Product Overview of Vivify Health
Vivify Health is a pioneering provider of remote patient monitoring (RPM) software and connected care solutions, designed to transform patient care by enabling comprehensive, patient-centered, and holistic management of health conditions.
Purpose and Scope
Vivify Health’s platform is built by clinicians for clinicians, addressing the complex needs of patient care, including high costs, unstable hospital networks, scarce nursing staff, and the rising prevalence of chronic conditions. The system aims to provide proactive and impactful care outcomes by connecting patients with the right care at the right time.
Key Features and Functionality
Remote Patient Monitoring
- Vivify Health offers a robust RPM system that includes home monitoring kits and the option for patients to use their own devices (BYOD – Bring Your Own Device).
- Patients can use tablets, smartphones, or even landline phones (through Vivify Voice) to interact with the care team, ensuring inclusivity regardless of technological access.
Clinical Pathways
- The platform includes over 46 pre-built clinical pathways for chronic and acute care, which can be dynamically combined to create personalized care plans. These pathways include symptom questions, medication reminders, and advanced logic to ensure relevant and engaging patient experiences.
Patient Engagement and Education
- The Go mobile app allows patients to send biometric data, watch educational videos, complete condition-based pathways, and conduct video visits with their care team. The app also features secure in-app messaging and health tips to shape patient behavior.
- Rich multimedia content and text-to-speech functionality enhance patient education and engagement.
Integrated EHR Workflows and API Integration
- The platform integrates seamlessly with electronic health records (EHR) through sophisticated API integration, ensuring streamlined clinical experiences and efficient data management.
Data Management and Security
- The system provides secure data transmission both at rest and in transit, adhering to the highest standards of data security. It also includes features like ad hoc reporting, risk scores, and trend-based flags to alert clinicians to patient needs.
Virtual Visits and Communication
- Patients can engage in on-demand and scheduled video visits with their care teams. The platform also supports secure two-way in-app messaging and virtual visits, facilitating continuous communication.
Logistics and Technical Support
- Vivify Health offers comprehensive logistics services, including hardware lifecycle management and technical support available seven days a week. This ensures that devices are remotely managed, kept up to date, and any issues are promptly resolved.
Analytics and Reporting
- The platform includes more than 30 dashboards and reports, along with ad hoc reporting capabilities, to help clinicians monitor patient biometrics, activity, and progress. This data is crucial for making informed clinical decisions.
Patient-Centered Care Journey
Vivify Health’s solution is structured around a patient-centered care journey that involves several key steps:
- Connect: Patients are connected using tablets, phones, or OEM biometric devices.
- Engage: Patients are engaged through captivating and intuitive programs and automated outreach.
- Educate: Patients are educated with current, relevant, and informative content to encourage self-care.
- Guide: Patient behavior is guided with content and outcomes-based clinical pathways.
- Monitor: Patient biometrics, activity, and progress are monitored, with notifications for any significant changes.
- Interact: Patients interact with their care teams through in-app messaging, video visits, or phone calls.
Conclusion
Vivify Health’s RPM platform is a comprehensive solution designed to enhance patient engagement, education, and care management. By leveraging advanced technology, personalized clinical pathways, and robust data management, Vivify Health empowers healthcare providers to deliver high-quality, proactive care that improves patient outcomes and reduces healthcare costs.