
EndNote - Detailed Review
Writing Tools

EndNote - Product Overview
Introduction to EndNote
EndNote is a reference management software that plays a crucial role in the research and writing process, particularly for academics, researchers, and students. Here’s a brief overview of its primary function, target audience, and key features.
Primary Function
EndNote is designed to help users manage and organize their references, citations, and bibliographies efficiently. It allows you to create a personal library of references, which can be downloaded from various databases, generated from PDF files, or manually entered. The software integrates seamlessly with word processing tools to insert in-text citations or footnotes and generate bibliographies in various citation styles, such as APA, Chicago, or MLA.
Target Audience
The primary target audience for EndNote includes researchers, academics, students, and anyone involved in scholarly writing. The demographic breakdown shows that the largest age group of users is 25-34 years old, with a slightly higher female user base (63.35% female vs 36.65% male).
Key Features
- Reference Management: EndNote allows you to create, organize, and manage your references in a database. You can add keywords, labels, and notes to your references and search or sort them as needed.
- Citation and Bibliography: The software enables you to insert in-text citations or footnotes into your documents and generate bibliographies in thousands of different citation styles. You can easily reformat your references to a different citation style if required.
- Collaboration: EndNote offers the ability to share selected groups of references or your entire library with others using EndNote Online. This feature is particularly useful for collaborative research projects.
- Multi-Platform Availability: EndNote is available for both Mac and Windows, as well as an online version (EndNote Basic) and an iPad app. This allows users to sync their references across different devices.
- Full-Text Integration: EndNote can find, attach, and annotate full-text PDF files, making it easier to access and reference your sources.
In summary, EndNote is an essential tool for anyone involved in research and academic writing, offering a comprehensive set of features to manage references, citations, and bibliographies efficiently.

EndNote - User Interface and Experience
The User Interface of EndNote
The user interface of EndNote, particularly in its latest versions such as EndNote 20, has undergone significant changes that have elicited mixed reactions from users.
Interface Layout
EndNote 20 features an enhanced user interface design, which includes a command bar and three main panes: the groups pane, the list pane, and the individual view pane, along with a search pane. The groups pane allows users to organize their records into various groups and subgroups, while the list pane provides a logical list of references organized by column headings. The individual view pane, often referred to as the preview pane, displays detailed information about the selected reference and allows for editing and attaching files like PDFs.
Ease of Use
However, many users have expressed dissatisfaction with the new interface, particularly those who were accustomed to the older versions like EndNote X9. Key issues include:
- Loss of Keyboard Shortcuts: Users who rely heavily on keyboard shortcuts have found that many of these shortcuts are no longer available or are less intuitive, forcing them to use the mouse more frequently.
- Context Menu Limitations: The context menu (right-click menu) is disabled in certain windows, such as the search area, which can be inconvenient.
- Screen Real Estate: The new interface has larger symbols and a different layout that consumes more screen space, making it less efficient for users who work with multiple windows open simultaneously.
User Experience
The overall user experience has been a point of contention. Here are some key points:
- Visual Clarity: Some users find the new interface less clear and more cluttered compared to the previous version. They prefer the more straightforward and discrete layout of EndNote X9.
- Customization: There is a strong desire for more customization options, such as customizable menus and a quick shortcuts bar similar to Microsoft Word. Users feel that the lack of these features hampers their productivity.
- Feedback and Support: Users have complained about the lack of response from Clarivate to their feedback and suggestions. Many feel that their concerns are not being addressed, leading to frustration and consideration of alternative software.
New Features
Despite the criticisms, EndNote 20 does introduce some positive changes:
- Improved PDF Handling: The new version offers an enhanced PDF reading experience and better attachment management.
- Duplicate Reference Detection: There is improved detection and handling of duplicate references, which can help maintain the integrity of the reference library.
Conclusion
In summary, while EndNote 20 has made some improvements in terms of features, the user interface changes have not been universally well-received. Many long-time users miss the simplicity and functionality of older versions and are seeking more customization options and better support for their workflow preferences.

EndNote - Key Features and Functionality
EndNote Overview
EndNote is a comprehensive citation management tool that offers a wide range of features, some of which are enhanced by AI capabilities. Here are the main features and how they work, including the integration of AI:Centralized, Searchable Library
EndNote allows you to store, organize, and manage references, including tables, charts, images, and PDFs, in a centralized and searchable library. This makes it easy to retrieve information throughout your research process.Importing and Searching References
You can import or search for references from various databases and online resources such as PubMed, Cochrane Library, Scopus, Web of Science, and Google Scholar. AI algorithms can automatically extract metadata from these sources, including author names, publication dates, journal titles, and DOI numbers, reducing manual entry time and minimizing errors.Organization and Categorization
EndNote enables you to create group sets, groups, and color tags to categorize and organize your references. The new tagging feature in EndNote 21 allows you to add customizable labels to references, making it easier to manage and share your library with others.Full-Text Article Retrieval
EndNote helps you find full-text articles and can even read, annotate, and manage your PDF files. The EndNote Click plugin uses AI to automatically detect institutional subscriptions and search for full-text versions of papers.Citation and Bibliography Management
EndNote integrates with word processing documents to cite references and create formatted bibliographies or reference lists. The Cite While You Write (CWYW) feature automatically creates in-text citations and reference lists, and it is now compatible with Google Docs, in addition to Microsoft Word and Apple Pages.AI-Driven Metadata Extraction and Citation Analysis
AI algorithms in EndNote can automatically extract metadata from various sources, ensuring accurate and up-to-date citations. AI also analyzes citation patterns, identifies co-citation and bibliographic coupling, maps citation networks, and analyzes citation clusters. This helps researchers understand the impact of their work and the influence of related studies.Author Disambiguation
AI techniques in EndNote help with author disambiguation by analyzing publication history, comparing author affiliations, and identifying similar names. This ensures that citations are correctly attributed, enhancing the reliability of bibliometric analyses.Predictive Modeling and Research Trends
AI can predict future research trends by analyzing large datasets, identifying emerging research areas, and forecasting the potential impact of publications. This guides researchers in focusing their efforts on high-impact areas.Collaboration and Sharing
EndNote allows you to share your library or select groups with other researchers, facilitating collaboration. You can grant access to up to 1,000 co-authors and colleagues, and the EndNote Sync feature ensures that your references are synchronized across multiple platforms.Data Restoration and Protection
EndNote 21 includes new data restoration functions that protect your work by allowing you to recover your library from the cloud and restore previous versions of individual references. This ensures that your research is not lost in case of data issues.AI-Powered Citation Suggestions and Flagging
EndNote’s AI tools analyze draft manuscripts and recommend alternative references that may be more relevant or impactful. The AI also flags instances where citations are missing, prompting researchers to add necessary references before submission.Research Discovery and Literature Reviews
AI in EndNote enhances research discovery by analyzing trends in published literature, identifying emerging topics, and facilitating the creation of comprehensive literature reviews. This helps researchers stay ahead of the curve and navigate complex topics more easily.Conclusion
In summary, EndNote combines traditional citation management features with advanced AI capabilities to streamline the research process, enhance academic integrity, and provide valuable insights into the academic landscape.
EndNote - Performance and Accuracy
Performance
EndNote is highly regarded for its ability to streamline the research and writing process. Here are some of its strengths:
Efficient Reference Management
EndNote excels in organizing and managing references, allowing users to search, store, and annotate references efficiently. It integrates with various databases and can automatically download and attach full-text PDFs to references.
Citation and Bibliography Formatting
EndNote offers tools like “Cite While You Write” (CWYW) that enable users to insert references and format citations and bibliographies directly within Microsoft Word, Apple Pages, and now Google Docs. It supports over 5,000 citation styles, including popular formats like APA, MLA, and Chicago.
Collaboration
The software allows for seamless collaboration by enabling users to share libraries with up to 1,000 colleagues, including notes and annotations. This feature is particularly useful for large-scale research projects.
Accuracy
EndNote is known for its accuracy in formatting citations and bibliographies:
Automated Formatting
The CWYW tool ensures that citations and bibliographies are accurately formatted according to the chosen style, reducing the risk of manual errors.
Consistency
EndNote maintains consistency in citation styles, which is crucial for academic and professional publications.
Data Restoration
The latest versions of EndNote include data restoration functions, which protect users’ work by allowing them to restore their library and individual references from the cloud, ensuring that their research is not lost.
Limitations and Areas for Improvement
While EndNote is a powerful tool, there are some areas where it could be improved:
Learning Curve
For new users, especially those not familiar with reference management software, there might be a learning curve to fully utilize all the features of EndNote.
Cost
EndNote is not free; it requires a purchase, which could be a barrier for some users. However, it does offer a free online version with basic features.
Integration with Other Tools
While EndNote integrates well with popular word processors and Google Docs, there might be limitations or compatibility issues with other specific tools or software that users prefer.
Conclusion
EndNote is a reliable and efficient tool for managing references, formatting citations, and collaborating on research projects. Its performance and accuracy are well-regarded, especially in the academic and scientific communities. However, users should be aware of the potential learning curve and the cost associated with the full version of the software. Overall, EndNote is a valuable asset for anyone involved in research-rich writing.

EndNote - Pricing and Plans
Pricing Plans
Full License
- The Full License of EndNote is priced at around $249.95.
- This plan includes all the features such as the ability to work offline, no record limit, direct exporting of search results from more databases, and the capability to customize and save searches, displays, and output styles.
Upgrade License
- The Upgrade License is available for $99.95 to $128.66, depending on the source. This requires your current serial number for the purchase.
- This plan is ideal for users who already have an older version of EndNote and want to update to the latest features.
Student License
- The Student License is priced at approximately $115.95 to $136.82. This plan is specifically for students and offers many of the same features as the Full License but at a discounted rate.
Volume License
- EndNote also offers a Volume License plan, which is customized based on the request. This is typically for institutions or organizations needing multiple licenses.
Free Option: EndNote Basic
- EndNote Basic is a free version available online. It allows users to organize references in folders, create formatted reference lists in various styles, and collect references from most library catalogs and some licensed databases. However, it has a 50,000 record limit and does not offer offline access or some of the advanced features available in the paid versions.
Each plan is designed to meet different user needs, whether you are a student, a professional, or an institution. It’s important to check the latest pricing directly from the vendor’s website, as prices may have changed since the last update.

EndNote - Integration and Compatibility
Platform Compatibility
EndNote is compatible with both Windows and Macintosh platforms. For Mac users, especially those with Apple Silicon-based Macs (manufactured from late 2020 onwards), it is essential to use EndNote version 20.1.0 or later to ensure compatibility. Earlier versions may encounter issues with the Word add-in on these Macs, but workarounds such as using Rosetta can help.Word Processor Compatibility
EndNote integrates seamlessly with Microsoft Word, OpenOffice, and even Apple Pages (version 6.2 or later with EndNote X9.3 or later). However, there are some limitations; for instance, Microsoft 365’s cloud-based Word is not compatible with EndNote’s Cite While You Write (CWYW) plugin. Documents must be opened in the desktop application of Word to make edits.Browser Compatibility
EndNote Online supports the latest versions of Chrome, Edge, Firefox, and Opera browsers. It also requires cookies and JavaScript to be enabled for full functionality.Network and Collaboration
EndNote libraries can be accessed on a network, allowing multiple users to search for references, cite them, and create bibliographies in read-only mode. However, editing a single library simultaneously by multiple users is not supported. Collaboration is facilitated through EndNote Online, where users can sync their desktop library and share references through shared groups.Cloud and Storage
EndNote offers unlimited local storage, and users with the software purchase can access unlimited storage via EndNote Web. EndNote Online can sync with only one EndNote Desktop Library, but this allows for sharing and collaboration with others. There are also limitations on cloud-based storage for documents formatted with EndNote, as they can become corrupted if stored in shared folders like SharePoint or Google Docs.Additional Tools and Features
EndNote allows users to import citations from library databases and catalogs, as well as from web pages using a bookmarklet. It also supports the attachment and annotation of PDFs, and the full-text search of these files. However, co-editing documents with Track Changes in Word while using EndNote is not recommended, as it can cause formatting errors.Conclusion
In summary, EndNote is versatile and compatible across various platforms, but it requires careful management of its integration with word processors, browsers, and cloud storage to ensure smooth functionality.
EndNote - Customer Support and Resources
Customer Support Options for EndNote
If you are looking for customer support and additional resources for EndNote, here are the options and resources available:Technical Support
For any technical issues or questions you have about EndNote, you can contact their technical support team through several channels:Phone Support
You can call the technical support at 1-855-258-5858 (Americas) or 44 8003288044 (EMEA). This service is available 24 hours a day, Monday through Friday.Email Support
You can email the EndNote Product Support Team directly at EndNote.support@clarivate.com.Chat Support
EndNote also offers a chat feature, although its availability can vary depending on the volume of queries.Knowledge Base
EndNote provides a comprehensive Knowledge Base where you can search for answers to common questions and issues. This resource can help you find solutions quickly without needing to contact support.Web Form Requests
If you prefer to submit your queries or issues through a web form, you can do so on the Clarivate support page. Here, you can submit technical support requests or account support requests.Additional Resources
EndNote Guides and Tutorials
The EndNote website and various library guides offer detailed instructions and tutorials on how to use EndNote, including how to integrate it with Microsoft Word and other writing tools.Library Support
Many academic institutions provide additional support for EndNote through their libraries. For example, the University of Calgary and Ohio State University offer guides and contact information for library staff who can assist with EndNote-related questions. These resources are designed to help you get the most out of EndNote, whether you are using the desktop version or the web-based version, and ensure you can manage your citations and bibliographies efficiently.
EndNote - Pros and Cons
Advantages of EndNote
EndNote offers several significant advantages that make it a valuable tool for managing and formatting citations:Organization and Management
EndNote allows you to store, organize, and manage references, including tables, charts, figures, images, and PDFs, all in one place. You can import or search for references from numerous databases and online resources such as PubMed, Google Scholar, and various other academic databases.Customization and Categorization
Users can create group sets, groups, and color tags to categorize and organize their references effectively. This feature helps in quickly locating and managing large collections of references.Citation and Bibliography Creation
EndNote enables you to create and format bibliographies in a style of your choice, with access to over 7,000 styles. You can also use the “Cite While You Write” (CWYW) feature to insert references and format citations directly in Microsoft Word, Apple Pages, and now Google Docs.Collaboration and Sharing
You can share your library or select groups with other researchers, making it easier to collaborate on projects. This feature supports sharing with up to 100 people.Data Protection and Recovery
EndNote 21 introduces a data restoration function, allowing you to recover your library from the cloud and restore previous versions of individual references. This ensures that your research is not lost in case of any issues.Tagging and Organization
The new tagging feature in EndNote 21 lets you add customizable labels to references, which can be shared with others. This enhances the organization and efficiency of shared libraries.Annotation and Full-Text Article Management
EndNote allows you to read, annotate, and manage your PDF files, and it can also find full-text articles for your references.Disadvantages of EndNote
Despite its many advantages, EndNote also has some notable disadvantages:Intuitive Issues
Some users have reported that newer versions, such as EndNote 20.3, are less intuitive compared to previous versions. Issues include the reference view not remembering preferred split settings, and the formatted reference pane being less accessible.Feature Reduction
EndNote 20.3 has seen the removal of some long-standing features, such as the ability to have a three-window display with the formatted reference at the bottom of the right-hand pane. This has caused frustration for some users.Buggy Behavior
Users have reported several bugs, including issues with the date range function and problems with searching for authors in multiple-author papers. These bugs can significantly hinder the user experience.Cost
EndNote 20 for desktops and laptops comes with a significant cost ($249.95), although it is free on iPads and iPhones. This can be a barrier for some users.Limitations in Web Version
While EndNote Web is free, it has fewer features compared to the desktop version, including fewer customizable citation styles (over 3,400 vs over 7,000 in the desktop version). By considering these points, you can make a more informed decision about whether EndNote aligns with your needs for managing and formatting citations.
EndNote - Comparison with Competitors
Unique Features of EndNote
EndNote is distinguished by its advanced AI capabilities, particularly in citation management and analysis. Here are some of its unique features:- AI-Driven Metadata Extraction: EndNote’s AI can automatically extract metadata such as author names, publication dates, journal titles, and DOI numbers from various sources, reducing manual entry time and minimizing errors.
- Citation Pattern Analysis: The software analyzes citation patterns, identifies co-citation and bibliographic coupling, maps citation networks, and analyzes citation clusters. This helps researchers understand the impact of their work and the influence of related studies.
- Author Disambiguation: AI techniques in EndNote help in correctly attributing citations by analyzing publication history, comparing author affiliations, and identifying similar names.
- Predictive Analytics: EndNote’s AI can predict which articles are likely to be influential by examining historical citation data, guiding researchers in their writing and publication strategies.
- Integration with Google Docs: EndNote 21 introduces the ability to insert citations directly into Google Docs, enhancing collaboration and online writing workflows.
Alternatives and Competitors
Zotero
Zotero is a popular alternative to EndNote, known for its ease of use and robust features. It offers automatic citation and bibliography generation, as well as the ability to organize and annotate PDFs. Zotero also has strong integration with various word processors and supports collaboration through shared libraries.Mendeley
Mendeley is another significant competitor, offering features like automatic metadata extraction, PDF annotation, and a large community-driven database of research papers. It also integrates well with Microsoft Word and Google Docs, making it a versatile option for researchers.Unriddle
Unriddle is an AI research tool that, while not a traditional citation manager, offers advanced AI-driven features for interacting with documents, automatic relations, and citing sources. It is particularly useful for those who need AI-assisted research and writing tools.Key Differences
- AI Capabilities: EndNote stands out with its advanced AI features for citation analysis and predictive analytics, which are not as prominently developed in other citation management tools like Zotero or Mendeley.
- Integration: While Zotero and Mendeley have good integration with word processors, EndNote 21’s new compatibility with Google Docs adds a significant advantage for collaborative online work.
- User Interface and Organization: EndNote’s tagging feature and data restoration functions in EndNote 21 make it easier to stay organized and protect work, which may not be as streamlined in other tools.
Conclusion
EndNote’s unique blend of AI-driven citation management, advanced citation analysis, and integration with various writing tools makes it a powerful choice for researchers. However, alternatives like Zotero and Mendeley offer different strengths, such as ease of use and community-driven databases, which might be more appealing to some users. Ultimately, the choice depends on the specific needs and preferences of the researcher.
EndNote - Frequently Asked Questions
How to Download EndNote?
To download EndNote, you typically need to access it through your institution’s library or purchase a license. Many universities provide EndNote as part of their research tools. You can check your institution’s library website for download links and instructions. For example, Northeastern University provides a guide on how to download EndNote.
How to Create a New Library in EndNote?
Creating a new library in EndNote is straightforward. When you first open EndNote, you will be prompted to create a new library or open an existing one. If you are creating a new library, you will need to choose a location to save it and give it a name. Detailed steps can be found in the EndNote FAQs provided by various institutions.
How to Import and Attach a PDF in EndNote?
To import and attach a PDF in EndNote, you can drag and drop the PDF into your EndNote library or use the “File” menu to import it. EndNote can automatically extract bibliographic data from the PDF. You can also import PDFs directly from online databases such as PubMed, Scopus, or Web of Science.
How to Add a Citation Style into EndNote?
EndNote allows you to choose from over 7,000 citation styles or create your own customized style. To add a citation style, go to the “Tools” menu, select “Output Styles,” and then open the “Style Manager.” Here, you can select the style you want to use or download additional styles from the EndNote website.
How to Add the EndNote Toolbar into Microsoft Word?
To add the EndNote toolbar into Microsoft Word, you need to ensure that EndNote is correctly integrated with Word. This typically involves installing the EndNote Cite While You Write (CWYW) add-in. You can verify the integration by checking if the EndNote toolbar appears in Word. If not, you may need to reinstall the CWYW add-in or check the EndNote support resources for troubleshooting.
How to Create Citations in Microsoft Word Using EndNote?
To create citations in Microsoft Word using EndNote, use the CWYW feature. Open your Word document, place your cursor where you want to insert the citation, and then use the EndNote toolbar to insert the citation. EndNote will automatically format the citation and bibliography according to the selected style.
How to Change a Citation Style in Microsoft Word Using EndNote?
To change a citation style in Microsoft Word using EndNote, go to the EndNote toolbar in Word, select “Style,” and choose the new citation style from the list. EndNote will automatically update all citations and the bibliography to match the new style.
How to Share Your EndNote Library with Other Researchers?
You can share your EndNote library or select groups with other researchers. EndNote 21 allows you to share your library with up to 1,000 people and set permissions for access and editing. This can be done through the desktop or online version of EndNote.
How to Find Full-Text Articles Using EndNote?
EndNote allows you to find full-text articles directly from your library. You can use the “Find Full Text” feature, which searches for the full text of the article based on the reference information. This feature works with many online databases and library resources.
How to Annotate PDFs in EndNote?
EndNote enables you to read, annotate, and manage your PDF files. Once you import a PDF into your library, you can open it and use the built-in annotation tools to highlight, add notes, and search within the PDF.
How to Ensure Field Codes are Correctly Used in Word Documents?
Field codes in Word documents allow EndNote to manage your citations and bibliography. To ensure they are used correctly, keep the “Instant Formatting” setting turned on in the Word ribbon for EndNote. This will display formatted references and populate the bibliography automatically. Avoid manually editing the field codes, as this can disrupt the connection between EndNote and your Word document.

EndNote - Conclusion and Recommendation
Final Assessment of EndNote
EndNote is a comprehensive reference management tool that offers a wide range of features to help users organize, cite, and manage their references efficiently. Here’s a detailed assessment of who would benefit most from using EndNote and an overall recommendation.Key Benefits
- Organization and Management: EndNote allows users to store, organize, and manage references, including tables, charts, images, and PDFs, in one place. It supports importing references from numerous databases and online resources such as PubMed, Scopus, and Google Scholar.
- Citation and Bibliography: The software integrates seamlessly with Microsoft Word through its “Cite While You Write” (CWYW) feature, enabling users to insert in-text citations and create formatted reference lists in various styles. This feature also allows for the automation of footnotes and reference lists.
- Collaboration: Users can share their library or select groups with other researchers, making it a valuable tool for collaborative projects.
- Annotation and Full-Text Access: EndNote enables users to read, annotate, and manage PDF files, and it can also help find full-text articles.
Who Would Benefit Most
EndNote is particularly beneficial for:- Researchers and Academics: Those who need to manage large numbers of references and citations will find EndNote indispensable. It simplifies the process of creating and formatting bibliographies, which is crucial for academic and research publications.
- Students: Students working on research papers, theses, or dissertations can greatly benefit from EndNote’s ability to organize references and automate citation processes.
- Professionals in Research-Intensive Fields: Professionals in fields like medicine, nursing, and pharmaceutical sciences, where accurate and consistent citation is critical, will find EndNote very useful.
Overall Recommendation
EndNote is an excellent tool for anyone who needs to manage references and citations efficiently. Here are some key points to consider:- Ease of Use: While it may take some time to get familiar with all the features, EndNote’s integration with Word and its user-friendly interface make it relatively easy to use.
- Customization: With over 7,000 citation styles available, users can choose the style that best fits their needs or create their own customized style.
- Collaborative Features: The ability to share libraries and collaborate with others makes it a great tool for team projects.