Reflektive - Detailed Review
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Reflektive - Product Overview
Reflektive Overview
Reflektive is a performance management software that plays a crucial role in enhancing employee engagement, performance, and collaboration within organizations.Primary Function
Reflektive’s primary function is to streamline and improve performance management processes. It helps organizations set goals, gather feedback, and facilitate continuous employee development. The platform integrates real-time feedback, goal management, check-ins, and performance reviews to support people development and growth.Target Audience
The target audience for Reflektive includes HR professionals, managers, and employees within various organizations. It is particularly useful for companies looking to improve the relationship between managers and their teams, and for those aiming to foster a culture of continuous feedback and growth.Key Features
Reflektive offers a range of key features that make it a comprehensive people management platform:Real-time Feedback
Allows for instant feedback between managers and employees, enabling timely course corrections and recognition of achievements.Goal Setting
Managers can set clear, customizable goals for their team members and track progress in real-time, ensuring alignment and focus.Performance Reviews
Facilitates 360-degree feedback, performance evaluations, and development planning, all within one integrated platform.Employee Pulse Surveys
Distributes short, customizable surveys to measure various factors of employee engagement, including job satisfaction and work environment.Peer Recognition
Enables users to send and receive recognition in the form of digital badges, awards, or messages, displayed in real-time on a live activity feed.Reporting & Dashboards
Provides analytics tools and centralized dashboards for visualizing and reporting survey results and performance metrics.Mobility
The platform is accessible from mobile devices, making it convenient for users on the go.Customization
Allows administrators to customize the platform to accommodate their unique processes, including creating custom objects, fields, and views.Conclusion
Overall, Reflektive is a powerful tool for organizations seeking to improve communication, feedback, and performance management practices, ultimately driving employee engagement and organizational success. Reflektive - User Interface and Experience
Reflektive Overview
Reflektive, a performance management platform, is known for its user-friendly and intuitive interface, which significantly contributes to its ease of use and positive user experience.
User Interface
The user interface of Reflektive is described as clean and uncluttered, making it easy for users to find and use the various features without feeling overwhelmed. The platform includes a centralized dashboard that allows users to interact with key functions such as performance reviews, goal management, and real-time feedback in a straightforward manner.
Ease of Use
Users have consistently praised Reflektive for its ease of use. The platform can be set up and used with little training, which is a significant advantage for both administrators and end-users. The intuitive design ensures that users can quickly adapt to the system and start utilizing its features effectively.
User Experience
The overall user experience is highly positive, with many users appreciating the platform’s simplicity and functionality. Features such as real-time feedback, peer recognition, and goal management are particularly well-received. The ability to highlight coworkers’ strengths in a structured way and the ease of sharing appreciation through digital badges and messages enhance the user experience.
Customization and Accessibility
Reflektive allows for significant customization, enabling administrators to tailor the platform to their organization’s unique processes. This includes creating custom objects, fields, rules, calculations, and views. The platform is also accessible from mobile devices, ensuring users can interact with it on the go.
Feedback and Recognition
The real-time feedback and recognition features are highly praised. Users can communicate through a built-in customizable web portal, and the platform supports both public and private recognition posts. This fosters a culture of transparent feedback and appreciation within the organization.
Conclusion
In summary, Reflektive’s user interface is streamlined, easy to use, and highly customizable, making it an engaging and effective tool for performance management and employee engagement.
Reflektive - Key Features and Functionality
Reflektive Overview
Reflektive is a performance management platform that focuses on enhancing employee productivity, engagement, and satisfaction, but it does not fall into the category of AI-driven shopping tools. Here are the main features and functionalities of Reflektive, which are more relevant to human resources and performance management:Performance Reviews
Reflektive provides a platform for conducting regular performance reviews. Managers can set goals, provide feedback, and recognize employees, while employees can track their own performance and development. This feature helps in aligning individual goals with company objectives and ensures continuous improvement.360-Degree Feedback
The platform allows employees to gather feedback from peers, managers, and other stakeholders through a 360-degree feedback tool. This holistic view helps individuals identify areas for improvement and gain a comprehensive understanding of their performance.Goal Setting and Alignment
Reflektive enables organizations to set strategic goals and align individual goals with company objectives. This ensures that employees are working collectively to achieve common business goals, enhancing overall productivity.Continuous Feedback
The platform offers real-time feedback features, allowing managers and employees to provide ongoing feedback and recognition. This fosters a culture of continuous improvement and open communication within the organization.Employee Engagement Surveys
Reflektive includes tools for conducting employee engagement surveys to measure employee satisfaction, identify areas of improvement, and drive engagement initiatives. These surveys help in creating a positive work environment and retaining top talent.Analytics and Reporting
The platform provides analytics and reporting capabilities to track key performance metrics, monitor employee engagement levels, and identify trends within the organization. This data-driven approach helps organizations make informed decisions and drive performance improvements.Peer Recognition
Reflektive allows users to send and receive recognition in the form of digital badges, awards, or messages to colleagues, employees, and managers. This recognition is displayed in real-time on a live activity feed, promoting a culture of appreciation and motivation.Social Feedback Portal
The platform includes a customizable web portal for team members and managers to communicate. Users can ask questions, share frustrations, and make suggestions with varying degrees of anonymity, enhancing communication and feedback within the team.Customization and Integration
Reflektive offers customization options, including the ability to create custom objects, fields, rules, and views. It also supports integration with other software applications through APIs, ensuring that the platform can be adapted to fit the unique processes and systems of different organizations.AI Integration
While Reflektive does not specifically integrate AI in the way shopping tools might, it does utilize data analytics and reporting to provide insights that can inform decision-making and improve performance management processes. However, there is no explicit mention of AI-driven features within the Reflektive platform itself. Reflektive - Performance and Accuracy
Performance
Reflektive is highly regarded for its ability to streamline and simplify performance management processes. Here are some highlights:Continuous Performance Management
Reflektive facilitates frequent and better feedback, which has led to nearly doubled productivity for its users. It encourages regular, productive conversations, including structured 1:1 meetings, goal setting, and performance reviews focused on growth and development.Goal Alignment
The platform helps drive individual, team, and company-wide goal alignment, optimizing business execution across the organization. This alignment is crucial for employee engagement and retention.Feedback and Engagement
Employees who receive helpful feedback through Reflektive are more likely to recommend their company as a great place to work. The platform’s user-friendly design and reminders for feedback and goal setting enhance employee engagement significantly.Accuracy
Reflektive’s Calibration tool is a significant component in ensuring accuracy and fairness in performance and talent ratings:Data Integrity
Reflektive Calibration automates the process of gathering employee data from performance reviews, check-ins, and feedback, reducing the administrative burden and minimizing errors. This ensures all people data is in one place, maintaining data integrity and avoiding out-of-date spreadsheets and data clashes.Rating Consistency
The tool ensures rating consistency across managers, departments, and locations, addressing biases and improving the quality of talent decision-making. Real-time insights feed into high-stakes conversations, enhancing the accuracy of these decisions.Productive Sessions
Reflektive’s Calibration module reduces the administrative overhead associated with session planning and facilitation, allowing HR Business Partners (HRBPs) and managers to focus on more critical tasks.Limitations and Areas for Improvement
While Reflektive offers a comprehensive performance management solution, there are a few areas where it could improve:Integration Limitations
Reflektive may fall short in integrating with other software, such as Workday or Gmail, which could be essential for some organizations. This limitation might necessitate considering other solutions that offer better integration capabilities.Pricing Transparency
Reflektive does not provide transparent pricing on its website, which can be seen as both a positive and negative aspect. While it allows for customized pricing discussions with the sales team, it can also be perceived as unprofessional and may lead to purchasing unnecessary features.Specific Use Cases
For organizations that only need to measure employee performance without the full suite of HR and administrative operations, other tools like Upraise might be more suitable. Reflektive is a more complex solution that includes a wide range of HR functions, which may not be necessary for all businesses. In summary, Reflektive excels in performance management by providing continuous feedback, goal alignment, and accurate talent calibration. However, it has some limitations, particularly in terms of integration capabilities and pricing transparency, which potential users should consider when evaluating the platform. Reflektive - Pricing and Plans
Pricing Plans
Reflektive has two main pricing plans:Perform Plan
- Cost: $6 per employee per month.
- Features:
- 360, Manager, and Self Performance Reviews
- Performance Check-Ins
- Real-Time Feedback
- Engagement Polls
- 1:1 Coaching
- Peer Recognition
- Analytics
Align Plan
- Cost: $9 per employee per month.
- Features:
- All features from the Perform plan
- Goal Management
- Goal Integration with Reviews and Check-Ins
- Objectives and Key Results (OKR) Format
- Goal Analytics
Additional Information
- Free Trial: Reflektive does offer a free trial, allowing potential users to explore its features before committing to a plan.
- No Free Plan: There is no lifetime free plan available for Reflektive users.
- Integration and Support: Reflektive integrates with various HR systems such as Gmail, Slack, Workday, ADP, and more. It also provides support through email, phone, live support, and tickets.
No API Availability
Reflektive does not offer an API for integration purposes.
By choosing between the Perform and Align plans, businesses can select the features that best align with their performance management and employee engagement needs.
Reflektive - Integration and Compatibility
Reflektive Overview
Reflektive, a comprehensive People Management Suite, integrates seamlessly with a variety of tools and platforms to enhance employee engagement, performance, and productivity. Here’s a breakdown of its integration capabilities and compatibility:
Email and Collaboration Tools
Reflektive integrates smoothly with popular email and collaboration platforms such as Gmail, Microsoft Outlook, and Microsoft Teams. These integrations allow employees to provide feedback, recognize peers, and view goals without leaving their favorite apps. For instance, the Reflektive plug-in in Outlook 365 enables real-time feedback and recognition directly within email messages.
HRIS Integrations
Reflektive also integrates with Human Resource Information Systems (HRIS) to streamline data management. This integration helps reduce data entry time and ensures that employee information is up-to-date, facilitating seamless performance management.
Slack Integration
In addition to email clients, Reflektive integrates with Slack, a popular communication platform. This integration prompts employees to give recognition and feedback through gentle nudges, such as when they mention a colleague and type keywords like “thanks” or “great job.” This helps build a culture of appreciation and recognition within the company.
Single Sign-on (SSO)
To enhance user convenience and security, Reflektive supports single sign-on (SSO) integrations. This feature allows employees to access Reflektive without needing to remember multiple passwords, making it easier for them to focus on their work.
Mobile and Desktop Compatibility
Reflektive is designed to work across various devices, including desktops, laptops, and mobile devices. This ensures that employees can access and use Reflektive’s features from anywhere, whether they are working remotely or in the office.
Performance Management and Analytics
The platform integrates with various tools to provide comprehensive performance insights and analytics. This includes pre-built dashboards and the ability to customize analytics to meet specific company requirements. These integrations help in tracking performance, engagement, and retention metrics effectively.
Conclusion
In summary, Reflektive’s integrations with email clients, HRIS systems, Slack, and its support for SSO make it a versatile and user-friendly tool that can be easily incorporated into existing workflows. This compatibility ensures that employees can stay connected, aligned, and productive across different platforms and devices.
Reflektive - Customer Support and Resources
Reflektive Overview
Reflektive, a continuous performance management platform, does not fall into the category of AI-driven shopping tools, but it does offer comprehensive customer support and additional resources that can be highly beneficial for its users. Here’s a detailed look at what Reflektive provides:
Customer Support Options
Reflektive offers several support options to ensure its customers receive the help they need:
- Technical Support: Reflektive provides different support packages and plans to meet the unique needs of its customers. This includes technical assistance to resolve any issues that may arise.
- Customer Success Team: The customer success team works closely with clients to design, implement, and support the adoption of Reflektive. They help in achieving business goals, managing change, and driving user adoption.
Additional Resources
Reflektive provides a range of resources to help its customers get the most out of the platform:
- Program Design: Reflektive’s customer success team helps in designing a strategic performance management program that aligns with the organization’s goals. This includes change management strategies to ensure smooth adoption.
- Implementation and Rollout: Reflektive takes a consultative approach to onboarding, working with customers to implement the platform based on their specific needs and best practices derived from other successful implementations.
- User Adoption: Reflektive helps drive user adoption through campaigns, awareness programs, and training sessions. They also provide ready-to-use assets and resources for key performance management initiatives throughout the year.
- Manager and Employee Enablement: Reflektive offers resources and support for enabling both managers and employees, including new hires, to use the platform effectively.
- Best Practices and Professional Services: Reflektive shares best practices derived from industry experts and successful customers. They also offer custom training content and delivery, as well as managed services to improve efficiency in performance management programs.
Training Options
Reflektive provides various training options to ensure users are well-equipped to use the platform:
- In Person Training: Reflektive offers in-person training sessions.
- Webinars: They also conduct webinars to educate users about the platform’s features and best practices.
These resources and support options are designed to help organizations effectively implement and utilize Reflektive to enhance their performance management processes.
Reflektive - Pros and Cons
Advantages
Improved Team Performance
Reflektive helps enhance team performance by facilitating continuous feedback, setting and tracking goals, and conducting regular check-ins and 1:1 meetings.
Real-Time Feedback
The platform enables immediate feedback, which is crucial for fostering a culture of continuous improvement and employee engagement. This feature allows managers and employees to provide and receive feedback through integrated tools like Outlook, Slack, and Gmail.
User-Friendly Interface
Reflektive is generally praised for its intuitive and easy-to-use interface. It allows users to access performance management tools anywhere, anytime, and integrates well with existing HRIS tools like Workday and BambooHR.
Comprehensive Performance Management
The platform offers a range of features including goal management, performance analytics, 360-degree reviews, and employee engagement surveys. These tools help in creating a holistic view of employee performance and engagement.
Recognition and Engagement
Reflektive includes a recognition wall for public praise, which motivates employees and fosters a positive work culture. It also provides tools for measuring employee engagement through surveys and sentiment analysis.
Analytics and Reporting
The platform offers pre-built and customizable dashboards to visualize important people metrics, helping organizations make informed decisions about employee development and retention.
Disadvantages
High Cost
Reflektive is a significant financial investment, with pricing starting at $7,500 per month. This can be a barrier for smaller businesses or those with limited budgets.
Configuration Requirements
The platform requires a lot of setup and configuration, which can be time-consuming and may need extensive support from customer success representatives.
Limited Customization
While Reflektive offers various ways to create performance reviews, it does not allow teams to design their own methods of measuring performance, which can be restrictive for some organizations.
Post-Acquisition Concerns
Since its acquisition in January 2021, there have been concerns about the future direction of Reflektive and a perceived scaling back of innovation and product investment.
Integration Issues
Some users have reported issues with integrations, particularly with Gmail, and occasional bugs in the Outlook app. There are also complaints about the lack of seamless integration with other software tools like Workday.
Customer Support
Some reviews indicate that the customer support for Reflektive can be inadequate, with users describing it as “atrocious” and noting that admin features are less than basic.
These points provide a balanced view of what Reflektive can offer and where it may fall short, helping you make an informed decision about whether it is the right tool for your organization.
Reflektive - Comparison with Competitors
To Compare Reflektive with Similar Products
To compare Reflektive with similar products in the context of AI-driven shopping tools, it’s important to clarify that Reflektive is not a shopping tool but a platform focused on employee engagement, performance management, and talent development. Here’s how it stands in its actual category and why it doesn’t fit into the shopping tools category:Reflektive’s Actual Category
Reflektive is a platform that specializes in human resources and employee management. It offers tools for engagement surveys, performance management, and talent development. Here are some of its key features and competitors:Key Features
Reflektive includes tools for continuous performance management, real-time feedback, and employee engagement surveys.Competitors
Reflektive’s top competitors include Lattice, Peakon, and Soar. Each of these platforms offers similar HR-focused tools:- Lattice: Specializes in performance and engagement software, providing tools for performance management, employee engagement, and people analytics.
- Peakon: Focuses on empowering organizations to make data-driven people decisions, offering tools for employee engagement, retention, and performance.
- Soar: Concentrates on strengths-based leadership development and AI-enhanced workplace solutions within professional coaching and business training.
Why Reflektive Doesn’t Fit into Shopping Tools
Reflektive does not belong in the category of AI-driven shopping tools. Instead, it is a human resources platform aimed at improving employee engagement and performance.AI-Driven Shopping Tools for Comparison
If you are looking for AI-driven shopping tools, here are some examples of what is available in the market:- ThredUp: Offers AI-powered shopping features such as improved search using natural language, image search to find matching or similar items, and a style chatbot to create personalized outfits.
- Mastercard’s Shopping Muse: Uses generative AI to translate colloquial language into product recommendations based on demographic profiles, intent, and purchase history. It also uses image recognition technology to find relevant products.
- Google’s AI-Powered Shopping Features: Includes Google Lens for in-store product price comparisons and Google Maps for local product inventory searches, enhancing the shopping experience with real-time price and availability insights.
Reflektive - Frequently Asked Questions
Frequently Asked Questions about Reflektive
What is Reflektive and what does it do?
Reflektive is a performance management software that helps organizations streamline their performance review processes, set goals, gather feedback, and enable continuous employee development. It offers features such as goal management, real-time feedback, performance analytics, and 360-degree reviews to enhance employee engagement, facilitate effective performance conversations, and drive organizational success.How much does Reflektive cost?
Reflektive offers two main pricing plans:- Perform: $6 per employee per month, which includes features like 360, manager and self-performance reviews, performance check-ins, real-time feedback, engagement polls, 1:1 coaching, peer recognition, and analytics.
- Align: $9 per employee per month, which includes all the features from the Perform plan plus goal management, goal integration with reviews and check-ins, Objectives and Key Results (OKR) format, and goal analytics.
What are the key features of Reflektive?
Reflektive includes several key features:- Real-Time Feedback: Allows for immediate feedback between employees and managers.
- Goal Management: Enables setting and tracking professional and personal goals with customizable due dates and milestones.
- Performance Reviews: Facilitates 360-degree reviews, manager reviews, and self-performance reviews.
- 1:1 Meetings: Provides structured discussion topics for productive conversations between employees and managers.
- Engagement Surveys: Distributes customizable culture-focused surveys to measure employee engagement.
- Analytics and Reporting: Offers tools to visualize and report survey results and performance metrics in real time.
- Recognition and Rewards: Allows for peer recognition through digital badges, awards, or messages.
- Mobile Accessibility: Accessible from mobile devices for users on the go.
How does Reflektive integrate with other systems?
Reflektive integrates with various applications and systems, including:- Gmail
- Slack
- Workday
- ADP
- Namely
- BambooHR
- OAuth
- Okta
- OneLogin
What is the purpose of the 1:1 Meetings tool in Reflektive?
The 1:1 Meetings tool in Reflektive facilitates impactful and productive conversations between employees and their managers. It increases visibility into discussion topics, provides structure to recurring conversations, and allows employees and managers to prepare ahead of schedule. The tool also integrates with tools like Slack, Microsoft Teams, and email to add discussion topics from various sources.How does Reflektive support employee recognition?
Reflektive has a feature for peer recognition that allows users to send and receive recognition in the form of digital badges, awards, or messages. This recognition is displayed in real time on a live activity feed within the platform, promoting a culture of appreciation and feedback.Can Reflektive be customized to fit specific organizational needs?
Yes, Reflektive offers customization options. Administrators can customize the platform to accommodate their unique processes, including creating custom objects, fields, rules, calculations, and views. Additionally, survey components such as questions, distribution frequency, audience size, and anonymity can be customized.What types of businesses does Reflektive serve?
Reflektive serves a wide range of businesses, including startups, small to medium-sized businesses (SMBs), and large enterprises. It is designed to be versatile and meet the performance management needs of various organizational sizes and types.Is there a free trial available for Reflektive?
Yes, Reflektive offers a free trial, allowing potential users to test the features and functionalities of the platform before committing to a purchase.