Quttera - Detailed Review

Frequently Asked Questions about Quttera’s Website Malware Scanner

Can Quttera clean my website if it is already infected with malware?

Yes, Quttera can clean your website if it is already infected with malware. Their service includes unlimited malware removal, which can be performed automatically as well as manually. However, it’s important to note that the malware removal process may sometimes corrupt your site, especially if the site was already damaged by the infection.

Do you provide website protection?

Yes, Quttera provides website protection through its proprietary Web Application Firewall (WAF). This WAF protects against a wide range of attacks and security threats, including Cross Site Scripting (XSS), Shell-code, zero-day (0-day) attacks, and many more listed in the OWASP Top 10.

If my site has malware and I move the domain to another host, will that fix the problem?

No, moving your domain to another host will not fix the malware problem. Malware infections are often embedded in the website’s files or database, so simply changing the hosting provider will not remove the malware. You need to perform a thorough cleanup of the infected files and database.

Do you offer a one-time cleanup?

No, Quttera does not provide one-time malware removal. All their plans include ongoing and unlimited malware removal as part of the subscription.

What types of exploits can Quttera’s engine detect?

Quttera’s engine is capable of detecting various types of exploits, including JavaScript exploits found in HTML pages, malicious PDF files, and exploits hidden in images and other media content.

How does Quttera’s website malware scanner work?

Quttera’s website malware scanner performs comprehensive security analysis by scanning websites, domains, and web assets for various security threats. It uses dynamic URL detonation, where submitted URLs are emulated with various browsers to scrutinize their behavior. The scanner also employs heuristic malicious content detection and real-time scanning to identify potential and actual security issues.

What are the different pricing plans offered by Quttera?

Quttera offers four pricing plans:

• Free: Scans your website for malware and provides a full report on affected pages. It also cleans malware on demand.
• Essential Security: Includes external and continuous server-side malware scanning, SSL certificates, DNS-based WAF, DDoS protection, threat mitigation, and website hardening for $10 per month.
• Premium Security: Adds unlimited automated malware removal, anti-hacking protection, website audit, and blacklist prevention on top of the Essential Security features for $179 per year.
• Emergency: Combines both Essential and Premium Security plans with the fastest response time for malware mitigation (within 4 hours) for $249 per year.

Can Quttera help with threat classification and location?

Yes, Quttera’s enhanced malware scanning features include threat classification and location. This allows for the unique identification of threats and their location within a file, which helps in writing comprehensive incident reports and improving malware cleanup automation.

How does Quttera’s sandbox layer work?

Quttera’s sandbox layer runs malicious code in an isolated environment, capturing a comprehensive view of malware behavior. This helps in detecting hidden malware redirects and other insidious attacks, making it easier to track and remediate infected nodes.

Do you offer a refund?

Yes, Quttera offers a full refund if filed within 30 days from the purchase date and no malware removal request has been submitted. However, if the malware removal process corrupts your site, you should contact their support team for assistance.