AD360 can be installed as a Windows service. However, for professional installation, implementation, configuration, training, and support, it is recommended to contact a partner like Kidan, who can ensure an effective onboarding of AD360.
What kind of support and services are available for AD360?
ManageEngine and its partners, such as Kidan, offer various professional services including installation, implementation, configuration, training, and ongoing support to ensure the effective use of AD360. This includes advice and assistance to make the onboarding process smooth.
How does AD360 help with compliance and risk management?
AD360 helps organizations meet compliance requirements, such as HIPAA, by providing features like automated identity lifecycle management, secure single sign-on (SSO), adaptive multi-factor authentication (MFA), and historical audit reports. These features contribute to good risk management practices and help in avoiding potential compliance issues.
ManageEngine AD360 - Conclusion and Recommendation
Final Assessment of ManageEngine AD360
ManageEngine AD360 is a comprehensive identity and access management (IAM) solution that offers a wide range of features to help organizations manage and secure user identities, facilitate identity governance, and ensure compliance.Key Features and Benefits
- Automated Identity Lifecycle Management: AD360 automates routine tasks such as user provisioning, modification, and deprovisioning across various systems, including Active Directory, Exchange Servers, and cloud applications.
- Single Sign-On (SSO) and Multi-Factor Authentication (MFA): It provides enterprise SSO capabilities and protects logins with MFA, supporting various authenticators like YubiKey, Duo Security, and RSA SecureID.
- Self-Service Password Management: Users can reset passwords and unlock accounts without help desk assistance, reducing support workload.
- Audit and Compliance: AD360 generates historical audit reports and helps maintain an audit trail of user access to resources, ensuring compliance with regulations like HIPAA.
- User Behavior Analytics (UBA) and Threat Protection: It includes UBA-driven identity threat protection to monitor and alert on suspicious activities from privileged accounts.
- Workflow Automation and Delegated Administration: AD360 automates repetitive processes with approval-based workflows and allows secure delegation of administrative tasks to non-administrative users.
Who Would Benefit Most
ManageEngine AD360 is particularly beneficial for organizations that use Microsoft Active Directory, Exchange, and Microsoft 365. Here are some key groups that would benefit:- Large Enterprises: Given its extensive features and scalability, AD360 is well-suited for large enterprises needing comprehensive IAM solutions.
- Healthcare and Compliance-Driven Industries: Organizations in healthcare and other compliance-driven industries can leverage AD360 to meet stringent regulatory requirements like HIPAA.
- IT Departments: IT teams can significantly reduce their workload by automating identity lifecycle management, password management, and other administrative tasks.
- Organizations Using Other ManageEngine Products: Companies already using other ManageEngine products, such as ADManager Plus or ServiceDesk Plus, can integrate AD360 seamlessly to enhance their IAM capabilities.