Kesem AI Overview
Kesem AI is a sophisticated AI-powered tool designed to enhance the e-commerce experience, particularly for Shopify stores. Here’s a detailed overview of what the product does and its key features:
What Kesem AI Does
Kesem AI is a product recommender bot that leverages advanced artificial intelligence, specifically integrated with GPT-4, to provide immediate and accurate responses to customer inquiries about products. It aims to transform the search and browsing experience into a seamless buying process, thereby increasing sales conversions and customer satisfaction.
Key Features and Functionality
Personalized Product Recommendations
- Kesem AI offers instant, personalized product suggestions directly within the search bar, helping customers find relevant products quickly.
Real-Time Variant Selection
- Customers can choose colors, sizes, and other options for products directly from the search results, streamlining the selection process.
One-Click Add-to-Cart
- Products can be added to the cart directly from the search view, reducing the steps to checkout and enhancing the overall shopping experience.
Conversational Search Intelligence
- The AI understands the customer’s intent and provides relevant search results, ensuring that customers get the most accurate and helpful information about the products they are interested in.
Autonomous Actions
- Kesem AI can autonomously take actions within the store, such as facilitating comparisons and personalizing recommendations based on real-time data from the product catalog.
Integration with GPT-4
- The bot is integrated with GPT-4 to provide domain expertise, ensuring that the recommendations and answers are highly relevant and accurate.
Seamless Modal-to-Chatbot Transition
- Kesem AI allows for a smooth transition from search to chatbot interactions, providing a cohesive and user-friendly experience for customers.
Analytics and Reporting
- The platform includes analytics and reporting features to track user interactions, identify trends, and measure the performance of the chatbot, helping in continuous improvement.
Pricing Plans
Kesem AI offers several pricing plans tailored to different business needs:
- Quick Starter: $49/month (up to 500 product listings, 500 AI-powered queries, early access to new features, and standard support)
- Growth Plan: $99/month (up to 3,000 product listings, 3,000 AI-powered queries, early access to new features, and premium support)
- Scale Plan: $199/month (unlimited products, over 5,000 AI-powered queries, early access to new features, customizable solutions, and premium support)
Overall, Kesem AI is designed to enhance the e-commerce experience by providing personalized recommendations, streamlining the shopping process, and reducing the workload on customer service teams.