VMware Carbon Black Cloud - Detailed Review

Security Tools

VMware Carbon Black Cloud - Detailed Review Contents
    Add a header to begin generating the table of contents

    VMware Carbon Black Cloud - Product Overview



    Introduction to VMware Carbon Black Cloud

    VMware Carbon Black Cloud is a cloud-native endpoint and workload protection platform (EPP and CWP) that plays a crucial role in the Security Tools AI-driven product category. Here’s a breakdown of its primary function, target audience, and key features:



    Primary Function

    VMware Carbon Black Cloud is designed to modernize endpoint protection by combining intelligent system hardening and behavioral prevention. It analyzes attackers’ behavior patterns to detect and stop emerging threats, including never-seen-before attacks. This platform consolidates multiple endpoint security capabilities into a single, cloud-native solution, simplifying security management and enhancing overall security posture.



    Target Audience

    The platform is primarily targeted at medium to large-sized enterprises. The customer base includes companies with 500 to 999 employees, 1,000 to 4,999 employees, and those with over 10,000 employees. Geographically, the majority of customers are in the United States, followed by Australia and Canada.



    Key Features



    Endpoint Protection and Detection

    • Next-Generation Anti-Virus (NGAV): Provides advanced malware protection.
    • Endpoint Detection and Response (EDR): Offers continuous visibility and threat hunting capabilities, even in offline and disconnected environments.


    Behavioral Analytics

    • Streaming Analytics: Comprehensive analysis of endpoint behavior over time to detect and stop threats.
    • Unfiltered Data Collection: Continuous, centralized recording of all OS events without bias.


    Security Management

    • Unified Console: Manages multiple endpoint security capabilities using a single console and agent.
    • App Control: Allows application allow listing to lock down critical systems and ensure compliance with regulatory mandates.


    Advanced Threat Hunting and Incident Response

    • Threat Hunting: Delivers continuous visibility and incident response solutions.
    • Managed Detection: Provides managed alert monitoring and triage for Endpoint Standard users.


    Integration and Scalability

    • Extensible Platform: Designed to integrate with existing investments, build custom extensions, and scale as the organization matures.
    • API Integration: Supports integration with third-party security controls such as SIEM, SOAR, and threat intelligence sources.


    Additional Capabilities

    • USB Device Control: Controls USB device usage to prevent unauthorized access.
    • Sandbox: Analyzes files in a controlled environment to identify potential threats.
    • Query Language: Allows querying the operating system for detailed information.

    VMware Carbon Black Cloud stands out for its ability to provide comprehensive visibility across endpoints, networks, and clouds, and its commitment to openness and accessibility, making it a leader in the Extended Detection and Response (XDR) market.

    VMware Carbon Black Cloud - User Interface and Experience



    User Interface Overview

    The user interface of VMware Carbon Black Cloud is designed to be intuitive and user-friendly, particularly for managing endpoint security.

    Console Overview

    The VMware Carbon Black Cloud console is web-based and hosted in various AWS datacenters around the globe. Users can log in via Single Sign-On (SSO), email and password, or two-factor authentication using tools like DUO Security or Google Authenticator.

    Dashboard

    The dashboard provides a clear overview of the security posture, including any events or issues. Users can easily filter data by policy or time frame, making it simple to monitor and manage the security environment.

    User Management

    Managing users is straightforward. To add a new user, you go to the “Settings” section, select “Users,” and click the “Add User” button. You then fill in the user’s details, including first name, last name, email address, phone number, and assign an appropriate role. Each user can only be assigned one role, and they receive a confirmation email to activate their account.

    Role Management

    Roles can be customized to provide granular role-based access for different administrative groups. You can create new roles by selecting “Roles” in the “Settings” section, giving the role a name, providing a description, and selecting the necessary permissions. Existing roles can also be edited to change the assigned permissions.

    Policy Management

    Policy management is a key aspect of the interface. Users can define policy groups that outline what actions should be taken when certain conditions are met, such as detecting malware or performing scans. Policies can be customized to include settings like blocking specific applications, terminating processes, or allowing certain applications to bypass Carbon Black protections. The interface also allows for testing policies without impacting business operations.

    Endpoint Groups

    Endpoint groups can be created to separate different workloads and assign them to specific policies. This is done by going to the “Endpoint” section and adding a new group, which helps in managing different sets of devices efficiently.

    Additional Features

    The console includes features like real-time endpoint query capability, audit and remediation tools, and the ability to view unfiltered data in the “Investigate” section. The Live Response feature allows for remote collection of sensor logs from Windows endpoints, which is useful for incident response.

    Ease of Use and User Experience

    The interface is generally easy to use, with clear and organized sections for different tasks. The web-based console makes it accessible from anywhere, and the ability to customize roles and policies ensures that administrators can manage their security environment effectively. The documentation and support resources, such as user guides and Dell support, are also readily available to help users if they encounter any issues.

    Conclusion

    Overall, the VMware Carbon Black Cloud interface is designed to be user-friendly and efficient, making it easier for administrators to manage endpoint security without unnecessary complexity.

    VMware Carbon Black Cloud - Key Features and Functionality



    VMware Carbon Black Cloud Overview

    VMware Carbon Black Cloud is a comprehensive cloud-native endpoint and workload protection platform that leverages advanced cybersecurity features, including AI-driven analytics, to protect against various threats. Here are the main features and how they work:



    Cloud-Native Endpoint Protection

    VMware Carbon Black Cloud uses a single lightweight agent and an easy-to-use console to consolidate multiple endpoint security capabilities. This simplifies the management of endpoint security, reducing the need for multiple agents and consoles.



    Behavioral Analytics and Threat Detection

    The platform analyzes more than 1 trillion security events per day to detect and stop emerging attacks. It uses behavioral analytics to identify attackers’ behavior patterns, enabling the detection of never-seen-before attacks. This proactive approach helps in staying ahead of emerging threats.



    Unfiltered Data Collection

    VMware Carbon Black Cloud continuously records all OS events without bias, collecting data on process creations, file and registry modifications, cross-process events, network connections, and binary metadata. This comprehensive data collection is crucial for thorough threat analysis.



    Streaming Analytics

    The platform performs comprehensive analysis of endpoint behavior over time, not just files, to detect and stop threats. This continuous monitoring helps in identifying threats that may not be detected through traditional file-based analysis.



    Application Allow Listing and Control

    For critical systems and servers, VMware Carbon Black Cloud offers application allow listing, which locks down these systems to prevent unwanted changes and ensures continuous compliance with regulatory mandates. This feature is particularly useful for high-security environments.



    Endpoint Detection and Response (EDR)

    The platform includes EDR capabilities that provide continuous visibility, even in offline and disconnected environments. This is achieved through threat hunting and incident response solutions that use threat intelligence and detections.



    Threat Hunting and Incident Response

    VMware Carbon Black Cloud offers advanced threat hunting capabilities, allowing security teams to proactively search for threats within their environment. Incident response features enable quick and effective actions to contain and mitigate threats.



    Integration and API Access

    The platform integrates with various other security tools, such as Google Security Operations, to ingest events and alerts, perform enrichment actions, and execute active actions like scheduling scans and quarantining hosts. API access is configured through the VMware Carbon Black Cloud console, allowing for customized integrations.



    AI and Machine Learning Integration

    While the primary sources do not explicitly detail the AI and machine learning algorithms used, the platform’s ability to analyze vast amounts of data and detect behavioral patterns suggests the use of advanced analytics and machine learning. For example, the integration with Vectra’s Cognito Detect, which uses AI, machine learning, and behavioral analytics to detect hidden cyber threats, further enhances the platform’s capabilities.



    Unified Security

    VMware Carbon Black Cloud simplifies the existing digital infrastructure by providing a unified platform for managing security across any app, any cloud, and any device. This unified approach reduces the complexity of managing multiple security tools and consoles.



    Extensible Platform

    The platform is designed to integrate with existing investments, allowing users to build custom extensions and scale as their organization grows. This flexibility ensures that the security solution can adapt to the evolving needs of the organization.



    Conclusion

    In summary, VMware Carbon Black Cloud offers a powerful set of features that leverage behavioral analytics, continuous data collection, and advanced threat detection to provide comprehensive endpoint and workload protection. Its integration capabilities and extensible design make it a versatile solution for modern security needs.

    VMware Carbon Black Cloud - Performance and Accuracy



    Performance

    VMware Carbon Black Cloud has demonstrated significant performance improvements, particularly when optimized for specific hardware architectures. For instance, when using 3rd Gen Intel Xeon Scalable processors with built-in AI accelerators on Amazon EC2 instances, VMware observed a performance boost of 20-35% in event processing time compared to previous generation processors. This enhancement led to a reduction in instance counts and consequently, up to a 35% cost savings. Additionally, the platform is known for its ability to speed up the process of getting end users back to productivity faster. According to a Forrester report, VMware Carbon Black Cloud’s prevention, detection, and remediation capabilities can deliver a 379% ROI by reducing the time and effort required for remediation, such as eliminating the need for hands-on analysis and reducing the number of laptops shipped for remediation.

    Accuracy

    In terms of accuracy, VMware Carbon Black Cloud integrates advanced security features such as real-time cloud security posture management (CSPM), entitlement visibility, Kubernetes security, and advanced detection and response capabilities. This comprehensive approach helps in identifying and reducing risk, preventing breaches, and responding to attacks quickly. The solution can detect and mitigate cloud risks with real-time misconfiguration detection and automated actions, ensuring high accuracy in threat detection and response.

    Limitations and Areas for Improvement

    Despite its strong performance and accuracy, there are several areas where VMware Carbon Black Cloud can be improved:

    Alert Management and Custom Rules

    Users have reported that the alert system needs improvement, particularly in managing alerts manually. Additionally, creating custom rules can be challenging and requires extensive knowledge of the tool and user interface. This can lead to inconsistencies in rule application across different users.

    Compatibility and Deployment

    The solution faces compatibility issues with certain operating systems, which can hinder the deployment of sensors. The deployment process itself is often complex and requires extensive fine-tuning, which can be time-consuming and impede productivity.

    Reporting and UI

    The reporting capabilities of the platform are an area of concern, with users finding it difficult to extract reports on ongoing scans. The user interface (UI) also needs improvement, particularly in terms of responsiveness and ease of use. For example, running queries can be slow, and the UI may not provide a smooth experience.

    Technical Support

    Users have reported challenges in getting the right technical support, with some issues taking more than two months to resolve. This slow response can significantly impact critical business functions.

    Endpoint and Cloud Security

    While the solution is strong in many areas, it lacks in certain aspects such as network detection and host-based intrusion detection. Additionally, the security for Linux and Mac operating systems is not as strong as for Windows. Container protection is also in its initial stages and requires further development. In summary, VMware Carbon Black Cloud offers strong performance and accuracy in security, particularly when optimized for the right hardware. However, it faces several challenges related to alert management, custom rule creation, compatibility, deployment, reporting, UI responsiveness, and technical support, which need to be addressed to enhance the overall user experience and effectiveness of the solution.

    VMware Carbon Black Cloud - Pricing and Plans



    Pricing Structure

    The pricing structure for VMware Carbon Black Cloud is structured around various plans and tiers, each with distinct features and pricing models.

    Custom Pricing

    VMware Carbon Black Cloud does not offer a one-size-fits-all pricing plan. Instead, it provides custom pricing based on the specific needs of the customer. This means that the cost will be determined after a consultation to assess the particular requirements of the organization.

    Specific Pricing Tiers

    While custom pricing is the norm, there are some predefined tiers and prices available through certain channels:

    Endpoint Standard

    For academic and commercial users, the Endpoint Standard plan is available with prices varying by data center location and operating system. For example:
    • For Linux systems in the Frankfurt Data Center, the price is £23.95 per endpoint per year.
    • For Mac systems in the UK Data Center, the price is £24.00 per endpoint per year.
    • For Windows systems in the Frankfurt Data Center, the price is £22.40 per endpoint per year.
    There is a minimum initial purchase requirement of 100 endpoints.

    Enterprise EDR

    The Enterprise EDR plan includes advanced threat hunting and response capabilities. Prices for this tier also vary by data center location and operating system. For instance:
    • For Linux systems in the Frankfurt Data Center, the price is £36.95 per endpoint per year.
    • Similar pricing structures apply to Mac and Windows systems, with the requirement that the number of Enterprise EDR licenses must equal the total number of Standard Licenses the customer already owns.


    Volume Tier Pricing

    For larger deployments, there are volume tier pricing options available. For example, through some resellers:
    • The price per Mac desktop/laptop/server can range from $44.00 for quantities less than 2,500 to $25.08 for quantities between 10,000 to 24,999 per year. This includes CB Collective Defense Cloud and standard maintenance & support.


    Features

    The features available in VMware Carbon Black Cloud include:
    • Endpoint and Workload Protection: Comprehensive security for endpoints and workloads across various operating systems.
    • Threat Detection and Response: Advanced capabilities to detect, contain, and respond to threats using telemetry and behavioral analysis.
    • XDR (Extended Detection and Response): Provides holistic visibility and context across multiple security layers, including network detections, lateral movement, and anomalous connections.
    • Enterprise Threat Hunting: Advanced threat hunting capabilities for workloads.


    Free Options

    VMware Carbon Black Cloud does not offer a free plan. However, some partners, like QMasters, can provide a free trial as part of their implementation and deployment services.

    VMware Carbon Black Cloud - Integration and Compatibility



    VMware Carbon Black Cloud Integrations

    VMware Carbon Black Cloud integrates with various security and cloud management tools to enhance its capabilities and provide comprehensive security solutions. Here are some key integration points and compatibility aspects:

    Integration with Microsoft Sentinel

    VMware Carbon Black Cloud can be integrated with Microsoft Sentinel using the VMware Carbon Black Cloud connector. This connector, which utilizes Azure Functions, allows for the ingestion of Carbon Black data into Microsoft Sentinel. This integration provides visibility into audit, notification, and event logs, enabling the creation of custom alerts and improving monitoring and investigation capabilities. To set this up, you need Microsoft.Web/sites permissions, VMware Carbon Black API keys, and specific AWS S3 credentials if using Amazon S3 for data storage.

    Integration with Google Security Operations

    The VMware Carbon Black Cloud integration with Google Security Operations (Google SecOps) enables the ingestion of events and alerts from Carbon Black Cloud. This integration helps in creating alerts, performing enrichment actions, and executing active actions such as scheduling scans and quarantining hosts. The setup involves configuring access levels in the VMware Carbon Black Cloud console to grant necessary permissions for alerts, device management, and search events.

    Cloud Security and Configuration Management

    VMware Carbon Black Cloud is part of a broader suite that includes cloud security posture management (CSPM) and cloud configuration security. This solution integrates with tools like VMware Aria Automation for Secure Clouds, which helps in managing cloud configurations, identifying misconfigurations, and enforcing compliance and industry best practices. It provides real-time cloud inventory, threat detection, and response capabilities, making it easier to secure cloud workloads across multiple cloud environments.

    Endpoint Compatibility

    The VMware Carbon Black Cloud Endpoint sensor has specific system requirements and is compatible with a variety of operating systems, including Amazon Linux, CentOS, Red Hat Enterprise Linux, Oracle Linux, OpenSUSE, SUSE, and Ubuntu. Each version of these operating systems has specific requirements for different Carbon Black Cloud products such as Audit and Remediation, Endpoint Standard, and Enterprise EDR.

    Deployment and Management

    VMware Carbon Black Cloud is a cloud-native endpoint protection platform that can be deployed across a large number of devices. For example, VMware IT successfully deployed Carbon Black Cloud across approximately 31,000 devices, integrating it into their security operations framework. The platform uses a single lightweight agent and an easy-to-use console, making deployment and management relatively straightforward.

    Conclusion

    In summary, VMware Carbon Black Cloud integrates seamlessly with various security tools and cloud platforms, enhancing its ability to provide comprehensive security solutions across different environments and devices. Its compatibility with multiple operating systems and cloud services makes it a versatile tool for managing and securing cloud workloads and endpoints.

    VMware Carbon Black Cloud - Customer Support and Resources



    VMware Carbon Black Cloud Support Options



    Support Channels

    • Technical Support Contact Options: Users can reach out to VMware Carbon Black Technical Support through various channels, including email (support@carbonblack.com), phone (877.248.9098), and fax (617.393.7499).
    • Dell ProSupport for Software: For customers who have purchased VMware Carbon Black Cloud through Dell, support is provided by Dell ProSupport for Software. This includes online technical support requests through TechDirect and support phone numbers.


    Community Resources

    • VMware Carbon Black User Exchange: This community platform allows users to ask and answer questions, vote on product ideas, download the latest user documentation, and participate in discussions with other users, employees, and partners. Access requires a login account, which can be obtained through Technical Support.
    • Developer Network: The Carbon Black Developer Relations team provides assistance through the CB Developer Network, where users can interact with other developers and get help with API-related questions. However, the team does not write API scripts for customer use.


    Documentation and Guides

    • User Guides and Documentation: Extensive documentation is available, including user guides for VMware Carbon Black EDR, Cloud Endpoint, and other modules. These guides cover topics such as getting started, managing user accounts, configuring two-factor authentication, and using various features like Live Response and Host-Based Firewall.
    • API Documentation: Detailed API documentation is provided for different Carbon Black products, including Endpoint Standard, Enterprise EDR, and EDR. This documentation is essential for developers integrating Carbon Black with other tools and applications.


    Additional Resources

    • Training Resources: Users can access training resources through the VMware Carbon Black User Exchange, which helps in learning how to use the products effectively.
    • Support Site: The VMware Carbon Black Support Site offers additional resources, including FAQs, troubleshooting guides, and knowledge base articles.
    • Dell Security Community Forum: For customers who purchased through Dell, the Dell Security Community Forum is another resource where users can engage with others and find additional support and insights.

    By leveraging these support channels, community resources, and extensive documentation, users of VMware Carbon Black Cloud can ensure they have the necessary tools and assistance to manage their security needs efficiently.

    VMware Carbon Black Cloud - Pros and Cons



    Advantages of VMware Carbon Black Cloud

    VMware Carbon Black Cloud offers several significant advantages that make it a strong contender in the security tools and AI-driven product category:

    Advanced Threat Detection
    The platform boasts advanced threat detection capabilities, including the ability to analyze attacker behavior patterns over time to detect and stop never-before-seen attacks, such as malware, fileless, and living-off-the-land (LOTL) attacks.

    Comprehensive Cloud Security
    It provides real-time cloud security posture management (CSPM), entitlement visibility, Kubernetes security, and advanced detection and response capabilities for workloads. This integrated approach helps in identifying and reducing risk, preventing breaches, and responding to attacks quickly.

    User-Friendly Interface
    The interface is highly praised for its clarity and ease of use. It offers a clear overview of assets, workloads, and vulnerabilities through various widgets and tabs, making it easy to manage and protect thousands of endpoints.

    Automation and Integration
    VMware Carbon Black Cloud integrates well with other security tools, such as Vectra AI, to automate the detection of hidden cyber threats and unify network and endpoint context. This integration helps security teams to quickly verify and isolate advanced threats.

    Real-Time Monitoring and Remediation
    The platform supports real-time audit and remediation, allowing managers to monitor the health of active systems and harden security for workloads as necessary. It also provides automated actions based on predefined criteria to mitigate cloud risk.

    Support and Resources
    VMware is renowned for providing excellent technical support, and the platform includes helpful resources like the “Hands on Lab” and interactive simulations to assist in the setup process.

    Disadvantages of VMware Carbon Black Cloud

    While VMware Carbon Black Cloud has many strengths, there are some notable drawbacks:

    Vague Pricing Model
    One of the main criticisms is the lack of clear pricing information. The pricing model is vague, making it difficult for organizations to determine if the solution fits within their budget.

    Complex Setup Process
    The setup process for VMware Carbon Black Cloud is quite involved and may be challenging for small organizations without a dedicated network security professional. Although the online “Lab” and interactive videos help, the process can still be daunting.

    Initial Configuration Challenges
    The extensive configuration options, while beneficial for large-scale deployments, can make the initial setup more complicated. This complexity may require significant time and expertise to configure correctly.

    Room for Improvement in AI-Based Threat Detection
    Some users have noted that the AI-based threat detection could be improved in terms of accuracy, and there is a need to reduce false positives. By considering these points, organizations can make a more informed decision about whether VMware Carbon Black Cloud aligns with their security needs and resources.

    VMware Carbon Black Cloud - Comparison with Competitors



    When Comparing VMware Carbon Black Cloud with Other AI-Driven Security Tools



    Unique Features of VMware Carbon Black Cloud

    • Comprehensive Cloud Security: VMware Carbon Black Cloud integrates real-time cloud security posture management (CSPM), entitlement visibility, Kubernetes security, and advanced detection and response capabilities. It provides deep visibility into cloud workloads, including Amazon Elastic Compute Cloud (EC2) instances, and manages ephemeral instances effectively.
    • NGAV and EDR: The platform combines next-generation anti-virus (NGAV) and endpoint detection and response (EDR) capabilities, enabling the prevention of known and unknown attacks, including malware, ransomware, and living-off-the-land attacks. It also offers advanced threat hunting and vulnerability management within a single console.
    • Customizable Prevention Policies: VMware Carbon Black Cloud allows for out-of-the-box customizable prevention policies, threat detection, and response. It also provides near real-time public cloud inventory and cloud posture detection, along with workload behavioral monitoring and cloud-delivered threat intelligence.
    • Flexible Deployment: The solution supports flexible deployment options aligned with cloud-native and DevOps standards, making it easy to enable security for cloud workloads through tools like Chef, Puppet, and Ansible.


    Competitors and Alternatives



    SentinelOne

    • Advanced Threat Hunting: SentinelOne is known for its fully autonomous cybersecurity powered by AI, focusing on advanced threat hunting and incident response capabilities. It offers a more streamlined approach to endpoint security but lacks the comprehensive cloud security features of VMware Carbon Black Cloud.
    • Pricing: Starts at $69.99 per endpoint.


    CrowdStrike

    • Endpoint Behavior Monitoring: CrowdStrike is renowned for its cloud-native endpoint protection platform, which excels in monitoring user endpoint behavior. While it provides strong endpoint security, it may not offer the same level of cloud security posture management as VMware Carbon Black Cloud.
    • Pricing: Starts at $59.99 per device.


    Vectra AI

    • Hybrid Attack Detection: Vectra AI specializes in revealing and prioritizing potential attacks using network metadata. It is strong in hybrid attack detection and response but may not match the breadth of cloud security features provided by VMware Carbon Black Cloud.
    • Pricing: Available upon request.


    Darktrace

    • Novel Threat Neutralization: Darktrace is known for its autonomous response technology that interrupts cyber-attacks in real-time, particularly effective against novel threats. However, it does not offer the same level of cloud configuration security and compliance as VMware Carbon Black Cloud.
    • Pricing: Available upon request.


    Balbix

    • Cyber Risk Quantification: Balbix stands out for its ability to quantify cyber risk using AI and predictive analytics, providing a unified cyber risk posture view. While it is excellent for risk management, it does not offer the same level of real-time cloud security and threat prevention as VMware Carbon Black Cloud.
    • Features: Includes automatic asset discovery, vulnerability identification, and breach risk modeling, but it is more focused on overall cyber risk rather than specific cloud workload security.


    Key Differences

    • Cloud Security Focus: VMware Carbon Black Cloud has a strong focus on cloud security posture management, Kubernetes security, and cloud workload protection, which sets it apart from competitors that may have a broader or different focus.
    • Integration and Deployment: The flexibility in deployment options and integration with DevOps tools makes VMware Carbon Black Cloud appealing for organizations with cloud-native environments.
    • Comprehensive Capabilities: While competitors like SentinelOne and CrowdStrike excel in endpoint security, VMware Carbon Black Cloud offers a more comprehensive suite of features for cloud security, including CSPM, entitlement visibility, and advanced threat detection and response.


    Conclusion

    In summary, VMware Carbon Black Cloud is a powerful tool for organizations needing robust cloud security, combining NGAV, EDR, and CSPM with advanced threat detection and response capabilities. While alternatives like SentinelOne, CrowdStrike, and Vectra AI offer strong endpoint and network security, they may not match the comprehensive cloud security features of VMware Carbon Black Cloud.

    VMware Carbon Black Cloud - Frequently Asked Questions

    Here are some frequently asked questions about VMware Carbon Black Cloud, along with detailed responses:

    What is VMware Carbon Black Cloud?

    VMware Carbon Black Cloud is a Software as a Service (SaaS) solution that provides next-generation anti-virus (NGAV), endpoint detection and response (EDR), advanced threat hunting, and vulnerability management. It integrates multiple security modules into a single console using a single sensor, making it easier to manage endpoints.



    What are the different versions of VMware Carbon Black Cloud?

    VMware Carbon Black Cloud comes in several versions:

    • Prevention: Includes anti-virus and malware protection but lacks EDR, alerts, quarantine, and other advanced features.
    • Standard: Adds EDR, alerts, quarantine, remote console, and other features not available in the Prevention version.
    • Advanced: Includes all features from the Standard version and adds query operating system for information.
    • Enterprise: This is the most comprehensive version, including third-party threat intelligence, custom alerting, and API integration.


    Can I upgrade or downgrade between different versions of VMware Carbon Black Cloud?

    You can upgrade from VMware Carbon Black Cloud Prevention to the Standard version, but you cannot downgrade back to Prevention. Additionally, more add-on SKUs cannot be used with the Prevention version. Other modules like Audit & Remediation and Enterprise EDR can be purchased separately and added to existing environments, except for the Prevention version.



    What advanced features does VMware Carbon Black Cloud offer?

    VMware Carbon Black Cloud offers several advanced features, including:

    • Endpoint Detection and Response (EDR): Allows for detailed investigation and response to security incidents.
    • Threat Hunting: Enables security teams to detect and respond to advanced threats.
    • Vulnerability Management: Helps in identifying and prioritizing vulnerabilities.
    • Sandbox: Provides a safe environment to analyze suspicious files.
    • USB Device Control: Allows administrators to control and manage USB devices connected to endpoints.


    How does VMware Carbon Black Cloud protect cloud workloads?

    VMware Carbon Black Workload, a part of the Carbon Black Cloud, is specifically designed to protect cloud workloads. It combines NGAV and EDR with deep visibility and workload hardening to detect, prevent, and respond to threats in cloud environments. It offers features like near real-time public cloud inventory, cloud posture detection, and the ability to block known and unknown attacks, including malware and ransomware.



    What kind of visibility and control does VMware Carbon Black Cloud provide for container security?

    VMware Carbon Black Container provides visibility into all containers running in production, ensuring they have been scanned to enforce security policies. It includes features such as container image scanning, security posture dashboard, prioritized risk assessment, and workload anomaly detection. It supports various Kubernetes environments, including open-source, PKS/Tanzu, GKE, OpenShift, and AKS.



    How is pricing structured for VMware Carbon Black Cloud?

    The pricing for VMware Carbon Black Cloud varies based on the commitment period and the specific product version. For example, the Cloud Endpoint Standard can cost around $36 per endpoint per year with a 36-month commitment, while a 12-month commitment can cost around $90 per endpoint per year.



    What are the prerequisites for installing VMware Carbon Black Container?

    Before installing VMware Carbon Black Container, you need to meet several prerequisites:

    • Have a Kubernetes Security DevOps or Super Admin role assigned on the Carbon Black Cloud console.
    • Have administrator privileges on your Kubernetes clusters.
    • Ensure Kubernetes clusters have an admission control plugin with ValidatingAdmissionWebhook enabled.


    Can I integrate VMware Carbon Black Cloud with other security tools and systems?

    Yes, VMware Carbon Black Cloud supports integration with various tools and systems. It includes API integration, allowing you to integrate with other security solutions and automate workflows. Additionally, it supports third-party threat intelligence and can be integrated with different cloud environments and container platforms.



    How does VMware Carbon Black Cloud handle incident data retention?

    VMware Carbon Black Cloud retains incident data for 180 days across all versions (Prevention, Standard, Advanced, and Enterprise). However, full data retention varies, with the Prevention version having no full data retention, while the other versions retain data for 30 days.



    What kind of support does VMware Carbon Black Cloud offer?

    VMware Carbon Black Cloud offers various support options, including product support for Windows systems, and the ability to generate technical support requests online through TechDirect. Users can also join the Dell Security Community Forum for additional insights and resources.

    VMware Carbon Black Cloud - Conclusion and Recommendation



    Final Assessment of VMware Carbon Black Cloud

    VMware Carbon Black Cloud is a comprehensive security solution that stands out in the AI-driven security tools category, particularly for its advanced prevention, detection, and response capabilities.

    Key Benefits



    Advanced Threat Protection

    VMware Carbon Black Cloud combines next-generation anti-virus (NGAV), endpoint detection and response (EDR), and advanced threat hunting to protect against malware, ransomware, and fileless attacks. It also includes features like exploit prevention, machine learning, and file reputation to ensure effective protection.



    Deep Visibility and Control

    The platform provides full visibility into cloud workloads, including Amazon Elastic Compute Cloud (EC2) instances, and offers rich metadata and management functions. This enhances operational efficiency and simplifies account management.



    Compliance and Best Practices

    VMware Carbon Black Cloud helps organizations enforce compliance with industry standards such as CIS benchmarks and aligns with the NIST Cybersecurity Framework (CSF) controls. It also provides automated compliance reporting and prioritization of vulnerabilities and misconfigurations.



    Streamlined Operations

    The platform consolidates multiple security capabilities into a single cloud-based console using one endpoint agent, reducing multi-vendor management complexity and capital expenditures. This allows for the seamless addition of new security services without compromising endpoint performance.



    Innovative Analytics

    VMware Carbon Black Cloud leverages streaming analytics and event-stream processing technology to model threat behavior and discover new attack patterns. This enables advanced automatic prevention capabilities against emerging and fileless attacks.



    Who Would Benefit Most



    Large and Medium-Sized Enterprises

    Organizations with 1,000 to 10,000 employees would significantly benefit from VMware Carbon Black Cloud. These enterprises often have complex IT environments and need comprehensive security solutions that can scale and adapt to their needs.



    Cloud-Heavy Environments

    Companies heavily invested in cloud infrastructure, particularly those using Amazon EC2 instances, can gain deep visibility and control over their cloud workloads. This is crucial for maintaining security in highly dynamic cloud environments.



    Security-Conscious Organizations

    Any organization prioritizing cybersecurity and looking to enhance their security maturity would find VMware Carbon Black Cloud valuable. It aligns well with industry best practices and compliance standards, making it a strong choice for organizations seeking to improve their cybersecurity posture.



    Overall Recommendation

    VMware Carbon Black Cloud is highly recommended for organizations seeking a comprehensive and proactive security solution. Its ability to provide advanced threat protection, deep visibility, and streamlined operations makes it an excellent choice for enterprises looking to enhance their security capabilities. The platform’s alignment with industry standards and its innovative analytics engine further solidify its position as a leader in the security tools AI-driven product category.

    In summary, VMware Carbon Black Cloud offers a powerful and integrated security solution that can significantly enhance an organization’s ability to detect, prevent, and respond to threats, making it an invaluable asset for any security-conscious organization.

    Scroll to Top