BigTime Software Overview
BigTime is a comprehensive, cloud-based project management and professional services automation (PSA) platform designed to cater to the unique needs of professional services firms. This software is tailored to help organizations in various industries, including accounting, architecture, consulting, engineering, IT services, and government contracting, among others.
Key Features and Functionality
Time and Expense Tracking
BigTime offers robust time and expense tracking features, including customizable timesheets with daily or weekly views, auto-fill capabilities, and smart lookup fields. The software also includes expense tracking that allows users to tie expenses to internal or client projects, along with approval workflows and credit card charge capture.
Project Management
The platform provides a full suite of project management tools, enabling users to oversee ongoing projects, track progress, budgets, timelines, tasks, and issues. This ensures projects are delivered on time and within budget. Users can define project scope, set deadlines, allocate resources, and monitor project quality.
Resource Allocation and Planning
BigTime enhances resource planning by providing visibility into staff availability, billable vs. non-billable hours, and budgeted vs. actual hours. The software allows for the assignment of tasks to team members, checking their availability, and monitoring utilization rates. Recent enhancements include improved search capabilities on planning and utilization boards and an upcoming advanced resource management solution.
Financial Management
The platform includes advanced financial management tools, such as invoicing, billing, and payment processing. Users can set flexible billing rates, create customizable invoice templates, and bill clients in various ways (e.g., time and material, fixed fee at milestones). The introduction of AutoPay in BigTime Wallet simplifies payment processes, reducing administrative tasks and accelerating cash flow.
Reporting and Analytics
BigTime offers powerful reporting and analytics capabilities, allowing users to generate customized reports and access real-time financial insights. The software provides actionable data and visualizations to support intelligent decision-making and business optimization.
Integrations
The platform integrates seamlessly with a variety of applications, including QuickBooks, Salesforce, Slack, Google Apps, Zapier, and Sage Intacct. These integrations help streamline workflow management and provide a single source of truth for all data.
Mobile and Offline Access
BigTime is accessible via mobile apps for iOS and Android, allowing users to track time and expenses on the go. The software also features offline functionality, enabling continuous work until an internet connection is reestablished for auto-sync.
Security and Compliance
BigTime adheres to rigorous security and compliance standards, including bank-level encryption, multi-factor authentication, and comprehensive audit trails. It is SOC 2 Type 2 certified, ensuring the privacy and integrity of sensitive customer information.
Pricing and Plans
BigTime offers several pricing plans to accommodate different business needs:
- Essentials: $20/user/month
- Advanced: $35/user/month
- Premier: $45/user/month
- BigTime ForeSight: Custom pricing
Additionally, there are plans like Express ($10/user/month), Pro ($30/user/month), and Premier ($40/user/month), each with varying levels of features and support.
In summary, BigTime is a robust PSA software that streamlines project management, time and expense tracking, resource allocation, financial management, and reporting for professional services firms. Its integrated approach, customizable features, and strong security measures make it an ideal solution for businesses looking to maximize efficiency and profitability.