
Webexpenses - Detailed Review
Travel Tools

Webexpenses - Product Overview
Introduction to Webexpenses
Webexpenses is a cloud-based expense management solution that simplifies and automates business spend processes, particularly in the area of travel expenses and general business expenditures.
Primary Function
The primary function of Webexpenses is to streamline expense reporting, invoice processing, and payment management. This helps businesses save time, reduce costs, and improve compliance with their expense policies.
Target Audience
Webexpenses is targeted at organizations of all sizes, but it is particularly popular among companies with a significant number of employees. The majority of its customers fall within the 1,000-4,999 employee range, although it also serves smaller and larger enterprises. Geographically, its top customer bases are in the United Kingdom, Australia, and the United States.
Key Features
Mobile Accessibility
Webexpenses offers a mobile app available on both Android and iOS, allowing users to capture receipts in real-time, track mileage, and submit expense reports on the go. This app uses Google Vision-powered OCR technology to quickly create expense claims from receipt images.
Automation and AI Integration
The software leverages AI and machine learning to automate expense report generation, compliance checks, and approval workflows. This reduces manual errors and administrative burdens.
Mileage Tracking
Webexpenses includes a feature for accurate point-to-point mileage calculation, automatic verification, and policy flags for administrators. This makes reimbursing driving expenses more efficient.
Integrated and Secure
The software integrates with over 50 accounting systems, ensuring seamless control of company budgets and expenditures. Data is encrypted and protected to the highest security standards via Amazon Web Services, making it safe and accessible from anywhere.
Corporate Card Matching
Webexpenses features intelligent receipt matching, which automatically pairs receipts with their corresponding credit card purchases. This simplifies credit card management and reimbursement processes.
Comprehensive Dashboard
The dashboard provides accounts and administrators with an interactive way to analyze company spend, including features like top clients and vendors, out-of-policy approvers, time to review, and spend forecasts.
Efficiency and Compliance
Webexpenses automates policy compliance, eliminates out-of-policy claims, and reduces errors by up to 43%. It also saves users approximately 3 hours per claim, making the expense reporting process more efficient.

Webexpenses - User Interface and Experience
User Interface
The user interface of Webexpenses is crafted to be intuitive and user-friendly, making it accessible for a wide range of users, particularly those in larger businesses.Ease of Use
Webexpenses is designed with a focus on simplicity and ease of use. The system includes a dashboard that is relatively easy to navigate, with a clear and organized layout that helps users quickly find the features they need. The mobile app, available on both iOS and Android, is also highly intuitive, allowing users to manage expenses on the go without much hassle. For instance, the app eliminates the need to hold onto physical receipts, as users can easily upload digital versions.User Experience
The overall user experience is enhanced by the automated processes within Webexpenses. For example, the system automates expense submissions, processing, approvals, and reimbursements, which streamlines the entire expense management process. This automation also includes policy enforcement, where the software alerts users if their claims fall outside company guidelines, saving time and reducing manual oversight.Reporting and Tracking
Webexpenses offers sophisticated reporting and tracking options. The new Account and Admin Dashboard provides an interactive way for users to analyze company spend in a visual format. This dashboard is customizable, allowing users to drag and drop widgets to match their desired layout and track specific metrics, such as top expense categories over a certain period.Training and Support
For larger businesses, Webexpenses provides solid support to get staff trained up to use the system. The help resources available ensure that users can quickly adapt to the new expense tracking system, even if they are not highly tech-savvy.Feedback from Users
Users have praised Webexpenses for its reliability, productivity enhancements, and innovative features. For instance, users appreciate the automated policy enforcement, the intuitive mobile app, and the integration with accounting software, which ensures seamless transaction syncing.Conclusion
In summary, Webexpenses offers a user-friendly interface, streamlined processes, and comprehensive reporting features, all of which contribute to a positive and efficient user experience.
Webexpenses - Key Features and Functionality
Webexpenses Overview
Webexpenses, a comprehensive expense management software, offers several key features and functionalities, particularly in its travel tools and AI-driven categories. Here are the main features and how they work:
Automated Receipt Scanning
Webexpenses uses Google Vision-powered OCR (Optical Character Recognition) technology in its mobile app. This allows users to snap a picture of their receipts, and the system automatically extracts the relevant information to create an expense claim. This feature eliminates the need to manually enter data and reduces the risk of lost receipts.
Intelligent Receipt Matching
This feature automatically pairs credit card receipts with the corresponding card claims already in the system. It uses a secure, direct feed from the user’s bank to ensure credit card expenses are accurately captured and matched.
Mileage Tracking
Webexpenses includes a mileage tracking feature that calculates travel expenses per mile. It provides accurate point-to-point mileage using Microsoft API and offers automatic verification and policy flags for administrators. Users can plot their journey using an interactive map with waypoints or drag-and-drop functionality, ensuring accurate mileage claims.
Pre-Trip Approval
The pre-trip approval feature allows users to estimate travel costs before booking flights and accommodation. This feature provides visibility to approvers, helping finance teams track estimated expenditures, especially for higher-cost trips.
Carbon Tracking
Webexpenses offers carbon footprint tracking for various modes of travel, including cars, trains, and air travel. This feature uses the latest government standards to ensure accurate and sustainability-driven travel expense tracking.
AI Integration for Expense Analysis
Webexpenses leverages AI for automated receipt scanning and analysis of spending patterns. This AI integration provides deeper insights into expense trends, helping companies make more informed financial decisions.
Mobile App
The Webexpenses mobile app allows users to manage expenses on-the-go. Users can scan receipts, submit claims, and approve expenses using their mobile devices. The app syncs with desktops in real-time, ensuring a seamless process between users and administrators.
Integration with Accounting Systems
Webexpenses integrates with over 50 accounting systems, including Microsoft Dynamics 365 Business Central, for seamless control of company budgets and expenditure. This integration automates data transfer, reducing errors and the need for manual file manipulation.
Approval Workflows
While Webexpenses does not simplify the approval process as much as some other platforms, it still allows administrators to review, approve, reject, and track expense reports via desktop or mobile. However, it does not offer as many customizable workflows as some competitors.
Security and Data Protection
Webexpenses ensures that sensitive information is encrypted and protected to the highest security standards via Amazon Web Services. This means data is safe yet accessible from almost anywhere.
These features collectively streamline the process of submitting, approving, and reporting travel expenses, making it more efficient and accurate for both users and administrators.

Webexpenses - Performance and Accuracy
Performance
Webexpenses demonstrates strong performance in several areas:Automation and Efficiency
Automation and Efficiency: The software automates many tedious tasks associated with travel expense management, such as submitting, approving, and reporting expenses. This automation saves significant time, with users reporting an average of 3 hours saved per claim.Mobile Accessibility
Mobile Accessibility: The Webexpenses mobile app allows users to manage expenses on-the-go, using Google Vision-powered OCR technology to quickly scan receipts and create expense claims. This feature ensures that expenses can be tracked and submitted in real-time, reducing the likelihood of lost receipts.Integration and Compatibility
Integration and Compatibility: Webexpenses integrates seamlessly with over 50 accounting systems, ensuring smooth financial workflows and reducing errors associated with manual data entry. This integration also extends to corporate cards, allowing for automatic matching of receipts to card purchases.Accuracy
The accuracy of Webexpenses is enhanced by several features:Mileage Tracking
Mileage Tracking: The mileage tracking tool provides accurate point-to-point mileage calculations using Microsoft API, reducing the risk of errors and overpayments. This feature also includes automatic verification and policy flags for administrators.OCR Technology
OCR Technology: The advanced OCR program, powered by Google technology, accurately reads receipts, including handwritten tips and payment methods, ensuring that all relevant information is captured correctly.Policy Compliance
Policy Compliance: Webexpenses enforces company-specific travel expense policies at the point of entry, eliminating out-of-policy claims through active policy enforcement and automatic alerts. This reduces errors, duplications, and expense fraud.Limitations and Areas for Improvement
While Webexpenses offers a comprehensive solution, there are some areas where users have noted room for improvement:App Navigation
App Navigation: Some users have mentioned that the mobile app could be easier to navigate, suggesting that the app’s interface might need some refinement to match the ease of use of the web version.Payment Processing Time
Payment Processing Time: There have been comments about the time it takes from submission to payment, indicating that this process could be optimized further.Consistency Across Platforms
Consistency Across Platforms: Users have noted that the app does not offer the same level of access as the web version, which could be improved to provide a more uniform user experience. Overall, Webexpenses performs well in automating and streamlining travel expense management, with a strong focus on accuracy and compliance. However, there are some minor areas where the user experience could be enhanced.
Webexpenses - Pricing and Plans
The Pricing Structure of Webexpenses
The pricing structure of Webexpenses, particularly in the context of its expense management and travel tools, is based on several key factors, including the number of users and the features required.
Monthly Subscription Pricing
Webexpenses charges on a per-user basis, with the cost varying depending on the number of active users. Here are the monthly pricing tiers:
- 0 – 5 users: £45 per month
- 5 to 10 users: £75 per month
- 11 to 20 users: £135 per month
- 21 to 50 users: £199 per month
- 51 to 100 users: £299 per month
- 100 users: Price on Application (POA).
Transaction Credit Bundles
In addition to the monthly subscription, Webexpenses offers transaction credit bundles for processing expenses. These bundles vary in price and the cost per transaction:
- 50 credits: £20 (£0.40 per transaction)
- 250 credits: £87.50 (£0.35 per transaction)
- 500 credits: £150 (£0.30 per transaction)
- 1,000 credits: £270 (£0.27 per transaction)
- 5,000 credits: £1,150 (£0.23 per transaction)
- 10,000 credits: £2,000 (£0.20 per transaction).
Implementation Costs
The implementation cost of Webexpenses Invoice Processing can range from £300 to £750, depending on the complexity of the setup, including the number of users to be set up and the integration with live accounts and finance systems.
Features Available
Regardless of the pricing tier, Webexpenses offers a range of features, including:
- Expense Claims: Submit, approve, and report expenses from any device.
- Mileage Calculation: Accurate mileage tracking with an interactive map.
- Carbon Tracking: Track carbon emissions for air, car, and rail journeys.
- Receipt Matching: Automatic pairing of receipts with card claims.
- Corporate Credit Card Automation: Paper-free, secure, and PCI-compliant expense claims.
- Mobile App: Available on Android and iOS for capturing receipts, tracking mileage, and submitting reports on the go.
Free Trial
Webexpenses offers a 14-day free trial, allowing you to test the software without a credit card commitment. This trial includes access to most popular features such as the mobile app, expense claims, carbon tracking, and custom reports.
Summary
In summary, Webexpenses provides a scalable pricing model based on the number of active users and transaction credits, along with a free trial option to test the software before committing to a plan.

Webexpenses - Integration and Compatibility
Webexpenses Integration Overview
Webexpenses integrates seamlessly with a variety of tools and systems, ensuring compatibility across different platforms and devices to streamline expense management.Accounting and ERP Integrations
Webexpenses offers direct integrations with numerous accounting and Enterprise Resource Planning (ERP) systems. This includes popular platforms like Microsoft Dynamics 365 Business Central, Xero, Netsuite, Sage, Oracle, SAP, and QuickBooks, among others.Microsoft Dynamics 365 Business Central
The integration with Microsoft Dynamics 365 Business Central allows for a two-way data transfer of expenses information, automating the process and reducing errors. This integration supports various financial institutions, multi-company systems, and corporate credit cards.Financial Management Systems
The integration with Xero enables the seamless transfer of expense claims from Webexpenses to Xero, ensuring accurate and efficient reimbursement for employee and client expenses. This integration also allows for easy differentiation between cash and credit card item claims and scheduling of payments.HR System Integration
Webexpenses also integrates with HR systems to streamline employee onboarding and people management workflows. This helps in maintaining a cohesive and efficient process from expense claiming to reimbursement.Credit Card Partnerships
The platform supports credit card partnerships, which enhances expense reimbursement and credit card management. This integration helps in reconciling credit card transactions and managing expenses more effectively.Mobile App Compatibility
The Webexpenses mobile app is available for both iPhone and Android devices, allowing users to submit or approve expenses on the go. The app features Optical Character Recognition (OCR) technology powered by Google Vision, enabling users to capture receipt data and build expense claims quickly. All data syncs seamlessly between the mobile and desktop versions.Cross-Device Compatibility
The Webexpenses system is cloud-based, ensuring that users can track, submit, approve, and report expenses from anywhere, on any device. This includes full mobile approval capabilities, making it convenient for both claimants and approvers to manage expenses remotely.Security and Data Protection
Webexpenses ensures that sensitive information is encrypted and protected to the highest security standards via Amazon Web Services, providing a secure environment for data management across all integrated systems.Conclusion
In summary, Webexpenses offers comprehensive integration with various accounting, ERP, and HR systems, along with a user-friendly mobile app, to provide a seamless and efficient expense management experience across multiple platforms and devices.
Webexpenses - Customer Support and Resources
Customer Support
Webexpenses offers extensive support to ensure you get the most out of their system. Here are some key support features:
- 24/6 Support: Expert support is available six days a week, covering users in the UK, US, and Australia. This ensures that any issues or questions you have can be addressed promptly.
- Global Locations: With offices in the United Kingdom, United States, and Australia, you can contact support teams in your region for localized assistance.
- Multiple Contact Channels: You can reach out via phone, email, or through the contact form on their website. Specific contact details are provided for general inquiries, sales, and support.
Additional Resources
Webexpenses provides several resources to help you effectively manage your expenses and travel bookings:
Guides and Resources
- Comprehensive Guides: Webexpenses offers clear and concise guides to help you through the expenses process, including legislation and best practices. These resources are available for download and can be very helpful in ensuring you have the necessary know-how for effective expense management.
Training and Onboarding
- Risk-Free Deployment: Webexpenses has in-house onboarding experts who work with you to set up and roll out the software quickly. They integrate the system with your existing financial tools and customize the platform to your needs as you grow.
Product Demos
- Demo Availability: You can request a demo to see how Webexpenses works. This includes features like drag-and-drop reporting, Google-powered OCR receipt scanning, and cloud-based receipt repositories. The demo helps you understand how the system can benefit your business.
Community and User Feedback
- User Testimonials: Webexpenses shares testimonials from existing users, highlighting the benefits and savings they have achieved. This can provide valuable insights from other businesses that have implemented the system.
Technical Support and Integrations
- Seamless Integrations: The system integrates with credit cards, accounting software, and ERP systems, ensuring smooth operations and minimizing disruptions. This integration is supported by their expert team.
By leveraging these support options and resources, you can ensure a smooth and efficient experience with Webexpenses, especially when using their travel and expense management tools.

Webexpenses - Pros and Cons
Advantages of Webexpenses
Webexpenses offers several significant advantages that make it a valuable tool for managing business travel expenses and general company costs.
User-Friendly Interface
The platform is praised for its easy-to-use interface, making it simple for users to track and organize company expenses efficiently. The dashboard is intuitive, and the mobile app is highly accessible on both iOS and Android.
Mobile Accessibility
Users can capture receipts, track mileage, and submit expense reports on the go, which improves convenience and accuracy. This feature is particularly useful for employees who are frequently traveling.
Automation and Compliance
Webexpenses uses AI and machine learning to automate expense report generation, compliance checks, and approval workflows. This reduces manual errors and administrative headaches, ensuring that expenses comply with company policies and regulatory requirements.
Real-Time Tracking and Alerts
The system provides real-time policy compliance checks, flagging non-compliant expenses and offering on-screen policy reminders and updates. This helps maintain control over spending and ensures that all expenses are legitimate.
Mileage Tracking
The powerful mileage tracking tool eliminates the need for manual input, reducing mistakes and the risk of overpaying for unnecessary travel costs. It also provides exact data on journeys, aiding in informed travel expense management decisions.
Integration and Reporting
Webexpenses integrates seamlessly with existing accounting software, simplifying financial workflows and reducing errors. It also offers sophisticated reporting and tracking options, which are valuable for financial analysis and decision-making.
Customer Support
The customer support team is friendly, easy to contact, and helpful in resolving any issues that may arise during the use of the platform.
Disadvantages of Webexpenses
While Webexpenses offers many benefits, there are some drawbacks to consider:
Initial Setup Challenges
Setting up the platform, especially for larger organizations with intricate requirements, can be time-consuming and may require technical expertise.
Offline Capabilities
The app lacks offline capabilities, which can be a problem in areas with low internet signal.
Manual Entries
Sometimes, users still need to enter data manually, which can be inconvenient.
Claim Management
Users have to open each claim individually to see the content, and there is no option to hover over claims to view their details. Additionally, if there are incorrect items on a claim, users cannot approve the claim without rejecting the entire submission.
Payment Processing Time
Some users have noted that the time from submission to payment can be lengthy.
App Navigation
While the app is generally user-friendly, some users find it could be easier to navigate, particularly in terms of accessing the same features available on the web version.
Overall, Webexpenses is a solid choice for businesses looking to streamline their expense management processes, but it does come with some minor drawbacks that users should be aware of.

Webexpenses - Comparison with Competitors
Webexpenses Unique Features
- Pre-trip Approval: Webexpenses allows users to estimate travel costs before booking flights and accommodation, providing visibility to approvers. This is particularly useful for tracking and managing higher-cost trips.
- Mileage Calculation: The software includes an interactive map for accurate mileage tracking and claim submission. It also offers offset mileage options and automatic verification for admins.
- Carbon Tracking: Webexpenses integrates carbon footprint tracking for various modes of travel, using the latest government standards to ensure sustainability-driven expense management.
- Mobile App: The Webexpenses app uses Google Vision-powered OCR technology to quickly create expense claims from receipt images, and it integrates with over 50 accounting systems for seamless budget control.
Alternatives and Competitors
Expensify
- Expensify is known for its ease of use and speed, allowing users to track expenses, manage corporate cards, send invoices, and book travel. However, it is generally considered less reliable and less innovative compared to Webexpenses.
Fyle
- Fyle uses AI to automate receipt tracking, data extraction, and real-time policy checks. It is more efficient and transparent than Webexpenses but may lack in reliability and care.
SAP Concur
- Concur Expense automates the expense reporting process and helps enforce spending policies. However, it is often seen as less inspiring, less innovative, and less efficient compared to Webexpenses.
Spendesk
- Spendesk offers an all-in-one spend management solution with features like spend approvals, virtual cards, and expense reimbursements. It is more innovative, transparent, and efficient than Webexpenses but may have different user needs.
Zoho Expense
- Zoho Expense automates expense report creation, streamlines approvals, and facilitates swift reimbursements. However, it is generally considered less reliable and less transparent than Webexpenses.
AI-Driven Travel Booking Platforms
While not direct competitors in expense management, AI-driven travel booking platforms like Expedia, Kayak, and HomeToGo are worth mentioning for their advanced AI tools in travel planning and booking:
- Expedia: Expedia has introduced Romie, an AI-powered travel assistant, which helps with inspiration, planning, booking, and customer service. It also includes an itinerary builder and AI-generated review summaries.
- Kayak: Kayak’s Ask Kayak tool uses AI to streamline travel planning by providing options for flights, lodging, and car rentals based on user prompts. It also integrates with ChatGPT Plus for enhanced functionality.
- HomeToGo: HomeToGo is developing ‘Super AI Sunny’ to assist with search and booking, though these tools are still in development and require further refinement.
These platforms, while not directly competing with Webexpenses in expense management, showcase the growing use of AI in travel planning and booking, which could influence future developments in integrated travel and expense management solutions.

Webexpenses - Frequently Asked Questions
Frequently Asked Questions about Webexpenses
Q: What is the Webexpenses pre-trip approval feature, and how does it help with travel expense management?
Webexpenses’ pre-trip approval feature allows you to estimate travel costs before booking flights and accommodation. This feature enables you to share these estimates with your approver, helping finance teams track and manage expected expenditures, especially for higher-cost trips.
Q: How does Webexpenses handle multi-currency transactions?
Webexpenses includes a built-in currency converter that automatically detects the claimant’s currency based on their in-system location. This feature converts currencies accurately, ensuring that expenses are recorded correctly regardless of the location.
Q: Can I set custom spend categories and limits in Webexpenses?
Yes, you can set custom spend categories with Webexpenses. This feature allows finance teams to define maximum spend limits for different categories, with rules that can be set as ‘soft’ (allowing claims above limits) or ‘hard’ (blocking claims above limits). This helps in managing spending more effectively.
Q: How does the Webexpenses mobile app facilitate expense management?
The Webexpenses mobile app allows users to capture receipts, track mileage, and submit expense reports on the go. The app uses Google Vision-powered OCR technology to create expense claims from receipt photos quickly. It also syncs with desktops in real-time, ensuring a seamless process between users and admins.
Q: What is the Intelligent Receipt Matching feature in Webexpenses?
The Intelligent Receipt Matching feature in Webexpenses allows users to snap a picture of their credit card receipt, which is then automatically paired with the correct card claim already in the system. This feature uses a secure, direct feed from your bank to ensure accurate and efficient expense tracking.
Q: How does Webexpenses help with mileage tracking and reimbursement?
Webexpenses includes a mileage tracking feature that calculates travel expenses per mile. Users can plot their journey using an interactive map with waypoints or drag-and-drop functionality. The system provides accurate point-to-point mileage using Microsoft API and offers automatic verification and policy flags for admins.
Q: Can Webexpenses help track and reduce the carbon footprint of business travel?
Yes, Webexpenses includes a carbon tracking feature that covers cars, trains, and air travel. This feature uses the latest government standards to track the carbon footprint of business travel, helping companies maintain a sustainable travel policy.
Q: How does Webexpenses integrate with other accounting systems?
Webexpenses integrates with over 50 accounting systems, ensuring seamless control of company budgets and expenditure. This integration is secure, with data encrypted and protected to the highest security standards via Amazon Web Services.
Q: What kind of notifications can be set up in Webexpenses?
Admins can set up custom notifications in Webexpenses to inform claimants about important updates. These notifications can be configured for a single division or at the parent level to be viewed by all divisions. They appear as in-app notifications once the user logs in.
Q: How much time can be saved using Webexpenses for travel expense management?
Using Webexpenses can save significant time in managing travel expenses. The system automates many processes, and it is estimated that users can save up to 3 hours per claim by using the digital approach to travel and expense reporting.
Q: Is there a free trial available for Webexpenses?
Yes, Webexpenses offers a free trial. You can request a demo to see how the software can benefit your business.

Webexpenses - Conclusion and Recommendation
Final Assessment of Webexpenses in Travel Tools and Expense Management
Webexpenses stands out as a comprehensive and user-friendly solution for managing travel expenses and corporate spend. Here’s a detailed look at its features and who would benefit most from using it.Key Features
Pre-Trip Approval
Webexpenses allows users to estimate travel costs before booking flights and accommodation, ensuring finance teams have visibility over potential expenditures.
Mileage Calculation
The software offers an interactive map for accurate mileage tracking, enabling users to plot their journeys and claim the correct amount. This feature also includes automatic verification and policy flags for admins.
Carbon Tracking
Webexpenses helps companies track their carbon footprint from various forms of travel, aligning with government standards and promoting sustainability.
Intelligent Receipt Matching
Users can capture receipts using their mobile devices, and the software automatically pairs them with the correct expense reports, streamlining the expense reporting process.
Mobile App
The Webexpenses mobile app allows users to manage expenses on-the-go, including submitting claims, tracking mileage, and accessing policy reminders.
Integration and Security
The software integrates with over 50 accounting systems, ensuring seamless control over company budgets. It also uses high-security standards via Amazon Web Services to protect sensitive data.
User Benefits
Webexpenses is particularly beneficial for several groups:Employees
The software simplifies the process of submitting expenses, allowing users to capture receipts and track mileage easily through the mobile app. This reduces the time and effort required for expense reporting.
Managers and Approvers
Webexpenses streamlines the approval process, making it faster and more accurate. Managers can review, approve, or reject expense reports from any device, and changes sync automatically across all devices.
Finance Teams
The software helps finance teams maintain better control over business financials, increase visibility on spend, and accurately predict future expenses. It also reduces the risk of errors and fraud by enforcing consistent policies and procedures.
Overall Recommendation
Webexpenses is highly recommended for businesses of all sizes looking to streamline their travel expense management and corporate spend processes. Here are some key reasons:Efficiency and Time Savings
Webexpenses automates many aspects of expense management, saving time for both employees and finance teams. Users can submit claims quickly, and managers can approve them efficiently, reducing the overall processing time by up to 25%.
Accuracy and Compliance
The software ensures accurate tracking and reporting, complying with relevant regulations such as HMRC requirements. It also flags claims that fall outside set limits, helping to reduce fraud.
User Satisfaction
Webexpenses has received numerous awards and positive reviews from customers, highlighting its ease of use, seamless integration with other systems, and strong customer support.
In summary, Webexpenses is an excellent choice for any organization seeking to simplify, streamline, and accurately manage their travel expenses and corporate spend, while also promoting sustainability and compliance.