Perch Security - Detailed Review
Security Tools
Perch Security - Product Overview
Introduction to Perch Security
Perch Security is a co-managed threat detection and response platform that is backed by an in-house Security Operations Center (SOC). Here’s a breakdown of its primary function, target audience, and key features:Primary Function
Perch Security is designed to help companies of all sizes automate and share cyber threat intelligence. It connects users to various threat intel sources, automates participation in threat intelligence communities, and provides comprehensive threat detection and response capabilities.Target Audience
Perch Security is versatile and serves multiple markets, including Managed Service Providers (MSPs), enterprises, and small to medium-sized businesses (SMBs). Its multi-tenancy feature makes it particularly suitable for MSPs, allowing them to manage alerts for multiple lines of business or clients efficiently.Key Features
Threat Detection and Response
Perch offers full network visibility by passively collecting network data and providing access to netflow and other protocol metadata. It includes an Intrusion Detection System (IDS) to detect threats that may have bypassed other defensive measures.Security Operations Center (SOC)
The in-house SOC provides 24/7 tier-1 support, managing alerts and escalating real incidents to the user’s attention. This helps in reducing noise and focusing on actual threats.Log Ingestion and Analysis
Perch can ingest logs from syslog and Windows Event Logs, retain them for compliance, and generate alerts for notable log events. It also enhances reporting and visualizations, giving the SOC extra insight into endpoints and network traffic data.Threat Intelligence
Perch connects users to various threat intelligence sources, both free and paid, and allows participation in threat intelligence sharing communities. Users can create and manage their own threat indicators and build a threat intelligence repository without the need for a full-scale Threat Intelligence Platform (TIP).Customizable Reporting
The platform offers customizable dashboards through Perchybana, allowing users to build their own visualizations and access pre-built reports for compliance (e.g., PCI DSS, HIPAA), networking, Windows logs, and more.Integration and Ease of Use
Perch integrates seamlessly into existing security stacks without downtime. The installation of Perch sensors is quick and straightforward, and the Customer Success team provides personal support throughout the process. By combining these features, Perch Security provides a comprehensive solution for threat detection, response, and management, making it an invaluable tool for organizations seeking to enhance their cybersecurity posture. Perch Security - User Interface and Experience
User Interface
The Perch Security platform is centered around a multi-tenant architecture, which allows users to manage alerts and threat data through a single, centralized application. Here are some key features of the interface:
Centralized Dashboard
Users can access all relevant information through the Perch Web App, which provides a clear and organized dashboard. This dashboard includes quick stats, recent alerts, network visibility, and the ability to distinguish between true and false positives.
Log Ingestion and Visualization
The platform allows users to ingest logs from various sources such as syslog and Windows Event Logs. These logs can be searched, sorted, and filtered, providing deep visibility into network and host activities. Users can also visualize log data intertwined with other logs from host machines, network devices, and firewalls to get a comprehensive view of events.
Alert Management
The Perch Security Operations Center (SOC) triages every alert, escalating only real threats to the user’s attention. This reduces noise and ensures that users are notified only of actionable alerts. Users can customize how and what alerts are escalated to fit their specific needs.
Ease of Use
Perch Security is designed to be easy to implement and use, even for those without extensive cybersecurity expertise:
Quick Installation
Perch sensors can be installed quickly, often within the time of a lunch break, with no downtime required. The Customer Success team provides personal support to guide users through the installation process.
User-Friendly Interface
The platform offers a user-friendly online interface where users can view threat activity, manage alerts, and access various reports without needing to call a support team. The interface is intuitive, allowing users to easily identify and respond to potential threats.
Overall User Experience
The overall user experience with Perch Security is streamlined to enhance security without adding unnecessary complexity:
24/7 Support
The Perch SOC provides tier-1 support around the clock, managing alerts and helping users through the response process. This ensures that users have continuous support and can focus on their core business activities.
Community Intel
Perch connects users with threat intelligence sharing communities and sources, automating intel consumption. This shared intelligence provides a broader view of how threats are moving and helps users prepare for potential attacks.
Customizable Reports
Users can access pre-built reports or create custom visualizations and dashboards using Perchybana. This includes reports for compliance such as PCI DSS and HIPAA, as well as reports on networking, Windows logs, and Office 365 logs.
In summary, Perch Security offers a user-friendly interface that is easy to use, with a focus on providing clear visibility into network and threat data, and continuous support from its SOC. This makes it an effective tool for managing cybersecurity without the need for additional staff or extensive technical expertise.
Perch Security - Key Features and Functionality
Overview
Perch Security offers a comprehensive suite of features and functionalities that are integral to its AI-driven security tools, particularly focused on threat detection and response. Here are the main features and how they work:Multi-Component Architecture
Perch Security operates through three key components: the Perch Web App, Perch SOC, and Perch Sensors.Perch Web App
This is the user interface where users can explore the platform, view the threat landscape, and generate customer-facing reports. It is the same platform used by Perch’s Security Operations Center (SOC), ensuring consistency and transparency.Perch Sensors
These sensors are the core of the system, responsible for sifting through vast amounts of network threat activity to generate alerts. They collect log data and feed it into Perch’s SIEM (Security Information and Event Management) system in the cloud.Perch SOC
The Security Operations Center is crucial for monitoring alert activity 24/7. The SOC investigates alerts, escalates real incidents, and helps eliminate threats. This component is particularly beneficial for Managed Service Providers (MSPs) who may not have the resources to maintain their own SOC.Threat Detection and Alerting
Perch uses advanced analytics and AI to detect threats and generate automated notifications.AI-Driven Analytics
Perch employs AI to quickly analyze network traffic and log data, classifying activities as normal or suspicious. This helps in reducing false positives and ensuring that only real threats are alerted.Automated Notifications
The system sends alerts to IT professionals for further analysis when suspicious activity is detected. This ensures prompt action can be taken to mitigate potential threats.Log Ingestion and Compliance
Perch can ingest logs from various sources, including syslog and Windows Event Logs.Log Collection
Logs are collected and retained to meet compliance requirements. Perch generates alerts based on log data, enhancing reporting and visualizations.Integration with Other Tools
Perch integrates with a variety of security tools and platforms to provide a comprehensive security solution.Cisco Integrations
Perch integrates with Cisco Advanced Malware Protection (AMP) for Endpoints, Cisco Umbrella, and other Cisco products. This integration correlates events from endpoints and network traffic, reducing tool sprawl and enhancing visibility.ConnectWise Integrations
Perch is integrated with the ConnectWise ecosystem, allowing for ticket creation, billing, and instant remediation through ConnectWise Automate. This integration enables seamless management and response to threats.Multi-Tenancy and Customization
Perch is built with multi-tenancy in mind, making it suitable for MSPs managing multiple clients.Multi-Tenancy
Perch allows MSPs to manage alerts for multiple lines-of-business or clients. This feature is particularly useful for MSPs who need to handle diverse client environments.Custom Alert Options
The system offers custom alert options, allowing users to configure how and what alerts are escalated to fit their specific needs.Threat Hunting and Incident Response
Perch supports advanced threat hunting and incident response capabilities.Threat Hunting
Users can participate in threat hunting through Perchybana, investigating Perch alerts, analyzing network traffic and logs, and drilling down into alert details. This feature is especially useful for organizations with their own threat intelligence analysts.Incident Response
The platform supports the respond function by enabling quick action on detected cybersecurity incidents. This includes response planning, communications, analysis, mitigation, and improvements.Conclusion
In summary, Perch Security leverages AI, advanced analytics, and a robust SOC to provide a comprehensive threat detection and response solution. Its multi-component architecture, integration capabilities, and customization options make it a versatile tool for both MSPs and organizations seeking to enhance their cybersecurity posture. Perch Security - Performance and Accuracy
Evaluating Perch Security
Evaluating the performance and accuracy of Perch Security, a co-managed threat detection and response platform, involves looking at several key aspects of its functionality and user feedback.
Performance
Perch Security is praised for its ability to automate the threat detection process using advanced analytics and correlation. Here are some performance highlights:
- Automated Threat Detection: Perch uses AI to detect threats and generate automated notifications 24/7, which helps in identifying suspicious activity quickly and efficiently.
- Log Management and SIEM Features: Perch provides log aggregation and management, which adds valuable context to network activity and helps clients meet compliance requirements. However, some users have noted that while it offers SIEM-like features, it may not be a full-fledged SIEM solution.
- Full Network Visibility: The platform passively collects network data, providing access to netflow and other protocol metadata, which enhances visibility into network activities.
Accuracy
The accuracy of Perch Security is generally positive, but there are some areas where it could improve:
- Alert Accuracy: Perch is effective in generating actionable alerts. Users appreciate that when Perch generates an alert, it is often deemed reliable and worthy of immediate attention, reducing the noise from false positives.
- Threat Analysis: The platform’s Security Operations Center (SOC) plays a crucial role in analyzing alerts and distinguishing between real threats and false positives. This human-backed support is a significant advantage in ensuring the accuracy of threat detection.
Limitations and Areas for Improvement
Despite its strengths, there are some limitations and areas where Perch Security could improve:
- Log Retention: Some users have reported issues with log retention, which can be critical for compliance and audits. There have been instances where Perch failed to provide raw logs for the required duration, leading to audit failures.
- Scalability: While Perch is flexible and can scale to different business sizes, some users have noted that it doesn’t scale very well for larger operations or more complex security needs.
- Developer Support: There is a perceived lack of developer support, which can lead to feature requests being ignored and core functionality bugs not being addressed promptly. This can be frustrating for users who rely on continuous improvement and support.
- Initial Deployment Challenges: Some users have experienced challenges during the initial deployment of Perch, highlighting the need for more guidance and support during this process.
Conclusion
In summary, Perch Security performs well in automating threat detection, providing network visibility, and managing alerts accurately. However, it faces challenges in log retention, scalability, and developer support, which are areas that need improvement to fully meet the needs of its users.
Perch Security - Pricing and Plans
Pricing Plans
ConnectWise SIEM, formerly Perch Security, offers a subscription-based pricing model.
- Monthly Pricing: The plan starts at $10 per user per month.
Features by Plan
While the specific website does not detail multiple tiers, here are the key features included in the service:
- Threat Detection and Response: Includes an Intrusion Detection System (IDS), log storage, and managed Security Operations Center (SOC) support.
- Log Ingestion and Analysis: Ability to ingest logs from syslog and Windows Event Logs, with configurable retention to meet compliance requirements.
- Alert Management: Tier-1 support manages alerts 24/7, reducing noise and escalating only real threats.
- Threat Intelligence: Connects to various threat intelligence sources, allowing users to manage their own threat indicators and share them with the community.
- Compliance Reports: Pre-built reports for PCI DSS v3.2.1, HIPAA, and other compliance needs.
- Integration: Integrates with multiple applications such as Slack, Microsoft 365, Cisco Meraki, and more.
Support Options
- Email/Help Desk: Available support option.
- Phone Support: Available support option.
- Knowledge Base: Available for user reference.
- FAQs/Forum: Available for user support.
Free Options
There is no mention of free plans or trials on the provided sources. However, it is common for such services to offer a free trial or demo; you may need to contact their sales team to inquire about any potential free options.
In summary, ConnectWise SIEM offers a straightforward pricing plan starting at $10 per user per month, with a comprehensive set of features focused on threat detection, response, and management, along with robust support options.
Perch Security - Integration and Compatibility
Integration with Cisco Tools
Perch Security has built integrations with several Cisco products, including Advanced Malware Protection (AMP) for Endpoints and Cisco Umbrella. These integrations allow Perch to ingest logs from these platforms and feed them into its Security Information and Event Management (SIEM) solution. This integration enables better correlation of data, including Multi-Factor Authentication visibility through Duo Security, and enhances endpoint visibility and cloud service monitoring, such as Office 365.
Microsoft 365 Integration
Perch Security also integrates with Microsoft 365, allowing for the management of security and compliance logs generated by the Microsoft 365 suite. This integration provides enhanced capabilities for viewing, sorting, and alerting on security events within Microsoft 365, easing the burden on security analysts and improving response times for critical issues.
Other Integrations
In addition to Cisco and Microsoft 365, Perch Security integrates with other tools to extend its functionality. For example, it integrates with Demisto, which helps automate detection and response processes for threats detected by Perch-integrated tools. This allows for a seamless process in analyzing information and responding to threats.
Compatibility Across Platforms
Perch Security’s platform is cloud-based and supports a wide range of integrations, making it compatible with various enterprise security processes. It can store, search, and visualize log activity from multiple sources, providing a holistic view of the security environment. This flexibility ensures that Perch can be adapted to different organizational needs and existing tech stacks.
Support and Deployment
For users already deploying tools like Umbrella, AMP for Endpoints, and Duo Security, the integration work with Perch is already done. Users can contact Perch directly to start using their services, and a trial or demo can be requested through the Perch website.
Conclusion
In summary, Perch Security offers extensive integration capabilities with major security tools and platforms, ensuring comprehensive security monitoring and efficient threat response across various environments.
Perch Security - Customer Support and Resources
Perch Security Support Overview
Perch Security offers a comprehensive range of customer support options and additional resources to ensure users get the most out of their security tools.Support Teams and Availability
Perch Security operates a 24/7 Security Operations Center (SOC) that is available to handle all types of security-related issues. The SOC is responsible for triaging incoming alerts, escalating those that require customer action, and assisting with customer-reported incidents.Types of Support Requests
Support requests are categorized into two main types:Product Requests
These deal with the performance and functionality of the Perch application and its supporting components. The Support and Security Engineering team handles these requests, which include general questions, sensor installation, troubleshooting, and continuing education sessions.Support Requests
These focus on security-related issues, usage, and configuration of the application. The Customer Success team and the Support and Security Engineering team are involved in these, covering areas such as sensor installation, troubleshooting, and scheduling of internal resources.Contact Options
For any support needs, customers can get in touch through various channels:Security Incidents
For alerts and security incidents, emailsoc@perchsecurity.com.
General Support
For general support and product-related questions, customers can reach out to the Support and Security Engineering team or the Customer Success team, whose contact details are provided during the onboarding process.Additional Resources
Onboarding and Education
Perch provides comprehensive onboarding and continuing education sessions to help customers get the most out of their Perch experience. The Customer Success team assists with sensor installation and troubleshooting, ensuring a smooth setup and ongoing support.Alert Management
The Perch SOC manages alerts 24/7, ensuring that only real alerts are escalated to the customer. This includes event correlation, alert review, and custom alert options to reduce false positives and enhance the efficiency of the security response.Integration and Visibility
Perch integrates with various cloud services and security products, such as Office 365, Cisco Umbrella, and Cisco AMP, to provide a single pane of glass for monitoring and correlating alerts. This integration helps in reducing tool sprawl and enhancing overall network visibility.Community Defense App
Customers can track SOC progress through the Community Defense App, allowing real-time monitoring of security activities and responses. By offering these support options and resources, Perch Security ensures that customers have the necessary tools and expertise to effectively manage their network security. Perch Security - Pros and Cons
Advantages of Perch Security
Enhanced Defense and Monitoring
Perch Security offers a comprehensive security solution with its Security Operations Center (SOC) that operates 24/7. This SOC triages every alert, escalates real dangers, and supports the response process, reducing the need for additional analyst hours or staff.Threat Detection and Prevention
Perch Security uses advanced methods such as adaptive risk modeling, predictive analysis, and intrusion detection systems (IDS) to identify and prevent threats that may have bypassed other defenses. It also automates threat intelligence consumption, making it easier to detect prospective dangers.Data Protection
The platform helps prevent data corruption or loss by detecting and notifying users of suspicious activity in the network. This reduces the risk of valuable data being lost or stolen.Business Continuity
Perch Security minimizes business disruptions caused by cyber-attacks. Its sensors and SOC help identify and escalate real threats quickly, ensuring daily business activities are not significantly impacted.Reputation and Compliance
Using Perch Security can boost a business’s reputation by demonstrating a strong commitment to cybersecurity. This can make it easier to engage in new business ventures with increased customer trust. Additionally, Perch helps in maintaining compliance by providing the necessary tools and visibility.Community and Integration
Perch integrates well with other security tools and cloud services, such as Office 365, Cisco Umbrella, and Cisco AMP. It also automates participation in threat intelligence sharing communities, providing a more comprehensive view of the threat landscape.Ease of Implementation and Maintenance
The platform is relatively easy to implement and maintain, especially compared to other solutions like Splunk. It reduces overhead and maintenance costs, making it a cost-effective option.Disadvantages of Perch Security
Log Retention Issues
Some users have reported issues with log retention, which can be critical for compliance and audits. There have been cases where Perch failed to provide raw logs for the required duration, leading to audit failures.Alerting and False Positives
While Perch is generally good at generating actionable alerts, some users have experienced occasional failures in alerting and issues with false positives. However, the SOC support helps in validating and managing these alerts.Query and Information Access
The system may require more knowledge of query languages to extract certain information, which can be a barrier for some users. Additionally, querying information via Perch’s interface can be segmented by client sites, which might not be ideal for all users.Cost and Scaling
Although the initial pricing is attractive, costs can add up quickly, and the solution may not scale very well for larger or growing organizations.Support and Expertise
While the SOC support is generally praised, some users have noted that the support can feel more like general support rather than advanced security expertise, particularly for more complex issues. In summary, Perch Security offers a strong suite of security tools and services, particularly beneficial for small to medium-sized businesses looking to enhance their cybersecurity posture. However, it is important to be aware of the potential issues with log retention, alerting, and scaling costs. Perch Security - Comparison with Competitors
Perch Security
- Perch is a co-managed threat detection and response platform supported by an in-house Security Operations Center (SOC). It provides full network visibility by passively collecting network data and correlating log data through a single interface.
- It uses advanced analytics and AI to detect threats and generate automated notifications 24/7. Any suspicious activity is reviewed by live IT professionals for further analysis and action.
- Perch integrates with existing security stacks, including threat intelligence feeds, and offers features like IDS, log storage, and managed SOC services. This integration allows businesses to monitor and respond to threats without significant changes to their current security setup.
Alternatives and Comparisons
Vectra AI
- Vectra AI is a market leader in Network Detection and Response (NDR) and uses AI to detect and respond to cyberattacks in real-time. Unlike Perch, Vectra focuses on detecting attacker behavior across cloud, data center, and IT networks without decrypting data, ensuring privacy and security.
- Vectra provides high-fidelity alerts with minimal false positives, making it a strong alternative for organizations needing detailed network threat detection.
Cynet
- Cynet offers a fully managed, all-in-one cybersecurity platform that consolidates essential security functions for endpoints, networks, and SaaS/Cloud environments. It includes automated incident response and is supported by a 24/7 SOC. Cynet’s multi-layered breach protection and comprehensive defense capabilities make it a viable alternative for those seeking a more integrated solution.
- Unlike Perch, Cynet combines various security functions into a single platform, simplifying cybersecurity management and reducing the need for multiple vendors.
Balbix
- Balbix is an AI-based security solution that provides unmatched visibility into an organization’s attack surface and security vulnerabilities. It continuously analyzes over 100 billion signals to discover assets, identify vulnerabilities, and predict cyberattacks. Balbix quantifies breach likelihood and potential business impact, enabling risk-based decision-making.
- Balbix is more focused on predictive analytics and quantifying cyber risk in financial terms, which is different from Perch’s real-time threat detection and response model.
Darktrace
- Darktrace uses autonomous response technology to interrupt cyber-attacks in real-time. It is particularly effective in detecting and responding to threats that traditional security tools might miss. Darktrace’s ability to respond autonomously sets it apart from Perch, which relies on human analysts for final decision-making.
Unique Features of Perch Security
- Human Analyst Oversight: Perch stands out with its 24/7 human analyst support, which helps in validating alerts and reducing false positives. This human element ensures that alerts are thoroughly reviewed before any action is taken.
- Integration with Existing Security Stacks: Perch seamlessly integrates with existing security tools and protocols, making it easier for businesses to adopt without significant disruptions.
- Comprehensive Visibility: Perch provides full network visibility and correlates network and log data, giving a unified view of the security posture.
In summary, while Perch Security offers strong threat detection and response capabilities backed by human analysts, alternatives like Vectra AI, Cynet, Balbix, and Darktrace provide different strengths such as real-time autonomous response, integrated multi-layered security, predictive analytics, and comprehensive network detection. The choice between these tools depends on the specific security needs and preferences of the organization.
Perch Security - Frequently Asked Questions
What is Perch Security?
Perch Security is a threat detection and response management software that helps enterprises, managed service providers (MSPs), and small to medium-sized businesses (SMBs) detect and manage cybersecurity threats. It uses advanced analytics, correlation, and artificial intelligence to identify suspicious activity on the network.
How does Perch Security detect threats?
Perch Security consumes and automates threat intelligence from various sources, including vendor-agnostic threat intelligence feeds. It uses AI to analyze network traffic and classify activities as normal or suspicious. Any suspicious activity is then reviewed by a Security Operations Center (SOC) staffed with certified threat intelligence analysts.
What kind of alerts does Perch Security generate?
Perch Security generates automated notifications 24 hours a day, 365 days a year, when it detects suspicious activity. These alerts are correlated and consolidated to reduce false positives, and they are reviewed by live security analysts to determine if further action is needed.
Does Perch Security stop malicious traffic?
Perch Security does not stop malicious traffic itself but alerts IT professionals and security analysts about suspicious activities. It provides the necessary information so that appropriate measures can be taken to prevent or mitigate the threat.
What integrations does Perch Security support?
Perch Security integrates with a wide range of applications and services, including Microsoft 365, Microsoft Teams, Cisco Umbrella, Cisco AMP, Slack, Okta, ServiceNow, and various endpoint protection tools like Bitdefender GravityZone and Webroot Business Endpoint Protection. It also supports cloud services such as AWS CloudTrail and Office 365.
How does Perch Security differ from traditional SIEM solutions?
Unlike traditional Security Incident and Event Monitoring (SIEM) solutions that can generate thousands of alerts, many of which are false positives, Perch Security uses advanced analytics and human-led review to fine-tune correlation rules and determine which alerts require immediate attention. This approach reduces the workload on security engineers and improves the efficiency of threat detection.
What kind of support does Perch Security offer?
Perch Security offers various support options, including email/help desk support, phone support, a knowledge base, and FAQs/forum. This ensures that users have multiple channels to get assistance when needed.
Who are the typical users of Perch Security?
The typical users of Perch Security include large enterprises, mid-sized businesses, and small businesses, as well as managed service providers who deliver managed threat intelligence services to their clients.
Does Perch Security provide any additional security features?
Yes, Perch Security includes features such as multi-factor authentication integration (e.g., Duo), endpoint visibility, and protection against distributed denial of service (DDoS) attacks. It also provides tools for managing Indicators of Compromise (IoCs) and storing logs for deeper investigation.
How is Perch Security priced?
Perch Security, now known as ConnectWise SIEM, offers subscription-based pricing starting at $10 per user per month. The pricing model can vary depending on the specific needs and the number of users.
What languages does Perch Security support?
Perch Security currently supports the English language.
Does Perch Security offer an API?
Yes, Perch Security provides an API for users to integrate with other applications and services.
Perch Security - Conclusion and Recommendation
Final Assessment of Perch Security
Perch Security stands out as a comprehensive and user-friendly solution in the security tools and AI-driven product category, particularly for businesses of all sizes, including small to medium-sized businesses (SMBs), managed service providers (MSPs), and enterprises.Key Benefits
- Threat Detection and Response: Perch Security is backed by an in-house Security Operations Center (SOC) that automates and shares cyber threat intelligence. It detects threats in real-time, providing immediate notifications of validated threat activities on the network.
- Multi-Tenancy: This feature is particularly beneficial for MSPs, allowing them to manage alerts for multiple businesses or clients efficiently.
- Log Ingestion and Compliance: Perch Security ingests logs from various sources, such as Windows Event logs and Syslog, helping businesses meet compliance requirements like HIPAA and PCI DSS.
- Threat Hunting: The platform offers tier-1 alert support, reducing unnecessary noise and providing accurate threat information. It also automates threat analysis, freeing up analysts to focus on other critical processes.
- Community Intelligence: Perch connects users to various threat intelligence sources, encouraging participation in sharing communities like ISACs and ISAOs. This approach enhances the view of the threat posture through peer-to-peer comparisons.
Who Would Benefit Most
- Small to Medium-Sized Businesses (SMBs): SMBs often lack the resources to implement comprehensive cybersecurity measures. Perch Security provides a cost-effective solution by automating threat intelligence and offering 24/7 SOC support, helping to protect sensitive data and prevent business disruptions.
- Managed Service Providers (MSPs): MSPs can leverage Perch Security’s multi-tenancy features to manage multiple clients’ security needs efficiently, providing a reliable and robust service.
- Enterprises: Larger organizations can benefit from Perch’s ability to integrate with existing security systems, enhance visibility, and provide detailed threat analysis and response capabilities.
Overall Recommendation
Perch Security is highly recommended for any organization seeking to strengthen its cybersecurity posture. Here are a few key reasons:- Ease of Use: The platform offers an intuitive web application that allows users to interact with their threat intelligence program as much or as little as they wish, making it accessible to a wide range of users.
- Comprehensive Support: The in-house SOC provides continuous monitoring and support, relieving the burden on internal IT teams and ensuring that threats are identified and responded to promptly.
- Customer-Centric Approach: Perch Security emphasizes customer care, with a dedicated Customer Success team that ensures users get the most out of the product and provides ongoing support.