
1&1 IONOS MyWebsite - Detailed Review
Website Tools

1&1 IONOS MyWebsite - Product Overview
Introduction to 1&1 IONOS MyWebsite
1&1 IONOS MyWebsite is a user-friendly website builder designed to help individuals and businesses create and manage their online presence. Here’s a breakdown of its primary function, target audience, and key features:Primary Function
The primary function of 1&1 IONOS MyWebsite is to enable users to create and customize websites without requiring extensive technical or coding skills. It offers a simple and intuitive way to build basic websites, blogs, and online stores.Target Audience
IONOS MyWebsite is primarily targeted at small to medium-sized businesses, as well as individuals looking to establish or enhance their online presence. It is particularly suited for those in industries such as eCommerce, medicine/health, real estate, and education, where reliability and security are crucial.Key Features
Ease of Use
The website builder is known for its ease of use, featuring a simple editor that allows users to add premade content blocks or page sections rather than individual elements. This approach ensures that users can create a professionally designed website quickly without worrying about the layout.Templates and Customization
IONOS MyWebsite offers 18 modern and attractive templates, although the selection is relatively limited. These templates are industry-specific and can be customized in terms of color palettes, fonts, and transitions between page sections. For more advanced customization, users can also edit HTML and CSS.Pricing and Plans
The platform offers three main plans: Starter, Plus, and Pro. The Starter plan starts at £9 a month for basic websites and £19 a month for eCommerce sites. The Plus and Pro plans offer additional features such as full website customization, blog functionality, image galleries, and more advanced eCommerce capabilities.Multilingual Support
IONOS MyWebsite supports websites in 60 different languages, making it ideal for businesses aiming to reach an international audience.SEO and Marketing Tools
The platform includes tools for search engine optimization (SEO), such as keyword research and on-page SEO suggestions, to help improve website visibility. It also integrates with social media platforms and offers email marketing tools.Security and Reliability
IONOS provides an SSL certificate with all plans, ensuring data security. The Pro plan includes a Wildcard SSL certificate for additional protection. The platform also boasts a 99.9% uptime guarantee, making it reliable for businesses with high traffic.Customer Support
All plans include telephone support, which is a significant advantage over other website builders. Additionally, IONOS offers 24/7 customer support through phone or email.E-Commerce Capabilities
For eCommerce sites, IONOS MyWebsite offers features such as product management, inventory control, payment gateways, and customer-centric tools like live chat and online booking. It also supports integrations with platforms like Facebook and Instagram for expanded reach. In summary, 1&1 IONOS MyWebsite is a practical and affordable solution for individuals and small to medium-sized businesses looking to create a professional online presence with ease.
1&1 IONOS MyWebsite - User Interface and Experience
Ease of Use
The platform is very user-friendly, even for those with no prior web design experience. The website builder does not require you to drag and drop individual content elements around your pages. Instead, you build your website using premade content blocks or sections, which include text, images, and other elements. This approach ensures that creating a professionally designed website is straightforward and quick, with minimal risk of ending up with a poorly designed site.
Interface Layout
The MyWebsite editor is divided into several intuitive sections:
- Website Preview: A live preview of your website is displayed in the center of the screen, allowing you to see changes in real-time.
- Sections: Each page consists of sections that you can manage in the sidebar. You can add, remove, or rearrange these sections as needed.
- Navigation Menu: This menu lets you switch between different features such as content, design, pages, and shop settings.
- Undo and Redo Buttons: These buttons allow you to easily undo or redo actions.
- Top Bar: Here, you can see your website’s status, toggle between previews, and publish your site.
Section-Based Design
IONOS MyWebsite uses a section-based approach, where you add entire sections to your website rather than individual elements. These sections are categorized (e.g., “Gallery,” “Contact,” “Text”) and can be slightly adjusted in terms of layout and design. While this makes the process easy and fast, it also limits the flexibility and uniqueness of your website design.
AI-Assisted Web Design
The platform offers an AI-assisted web design feature that generates a draft of your website based on the input you provide. You can then manually adjust this draft to your preferences. However, this feature is more of a convenience than a game-changer, as the automatically created websites may not match the quality of handcrafted designs.
Customization Options
While the platform is easy to use, it has limited customization options. You can change color palettes, fonts, and transitions between page sections, but the overall layout of individual elements within sections is fixed. For more advanced changes, IONOS provides an HTML and CSS editor, but this requires some technical knowledge.
Performance and Speed
The website editor is fast and responsive, with minimal performance issues. However, image uploads can take some time. The overall user experience is smooth, making it easy for beginners to create and manage their websites quickly.
Dashboard and Management
Once you’ve created your website, you’ll be taken to the IONOS management dashboard. This dashboard is logically arranged, allowing you to manage all aspects of your website, including website-building tools, shop builder, marketing features, and statistics. The central search function helps you quickly find features and review your subscriptions and products.
Conclusion
In summary, 1&1 IONOS MyWebsite offers a user-friendly interface that is ideal for beginners who want to create a functional website quickly and easily. While it lacks the flexibility and advanced customization options that more experienced users might prefer, it is a solid choice for those who prioritize ease of use and a straightforward design process.

1&1 IONOS MyWebsite - Key Features and Functionality
1&1 IONOS MyWebsite Builder
The 1&1 IONOS MyWebsite builder, particularly the MyWebsite Now version, incorporates several key features and functionalities, especially with the integration of artificial intelligence (AI).
Block-Based Editor
The MyWebsite builder uses a block-based editor, which is ideal for users with limited time and technical skills. This editor allows you to build your website in sections using premade content blocks, such as galleries, text blocks, grids combining text and images, and testimonials. This approach ensures that creating a professionally designed website is straightforward and minimizes the risk of ending up with a poorly designed site.
Responsive and Mobile-Optimized Sites
All websites built with the MyWebsite builder are fully responsive and optimized for mobile devices, ensuring that your site looks great and functions well on various devices.
Ecommerce and SEO Tools
The platform offers a range of ecommerce and SEO tools, which are essential for online stores and improving your website’s visibility on search engines. These tools help you manage your online store and optimize your content for better search engine rankings.
Free Domain and SSL Certificate
New plans come with a free domain and SSL certificate, providing a secure and professional online presence right from the start.
AI Text Generator
One of the standout features is the integration of an AI text generator in the MyWebsite Now Plus and Pro plans. Here’s how it works:
- Users select the text field they want to work on in the editor.
- A menu appears with an “AI Text” icon.
- By clicking this icon, users can enter details such as industry, topic, and other specific information.
- The AI generates text automatically based on the input, with options to specify the number of paragraphs (up to five).
- For headlines, users can enter the topic and desired length (up to 20 words), and the AI will generate the headline.
This AI text generator saves time and resources for small and medium-sized businesses by creating compelling website content quickly.
AI-Driven Website Creation
MyWebsite Now also allows you to create entire websites using AI. Here’s the process:
- You enter basic information about your company or website, such as the name, industry, descriptive text, tone of voice, and contact information.
- You specify graphic preferences like font style and color palette.
- Based on this information, the AI generates several individual website designs that you can further customize and refine.
This feature streamlines the website creation process, making it easier and faster to get your website up and running.
Customization Options
While the editor is simple and user-friendly, it still offers some customization options. You can change your color palette, fonts, and the transitions between page sections. For more advanced changes, the platform provides an HTML and CSS editor.
These features and functionalities make the 1&1 IONOS MyWebsite builder a user-friendly and efficient tool for creating and maintaining a professional website, especially with the added benefits of AI integration.

1&1 IONOS MyWebsite - Performance and Accuracy
Performance
The performance of 1&1 IONOS MyWebsite is a mixed bag. Here are some critical metrics:
- Uptime: While IONOS promises 99.99% uptime, actual tests revealed a slightly lower uptime of 99.60%, with five short outages totaling 78 minutes over a two-week period. This is less than the advertised uptime and not as good as some other platforms.
- Response Time: The average response time for websites built with MyWebsite was 455ms, which is significantly longer than some competitors, such as Zyro.
- Load Times: Testing showed that the Time to First Byte (TTFB), Largest Contentful Paint (LCP), and fully loaded times varied by location. For example, TTFB was high in San Antonio and Mumbai, exceeding recommended times, while LCP was generally within recommendations. Fully loaded times also varied, with slower times in Mumbai.
Accuracy and AI Capabilities
The AI-driven features of MyWebsite Now aim to simplify the website creation process:
- AI Website Creation: The AI asks for basic information about your business, industry, and desired tone, then generates several website designs based on this input. Users can further customize these designs, but the customization options are limited.
- SEO Tools: MyWebsite provides basic SEO tools, including AI assistance to generate SEO-friendly text. However, these tools are found to be somewhat rigid and may not replace more advanced SEO tools like Ahrefs or Semrush.
Limitations and Areas for Improvement
Several limitations are noteworthy:
- Customization: Users have limited flexibility in customizing their websites, especially on the Starter plan, where rearranging elements is not possible. This lack of creative freedom can be a significant drawback for users seeking more control over their website design.
- Templates: MyWebsite offers only 35 templates, which is fewer than many other website builders. This limited selection can restrict the variety of designs available to users.
- Analytics: While MyWebsite provides good analytics tools, there were issues with data aggregation on the cheaper plans. For instance, it took 24 hours to get analytics reports, and even then, there were some inconsistencies.
Support and Ease of Use
On the positive side, MyWebsite is easy to use and includes 24/7 live support via phone and live chat, which is beneficial for beginners and small businesses.
Conclusion
In summary, while 1&1 IONOS MyWebsite is a good option for quickly launching a basic website or online store with minimal effort, it has some performance and customization limitations. Users who need more control over their website design or advanced features may find it insufficient. However, for small businesses and blogs, MyWebsite can be a viable choice due to its ease of use and included features like site analytics and SEO tools.

1&1 IONOS MyWebsite - Pricing and Plans
Plans and Pricing
1&1 IONOS MyWebsite offers three main plans: Starter, Plus, and Pro.Starter Plan
- Cost: £9 a month for a basic website, £19 a month for an ecommerce site.
- Features:
- Limited website customization.
- Basic website or online store with up to 500 products.
- Limited blog functionality.
- No photo galleries.
- No mobile app for store management.
- Free domain for the first year.
- Free website hosting.
Plus Plan
- Cost: £15 a month for a basic website, £25 a month for an ecommerce site.
- Features:
- Complete access to the MyWebsite builder.
- Ability to add page sections.
- Online store with up to 5,000 products.
- Full blog functionality.
- Photo galleries.
- Mobile app for store management.
- Advanced design options, including 50 GB of web space and up to 200 subpages.
- AI SEO assistant and SiteAnalytics.
Pro Plan
- Cost: £20 a month for a basic website, £50 a month for an ecommerce site.
- Features:
- Unlimited web space and subpages.
- Online store with up to 10,000 products.
- Advanced features like favorites, wish lists, and product filters.
- SEO tools and a 50 GB email inbox.
- All features from the Plus plan, with additional ecommerce capabilities.
Special Offers and Discounts
- For the first year, the prices are significantly discounted: £1 a month for the Starter plan, £5 a month for the Plus plan, and £10 a month for the Pro plan. After the first year, the prices revert to the standard rates.
Additional Plans
- There are also specialized plans such as the “Starter List Local Essential” and “Plus List Local Essential” which include additional marketing features. These plans are priced at £4 a month for the first year and £5 a month for the first six months, respectively.
Free Options
- There is no completely free version of the MyWebsite builder. However, all plans include free website hosting, a free domain for the first year, and other essential features like a Wildcard SSL certificate and DDoS protection.
Security and Hosting
- All plans come with free website hosting, which includes benefits like 99.9% uptime, scalable performance management, fast page loading times, and comprehensive security measures such as daily backups and a Wildcard SSL certificate.

1&1 IONOS MyWebsite - Integration and Compatibility
Integration with Other Tools
1&1 IONOS MyWebsite offers several integrations that enhance its functionality. For instance, you can integrate your website with various e-commerce platforms and social media sites. The website builder allows you to sell products through platforms like Instagram, Facebook, Amazon, eBay, and Google Shopping. Additionally, it integrates with Square’s point-of-sale system for face-to-face sales.
Payment Processing
The platform supports the addition of PayPal Buy or Donate buttons, and for more advanced e-commerce needs, you can upgrade to the Premium level to access a full-featured online store with features like light inventory management, tax and shipping settings, and the ability to offer discount coupons and abandoned cart emails.
Analytics and SEO
1&1 IONOS provides internally developed analytic and SEO solutions, such as Ranking Coach and WebAnalytics, which are available as subscription add-ons. These tools help in optimizing your website for search engines and tracking its performance.
Domain and Hosting
1&1 IONOS MyWebsite plans come with a free domain and SSL certificate, ensuring your site is secure and easily accessible. The company also guarantees a 99.99% uptime and operates 15 data centers in Europe and the United States, mirroring your data in two data centers for added reliability.
Compatibility Across Devices
All websites built with the 1&1 IONOS MyWebsite builder are fully responsive and optimized for mobile devices. This means that the elements of your site will resize and adjust to fit smaller displays, ensuring a smooth user experience across different devices.
Platform Compatibility
While there isn’t extensive information on specific platform integrations beyond what’s mentioned, 1&1 IONOS does support basic compatibility with other services through its user dashboard. However, for advanced integrations like pointing your domain to other platforms (e.g., Webflow), you would need to follow specific settings such as A record and CNAME record configurations.
Summary
In summary, 1&1 IONOS MyWebsite is well-integrated with various e-commerce and social media tools, offers strong analytics and SEO support, and ensures high compatibility across different devices due to its responsive design. However, for more specialized platform integrations, you may need to configure settings manually.

1&1 IONOS MyWebsite - Customer Support and Resources
Customer Support Channels
24/7 Live Chat
You can contact IONOS customer support via live chat, which is available 24 hours a day, 7 days a week. To access this, visit the IONOS website, click on the “Support” button, and then select “Contact Us” to find the “Start Chat” button.
Phone Support
IONOS offers phone support with multiple numbers available for different countries. You can find these numbers on the “Contact Us” page of their website. For example, in the USA, you can call 1-484-254-5555, and in the UK, you can call 44-800-021-1693.
Although IONOS does not provide a dedicated support email address for general inquiries, you can use the contact form on their website or the email address info@ionos.com
for more general queries.
Additional Resources
Knowledge Base and Help Center
IONOS has an extensive help center with hundreds of support articles covering various topics such as domains, hosting, data protection, online marketing, and technical support. These articles are well-written and carefully structured to help you resolve issues on your own.
FAQs
The website includes a section of frequently asked questions that can help you address common issues without needing to contact support directly.
Website Migration Tools
If you need to migrate your website to IONOS, they offer a free website migration tool as well as professional migration services to make the process easier.
Personal Consultant
During operational hours, you can contact a personal consultant via chat, phone, or by visiting the IONOS office for more personalized support.
By leveraging these support channels and resources, you can effectively manage and troubleshoot any issues you encounter while using 1&1 IONOS MyWebsite, ensuring a seamless experience in building and maintaining your website.

1&1 IONOS MyWebsite - Pros and Cons
Advantages of 1&1 IONOS MyWebsite
User-Friendly Interface
IONOS MyWebsite is highly user-friendly, making it easy for beginners to create an attractive website quickly. The platform is designed for those without web design or programming experience, and its editor is fast and responsive.
Affordable Pricing
The plans offered by IONOS MyWebsite are very affordable, with basic website plans starting at £9 a month and ecommerce plans at £19 a month. This makes it a cost-effective option compared to many competitors.
AI-Assisted Website Creation
MyWebsite Now uses artificial intelligence to help create websites. You can input basic information about your company, industry, and desired design elements, and the AI will generate several website designs for you to customize.
Mobile-Responsive and SEO Tools
All websites created with IONOS MyWebsite are mobile-responsive, and the platform includes basic SEO tools such as the ability to set page titles, SEO descriptions, and URLs. It also automatically generates a sitemap for your website.
24/7 Support
IONOS offers excellent customer support with 24/7 availability via phone and live chat. The support staff are generally friendly and knowledgeable, and there is also an AI assistant available to answer questions.
Ecommerce Platform
The ecommerce platform integrated into IONOS MyWebsite is well-equipped with extensive product settings and versatile sales and marketing features, making it a good option for online stores.
Disadvantages of 1&1 IONOS MyWebsite
Limited Design Flexibility
One of the major drawbacks is the limited design flexibility. You cannot drag and drop content elements freely, and you are restricted to using premade content blocks. There are only 18 templates available, which, although eye-catching, may not be sufficient for users seeking more customization options.
Limited SEO Options
While IONOS MyWebsite includes some basic SEO features, it lacks advanced settings such as the ability to block pages from being indexed, edit the robots.txt file, or create 301 redirects. This can be a significant limitation for users who need more control over their SEO.
No Blogging Feature
IONOS MyWebsite does not support blogging, which is a significant omission for users who need to create and manage blog content.
Uptime and Performance
Although IONOS promises 99.99% uptime, actual performance may vary. Testing showed an uptime of 99.60% and an average response time of 455ms, which is not as good as some other platforms.
Automatic Translation Limitations
For multilingual websites, the automatic translation feature can be convenient, but it does not allow for manual adjustments or thorough localizations, which might be a drawback for some users.
Limited Advanced Features
The platform lacks several advanced features such as creating courses, forums, or membership areas, and it does not have a real app store with extensive third-party integrations.
Overall, IONOS MyWebsite is a good choice for those looking to create basic websites or online stores quickly and affordably, but it may not be the best option for users who require more design flexibility, advanced SEO features, or blogging capabilities.

1&1 IONOS MyWebsite - Comparison with Competitors
Ease of Use and Target Audience
IONOS MyWebsite is particularly user-friendly, making it an excellent choice for beginners who want to create a website quickly and with minimal effort. It uses AI to generate a draft of your website based on the input you provide, which can then be manually adjusted.
In contrast, Wix AI Website Builder also caters to beginners but offers more advanced design functionalities and a wider range of AI tools, including an AI image creator, alternative layouts, and ChatGPT integration.
Design Flexibility
One of the main limitations of IONOS MyWebsite is its restricted design options. The platform uses relatively rigid sections, making it difficult to deviate from the provided layouts and templates. Additionally, the template selection is very limited.
Dorik, on the other hand, offers more flexibility with its AI image generator and language generation capabilities in any language. It allows for more customization from just a prompt, although it may not be as beginner-friendly as IONOS.
Ecommerce Features
IONOS MyWebsite stands out with its powerful ecommerce platform, which includes extensive product, sales, and marketing features. It supports multiple sales channels, product variants, and comprehensive payment and shipping options. However, the shop sections are also limited in customization.
Shopify AI and Wix AI Website Builder also offer strong ecommerce features. Shopify’s AI tools, such as Shopify Magic, help with tasks like auto-generating product descriptions, while Wix provides tools for optimizing SEO and generating product descriptions.
AI Capabilities
IONOS MyWebsite’s AI features are more of a convenience rather than a game-changer. The AI assists in creating a website draft but does not offer the same level of advanced AI tools as some competitors.
Wix AI Website Builder and 10Web AI Builder are more advanced in this regard. Wix integrates ChatGPT for generating text and offers an AI meta tag creator for SEO optimization. 10Web AI Builder can replicate the design and structure of a given website in WordPress, providing more detailed AI-driven design capabilities.
Additional Features
IONOS MyWebsite lacks certain standard features such as blogging and advanced SEO options. However, it does offer integrated marketing features and a booking tool for appointments and reservations.
Jimdo and Hostinger Website Builder provide more balanced feature sets, including blogging and better SEO options. Jimdo is known for its detailed setup process and user-friendly interface, while Hostinger offers a range of templates and customization options.
Conclusion
In summary, while IONOS MyWebsite is excellent for beginners who need a quick and easy website setup with strong ecommerce features, it may not be the best choice for those seeking more design flexibility or advanced AI tools. Alternatives like Wix AI Website Builder, Dorik, and 10Web AI Builder offer more comprehensive AI capabilities and design options.

1&1 IONOS MyWebsite - Frequently Asked Questions
Q: What are the pricing plans for 1&1 IONOS MyWebsite?
The pricing plans for 1&1 IONOS MyWebsite include the Starter, Plus, and Pro plans. The Starter plan costs £9 a month for basic websites and £19 a month for ecommerce sites. The Plus plan costs £15 a month for basic websites and £25 a month for ecommerce sites. The Pro plan costs £20 a month for basic websites and £50 a month for ecommerce sites. There are also discounted rates for the first year, with the Starter plan at £1 a month, the Plus plan at £5 a month, and the Pro plan at £10 a month.
Q: Can I customize the layout of my website using 1&1 IONOS MyWebsite?
No, you cannot freely customize the layout of individual elements on your website. Instead, you can add premade page sections that contain text, images, and other content. These sections can be moved up and down, but the layout within each section is fixed. However, you can change style options such as color palettes, fonts, and transitions between page sections. For more significant changes, you can use the HTML and CSS editor.
Q: How many templates are available for 1&1 IONOS MyWebsite?
There are 18 templates available for 1&1 IONOS MyWebsite. These templates are modern and attractive, but they are limited in number compared to other website builders like Zyro and Squarespace, which offer dozens more templates.
Q: Does 1&1 IONOS MyWebsite support ecommerce functionality?
Yes, 1&1 IONOS MyWebsite supports ecommerce functionality. The ecommerce plans start at £19 a month for the Starter plan, £25 a month for the Plus plan, and £50 a month for the Pro plan. These plans allow you to sell up to 5,000 products on the Plus plan and up to 10,000 products on the Pro plan.
Q: Is there a free trial or free version of 1&1 IONOS MyWebsite?
No, there is no free trial or free version of 1&1 IONOS MyWebsite. However, you can cancel within the first 30 days for a full refund if you are not satisfied with the service.
Q: How does the AI-supported website creation work in 1&1 IONOS MyWebsite Now?
The AI-supported website creation in 1&1 IONOS MyWebsite Now allows you to create a website by providing basic information about your company or project, such as the name, industry, descriptive text, tone of voice, and contact information. Additionally, you can specify graphic preferences like font style and color palette. The AI then generates several individual website designs based on this information, which you can further customize.
Q: What features are included in the different plans of 1&1 IONOS MyWebsite?
The Starter plan includes limited website customization, a limited blog, no image galleries, and a free domain for one year. The Plus plan adds full website customization, a blog, image galleries, and support for up to 5,000 products in the ecommerce version. The Pro plan includes all the features of the Plus plan, with support for up to 10,000 products in the ecommerce version and additional features like advanced analytics and SEO optimization.
Q: Does 1&1 IONOS MyWebsite offer any additional tools or features?
Yes, 1&1 IONOS MyWebsite offers several additional tools and features, including an AI text generator and improver, an online booking tool, AI SEO optimization, competitor tracking, social media integration, and image optimization. The Pro plan also includes advanced SiteAnalytics Plus and the rankingCoach feature.
Q: How easy is it to build a website with 1&1 IONOS MyWebsite?
Building a website with 1&1 IONOS MyWebsite is relatively easy. The platform uses premade content blocks and sections, which helps in creating a professionally designed website quickly without much technical knowledge. The AI-supported creation dialogue also simplifies the process by generating website designs based on the information you provide.
Q: What kind of support does 1&1 IONOS MyWebsite offer?
1&1 IONOS MyWebsite offers 24/7 phone and live chat support to help you with any issues or questions you may have while creating or managing your website.
