Nexonia - Detailed Review
Travel Tools
Nexonia - Detailed Review Contents
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Nexonia - Product Overview
Emburse Nexonia Overview
Emburse Nexonia is a comprehensive expense management platform that extends its capabilities into various aspects of business operations, including travel management. Here’s a brief overview of its primary function, target audience, and key features, particularly in the context of travel tools.Primary Function
Nexonia’s primary function is to streamline and automate expense management, including travel expenses. It helps businesses manage and track employee spending, ensure policy compliance, and simplify the reimbursement process.Target Audience
Nexonia is designed for small to large businesses across various industries. It is particularly useful for organizations that need to manage travel expenses, track employee spending, and integrate these processes with their existing accounting or ERP systems.Key Features
Travel Management
Nexonia Travel offers online booking and travel management solutions that keep travelers safe and within company policy. Key features include:- Policy-Enforcing Cards: Issue cards with built-in spending rules for infrequent travelers.
- Traveler Management System: Individual employee profiles store booking details, travel preferences, and more.
- Direct Vendor Content: Search availability directly from vendors like Southwest Airlines, Air Canada, and Amtrak.
Expense Integration
Nexonia integrates travel expenses seamlessly into its expense reporting system. This allows for easy logging of travel expenses and speedy reimbursements.Mobile App
The Nexonia mobile app enables employees to capture receipts, log expenses, and create reports on the go. It is available on both Apple and Android devices.Credit Card and ERP Integrations
Nexonia integrates with credit cards from over 30,000 worldwide banks and various ERP systems, providing instant visibility into spending and automating manual tasks.Multi-Currency Support
The platform supports 161 worldwide currencies with daily updated exchange rates, making it easier to calculate international expenses.Approval Workflows and Reimbursement
Nexonia facilitates approval workflows and offers direct deposit options, allowing for quick and efficient reimbursement of employees. By integrating these features, Nexonia helps organizations maintain compliance, reduce manual tasks, and improve the overall efficiency of their expense and travel management processes. Nexonia - User Interface and Experience
User Interface Overview
The user interface of Emburse Nexonia, particularly in its travel tools and expense management, is designed to be user-friendly and efficient.Ease of Use
Nexonia is praised for its easy-to-use interface. The mobile app, for instance, allows users to create and manage expenses quickly from anywhere, making it convenient for employees to submit expenses on the go. The travel management tools are also straightforward, enabling employees to book flights, rail, car rentals, and hotels with ease. The system provides feature-rich search capabilities and direct vendor content from providers like Southwest Airlines and Amtrak, simplifying the booking process.User Experience
Users appreciate the simplicity and efficiency of Nexonia. The system automates many tasks, such as approvals, tracking bills, and syncing with accounting software, which saves time and minimizes errors. This automation helps in streamlining the expense management process, making it quicker and less error-prone.Configurable Workflows
Nexonia allows for configurable approval workflows that mirror the organization’s approval structure. This flexibility ensures that the system can adapt as the organization grows, providing a seamless experience for users.Integration and Visibility
The system integrates well with various accounting software such as Sage Intacct, NetSuite, QuickBooks, and Xero. This integration provides complete visibility of data within existing financial systems, enabling informed and efficient decision-making.Travel Management
The travel management tools keep travelers safe and in policy while providing a simple way to manage spending and travel. Individual employee profiles store booking details, travel preferences, and more. Travelers receive push notifications for itinerary changes, ensuring they stay updated.Feedback and Support
While users generally find Nexonia easy to use, some have noted that it can be overwhelming for new users, and customer support can sometimes be slow. However, many users appreciate the quick customer support and the overall ease of implementation and integration.Conclusion
In summary, Nexonia’s user interface is user-friendly, efficient, and highly customizable, making it a valuable tool for managing travel and expenses. Its seamless integrations and automated processes enhance the overall user experience, though there may be some minor issues with speed and customer support. Nexonia - Key Features and Functionality
Emburse Nexonia Travel Tools
Emburse Nexonia offers a range of features that streamline travel booking, expense management, and compliance, all while leveraging advanced integration and automation.
Travel Booking and Management
Ease of Booking
Ease of Booking: Nexonia allows users to book flights, hotels, and car rentals directly from the software. This feature is highly rated, with 92% of reviewers finding it easy to use.
Feature-Rich Search
Feature-Rich Search: The platform provides advanced search capabilities, making it simple to find and book travel arrangements for both domestic and international travel.
Integration with Travel Systems
Advanced Integrations
Advanced Integrations: Nexonia integrates with various travel systems, including Uber, airline ticketing systems, and hotels. This integration allows for seamless booking and management of travel itineraries.
Direct Vendor Content
Direct Vendor Content: Users can search availability directly from vendors like Southwest Airlines, Air Canada, Amtrak, and VIA Rail Canada, ensuring real-time booking capabilities.
Expense Integration and Management
Expense Logging
Expense Logging: Travel expenses can be logged directly into Nexonia Expense, allowing for quick and accurate expense reporting. This integration speeds up the reimbursement process by linking trip expenses to receipt attachments and credit card transactions.
Automated Expense Reports
Automated Expense Reports: The system drafts expense reports based on booked travel, which can then be completed by the traveler upon their return. This includes attaching receipts, adding out-of-pocket expenses, and submitting for approval.
User-Centric Technology
Single Sign-On
Single Sign-On: The platform offers a single sign-on feature, providing easy access to all travel bookings from both mobile and desktop devices.
Live Itineraries
Live Itineraries: Travelers can access up-to-the-minute itinerary arrangements, ensuring they are always informed about their travel plans.
Compliance and Safety
Policy Compliance Management
Policy Compliance Management: Administrators can create rules to enforce compliance with corporate time and expense policies, ensuring that all travel expenses align with company standards.
Safety Alerts
Safety Alerts: The system maintains continuous communication during emergencies to ensure traveler safety, which is crucial for duty of care.
Automation and AI-Driven Features
Smart Categorization
Smart Categorization: While not exclusively AI-driven, Nexonia’s smart categorization feature automatically assigns categories/accounts based on past entries and credit card statements, which simplifies the expense reporting process.
Automated Reminders
Automated Reminders: The system sends automatic reminders to employees who have not completed their expense reports or timesheets, helping to keep the approval process on track.
Multi-Currency and Mileage Tracking
Multi-Currency Support
Multi-Currency Support: Nexonia auto-calculates expense amounts based on the date of the receipt, supporting 161 worldwide currencies. This eliminates the need for manual currency conversions.
Mileage Tracking
Mileage Tracking: The platform uses Google Maps integration to calculate mileage, allowing for customizable reimbursement rates. This feature is highly rated for its ease of use and accuracy.
Conclusion
In summary, Emburse Nexonia’s travel tools are designed to simplify and automate the entire travel and expense management process, ensuring compliance, efficiency, and ease of use for both employees and administrators. While the specific integration of AI is not extensively detailed in the available resources, the automation and smart features significantly enhance the user experience and operational efficiency.
Nexonia - Performance and Accuracy
Performance
- Nexonia is generally praised for its ease of use and intuitive interface. Users appreciate the mobile app, which allows them to manage expenses and travel bookings on the go. The app enables quick submission of expenses by taking pictures of receipts and syncing them with the system.
- The platform integrates seamlessly with various accounting systems, ERPs, and travel booking applications, which enhances its performance by automating many processes and ensuring data accuracy.
- However, some users have reported occasional performance issues, such as slow input areas and delays in syncing data between the mobile app and the online profile.
Accuracy
- Nexonia is highly regarded for its accuracy in financial reporting and expense tracking. The automated reporting and spend monitoring features help in maintaining accurate financial records. The system can auto-generate expense entries based on credit card transactions, which reduces manual errors.
- The travel management tools allow for precise booking and tracking of travel expenses, including the ability to apply unused tickets to future travel needs, which helps in maximizing travel and expense (T&E) spend.
- Users also appreciate the feature that calculates mileage and meal reimbursements accurately, eliminating the need for manual logs and guesswork.
Limitations and Areas for Improvement
- Some users have noted that the initial setup and back-end configuration can be confusing and complicated. This suggests that while the system is powerful, it may require some time and effort to set up correctly.
- There are some design and workflow issues mentioned, such as cluttered line items, redundant buttons, and difficulties in looking up past expenses. These issues indicate a need for a potential redesign to improve user experience.
- Another area for improvement is the ability to make multiple edits to expense entries simultaneously. Currently, users have to edit each entry individually, which can be time-consuming.
Overall, Emburse Nexonia performs well in terms of accuracy and ease of use, especially with its automated features and seamless integrations. However, there are some areas that could be improved to enhance the user experience and streamline certain processes further.
Nexonia - Pricing and Plans
Pricing Structure for Nexonia
The pricing structure for Nexonia, particularly in the context of its travel and expense management tools, is outlined as follows:
Pricing Tiers
Nexonia offers several pricing tiers, each with different features and suitability for various organization sizes.
Nexonia Expense
- Starting at $12 per user per month: This plan includes the Nexonia Expense module, which covers expense reporting, approval workflows, and integrations with accounting and ERP systems.
Bundle and Save
- Custom Pricing: This tier includes both Nexonia Expense and Nexonia AP (Accounts Payable). The pricing is customized based on the organization’s needs.
Enterprise
- Custom Pricing for more than 100 employees: This tier is designed for larger organizations and includes a comprehensive set of features, including expense management, accounts payable, and potentially other modules like travel management. The pricing is customized to fit the specific requirements of the organization.
Features by Plan
Nexonia Expense
- Includes fully integrated expense reporting, configurable approval workflows, mobile app for expense management, and seamless integrations with accounting and ERP systems like NetSuite, Sage Intacct, and Intuit QuickBooks.
Bundle and Save
- In addition to the features in the Nexonia Expense plan, this tier includes Nexonia AP, which helps automate accounts payable processes.
Enterprise
- This tier includes all the features from the lower tiers and is tailored for larger organizations. It may also include advanced travel management features such as online booking, travel expense integration, and comprehensive travel booking and management tools.
Travel Management Features
For organizations using Nexonia Travel, the features include:
- Online booking and travel management to simplify employee travel.
- Direct vendor content from airlines, rail, and car rental services.
- Expense integration to log travel expenses and speed up reimbursements.
- Traveler management system with individual employee profiles and preferences.
- Push notifications for itinerary changes and updates.
Free Options
There are no free plans available for Nexonia. However, potential users can request a free customized demo to see how the product works before committing to a purchase.
Nexonia - Integration and Compatibility
Nexonia Overview
Nexonia, a part of the Emburse suite, is designed to integrate seamlessly with a variety of tools and systems, ensuring compatibility across different platforms and devices. Here are some key aspects of its integration and compatibility:Financial Software Integrations
Nexonia integrates tightly with several popular accounting and ERP systems, including Sage Intacct, NetSuite, QuickBooks, and Xero. These integrations allow for the automatic synchronization of data, such as customers, jobs, items, accounts, classes, and locations, ensuring that all financial information is up-to-date and consistent across systems.Travel Management Integrations
Nexonia’s travel management tools integrate with various Travel Management Companies (TMCs) like Amadeus, Atriis, Egencia, and GetThere. These integrations enable streamlined corporate travel booking and expense management, helping organizations control travel spend and enforce travel policies effectively.Mobile Compatibility
The Nexonia Expenses mobile app is available for iOS, Android, and other devices, offering complete offline and network-connected functionality. This allows users to create, manage, and submit expense reports, upload receipts, and track mileage using their smartphones or tablets. The app syncs data with the Nexonia server, ensuring that information is always up-to-date, whether users are connected to the internet or not.Credit Card and Payment Integrations
Nexonia supports over 19,000 personal, business, and corporate credit cards, as well as debit cards. It automates the import of credit card transactions, which can be categorized as vendor bills or credit card transactions within the system. This includes support for PEX cards and other corporate card sources.Time Tracking and Timesheets
In addition to expense management, Nexonia offers timesheet tracking through its companion app, Nexonia Timesheets. This integrates with accounting systems like Intacct, allowing users to track time against customers, projects, service items, and payroll items. It also supports tracking time off, such as PTO and vacation.Policy Enforcement and Approval Workflows
Nexonia allows for flexible approval workflows that mirror an organization’s approval structure. It supports multiple expense policy settings per category and unlimited approval processes, including routing by managers and project managers. This ensures that expenses are approved in accordance with the organization’s policies and limits.User Experience and Accessibility
The system is designed to be user-friendly, with a mobile app that requires minimal setup and offers features like push notifications for itinerary changes and updates. Users can log in using their email and password or Google single-sign-on, and the app syncs data automatically or manually, depending on the user’s preferences.Conclusion
Overall, Nexonia’s integration capabilities and cross-platform compatibility make it a versatile tool for managing expenses, travel, and time tracking efficiently within various organizational settings. Nexonia - Customer Support and Resources
Customer Support Options
Customer Success Manager (CSM)
Each Nexonia customer is paired with a Customer Success Manager (CSM) from the moment they sign up. This CSM acts as a strategic account advisor, helping you achieve your goals with the product and ensuring continued success. They can assist with various tasks such as leading account reviews, tracking performance plan progress, and implementing new ERP integrations or modules.Additional Administrative Support
For customers who need more extensive administrative support, Nexonia offers an Emburse Solution Administrator (ESA). The ESA manages large-scale configuration changes, project management for software changes like ERP or accounting system migrations, and additional product implementations. This service is particularly useful for managing complex administrative tasks related to travel and expense management.Product Support and Configuration
Nexonia’s travel management tools are highly configurable to meet your organization’s specific needs. The CSM and ESA can help configure approval workflows, implement travel booking and expense management integrations, and ensure compliance with your organization’s policies. For example, they can assist in setting up direct vendor content for travel bookings and integrating travel expenses with the Nexonia Expense module.Training and Onboarding
During the implementation and onboarding process, the customer success team works closely with your client services teams to ensure a seamless transition. This includes empowering administrators to optimize their configuration and providing ongoing support to address any issues that may arise.Integrations and Technical Support
Nexonia offers seamless integrations with various accounting and ERP systems such as NetSuite, Sage Intacct, and QuickBooks. The customer success team can help configure these integrations to ensure data transfers securely and automatically, which is crucial for managing travel bookings and expenses efficiently.User Resources
Users can benefit from a user-friendly mobile app that allows them to manage travel bookings and expenses on the go. The app includes features like online storage of booking details, traveling preferences, and push notifications for itinerary changes. Additionally, the platform supports multi-currency transactions and mileage tracking with customizable reimbursement rates.Conclusion
By leveraging these support options and resources, users of Nexonia’s travel management tools can ensure they get the most out of the product and maintain a high level of efficiency and compliance in their travel and expense management processes. Nexonia - Pros and Cons
Advantages of Emburse Nexonia
Emburse Nexonia offers several significant advantages, particularly in the context of travel and expense management:User-Friendly Interface
Nexonia is praised for its user-friendly interface, making it easy for employees to submit expenses and manage their travel bookings. The mobile app allows users to capture receipts and manage expenses on the go, which is highly convenient.Automated Expense Management
The platform automates many tasks, such as approvals, tracking bills, and syncing with accounting software. This automation saves time and minimizes errors, making the expense management process more efficient.Integration Capabilities
Nexonia integrates seamlessly with various financial systems, including ERP systems like Sage Intacct, NetSuite, QuickBooks, and Xero. This integration ensures complete visibility and efficient decision-making by updating data within existing accounting and ERP systems.Travel Management
The travel management features allow for online booking and management of travel arrangements, including flights, rail, car rentals, and hotels. It also provides direct vendor content from airlines and other travel providers, ensuring travelers stay within policy and maintain duty of care.Customizable Workflows
Nexonia offers flexible and customizable approval workflows that can adapt to the organization’s approval structure. This flexibility is particularly useful as the organization grows.Time and Expense Tracking
The platform helps in tracking time spent on specific projects and clients, which is beneficial for billing and project management. It also simplifies mileage reimbursement by calculating exact distances and automating the process.Disadvantages of Emburse Nexonia
Despite its many advantages, Emburse Nexonia also has some notable disadvantages:Performance Issues
Some users have reported performance issues, such as the system being slow, especially during peak usage times. This can be frustrating when trying to submit or approve expenses within tight deadlines.Manual Matching of Transactions
Nexonia lacks true Optical Character Recognition (OCR) functionality, which means users have to manually match every transaction. This can be time-consuming and is a significant drawback compared to other expense reporting platforms.Customer Support
There have been complaints about the slow response time and inefficiency of the customer support. Users have experienced delays in resolving technical issues and other queries.Data Access Upon Leaving
Users have reported difficulties in accessing their data when leaving the platform, requiring a “maintenance” contract to retrieve their information. This is unlike other expense reporting platforms that do not have such restrictions.Mobile App Limitations
While the mobile app is convenient, it is not as comprehensive as the web-based platform. Some features and functionalities are only available on the web version, which can be inconvenient for users who prefer mobile access.Clunky Administration Menu
The administration menu has been described as clunky and difficult to navigate, which can make setup and management more challenging than necessary. By considering these pros and cons, organizations can make a more informed decision about whether Emburse Nexonia aligns with their needs and expectations. Nexonia - Comparison with Competitors
Unique Features of Emburse Nexonia
- Comprehensive Travel Management: Nexonia allows users to book flights, hotels, and rental cars directly from the software, with features like itinerary management and trip notifications integrated into calendaring systems.
- Expense Integration: It seamlessly integrates travel expenses into the expense reporting system, facilitating quick reimbursements and reducing administrative workload.
- Direct Vendor Content: Users can search availability directly from vendors like Southwest Airlines, Air Canada, Amtrak, and VIA Rail Canada, enhancing the booking experience.
- Mobile Support: The platform includes mobile features such as receipt capture and mileage tracking, making it convenient for users to manage their expenses on the go.
Alternatives and Competitors
Expedia with Romie
Expedia has introduced Romie, an AI-powered travel assistant that helps with inspiration, planning, booking, and customer service. Romie can suggest alternatives in case of travel disruptions and provides AI-generated review summaries. However, it still needs improvement in some areas.
Kayak with Ask Kayak
Kayak’s Ask Kayak tool uses AI to assist in travel planning and booking. It generates information about destinations based on user prompts and allows integration with ChatGPT Plus. While it shows promise, it still requires further development to achieve optimal performance.
Layla and Copilot2trip
Layla and Copilot2trip are other AI-powered travel assistants. Layla focuses on discovering new destinations, planning itineraries, and booking flights and hotels, primarily serving the travel industry. Copilot2trip creates personalized travel plans with interactive maps, suitable for both business trips and family vacations. However, these are relatively new and less established compared to Nexonia.
Key Differences
- Integration and Automation: Nexonia stands out for its ease of integration with various business tools and its automated features, such as smart categorization and automated reminders, which streamline the expense management process.
- User Experience: While Expedia and Kayak are enhancing their platforms with AI, their tools are still in the development phase and may not offer the same level of integration and automation as Nexonia.
- Cost and Scalability: Nexonia is often chosen for its cost-effectiveness and ease of use, particularly for small and medium-sized businesses, compared to more expensive alternatives like SAP Concur.
In summary, Emburse Nexonia offers a well-rounded travel and expense management solution with strong integration capabilities and automation features. While competitors like Expedia and Kayak are advancing with AI tools, Nexonia’s established features and user-friendly interface make it a strong choice in the market.
Nexonia - Frequently Asked Questions
Frequently Asked Questions about Nexonia Travel Management Tools
How do I book travel using Nexonia Travel?
To book travel using Nexonia Travel, start by logging into the Nexonia Travel platform. From the homepage, select the “Travel” menu and choose whether you are booking a round-trip, one-way, or multi-city trip. Enter your departure and arrival locations, along with your travel dates. You can also use additional filtering options in “My Preferences” if necessary. Once you’ve entered your details, click “Search” to view available fares categorized by fare family and ticket class. Select your preferred option, and if there are any lower-fare options available, you will be presented with them. Complete the booking by entering any additional required information and acknowledging the DOT hazardous materials notification. Finally, click “Purchase” to complete the reservation.How do I manage travel for other users in Nexonia?
To manage travel for other users, you need to be designated as a “Travel Planner” for those users. As a Travel Planner, you can select other travelers from the company and manage their travel. To do this, go to the right side of the menu bar, select the dropdown menu, and choose “Select Another User.” You can then search for the user you need to book for by selecting “More…” and searching the company directory. Ensure that you are listed as a Travel Planner in the user’s profile to access their travel management options.How do I use unused tickets in Nexonia Travel?
Unused tickets in Nexonia Travel are automatically stored and can be applied to future travel bookings. If a ticket was booked and then cancelled, it generates a credit that can be used for a new flight. When booking a new trip, any available unused tickets will be added to the booking automatically. If needed, a TMC Administrator can also manually add unused tickets by going to the “Admin” menu, selecting “Profile Administration,” and then “Unused Tickets.”Can I book travel using the Nexonia Travel mobile app?
Yes, you can book travel using the Nexonia Travel mobile app. First, ensure you have downloaded and registered for the app using the same email address connected to your Nexonia Travel profile. Once logged in, tap the “Book” square to begin booking a trip. You can book flights, rail reservations, car rentals, or hotel reservations directly from the app. Enter your travel details, select your preferences, and complete the booking by entering any additional required information and payment details.How does Nexonia Travel integrate with expense reporting?
Nexonia Travel integrates seamlessly with Nexonia Expense, allowing you to log travel expenses and speed up reimbursements. When you book travel through Nexonia Travel, the itinerary is automatically drafted into a Nexonia expense report. Once the travel is completed, you can complete the report by attaching receipts, adding any out-of-pocket or company-paid expenses, and then submitting it for approval. The integration ensures that all travel expenses are matched to the correct user account based on the email addresses used for booking and reporting.Can I store company credit cards for payment in Nexonia Travel?
Yes, companies can store their company credit cards for payment in Nexonia Travel. As a local Nexonia Travel Administrator, you can add a company credit card for multiple user profiles. Go to the “Admin” menu, select “Company Settings,” and then manage the payment settings to add and configure company credit cards or virtual cards.How does Nexonia Travel ensure compliance with company policies?
Nexonia Travel allows you to set up and enforce company travel policies. When booking travel, the system will alert you to any potential policy violations. You can configure policies to ensure compliance, such as setting default hotel search preferences or defining expense categories that align with your company’s policies. The system also provides warnings if selected options violate company policies.Can Nexonia Travel be integrated with other systems like NetSuite or QuickBooks?
Yes, Nexonia Travel and Expense can be integrated with various accounting and ERP systems, including NetSuite, Sage Intacct, and QuickBooks. These integrations are bi-directional and API-based, ensuring secure and automatic data transfer. This integration helps in maintaining complete visibility and efficiency in financial decision-making.How do I receive notifications and updates for my travel itinerary in Nexonia Travel?
Travelers receive push notifications for any itinerary changes and updates through the Nexonia Travel mobile app. You can also manage and view all your travel details from both mobile and desktop devices, ensuring you stay informed about any changes to your itinerary.How do I add a travel booking to an expense report in Nexonia?
When you book travel through Nexonia Travel, the itinerary is automatically added as an expense line item on a report. You can then complete the report by attaching receipts, adding any additional expenses, and submitting it for approval. The system ensures that the booked travel is matched to the correct user account and integrated into the expense reporting process. Nexonia - Conclusion and Recommendation
Final Assessment of Emburse Nexonia in Travel Tools
Emburse Nexonia, while primarily known as an expense management solution, also offers significant features that make it a valuable tool in the travel management category.Key Features for Travel Management
- Online Booking and Travel Management: Nexonia provides tools that allow employees to manage their travel bookings and expenses efficiently. This includes maintaining duty of care and ensuring travelers are safe and in policy.
- Traveler Management System: The platform offers individual employee profiles that store booking details, travel preferences, and more, making it easier to manage travel arrangements.
- Direct Vendor Content: Users can search availability directly from vendors like Southwest Airlines, Air Canada, Amtrak, and VIA Rail Canada, streamlining the booking process.
- Expense Integration: Travel expenses can be logged and reimbursed seamlessly through Nexonia Expense, ensuring that all travel-related costs are managed within the same system.