Claap is an AI-driven meeting automation platform designed to optimize sales processes, enhance team productivity, and streamline communication across various teams within an organization.
What Claap Does
Claap is tailored to automate administrative tasks associated with sales, allowing sales representatives to focus more on closing deals and less on post-meeting busywork. The platform integrates AI technology to handle tasks such as meeting recordings, transcriptions, note-taking, CRM updates, and coaching, thereby saving sales teams significant time and improving overall sales performance.Key Features and Functionality
AI Agent
- Meeting Recording and Transcription: Automatically records and transcribes meetings in 99 languages, enabling easy access to meeting content.
- AI Notes: Generates personalized summaries using customizable templates, eliminating the need for manual note-taking.
- AI-generated Emails: Crafts follow-up emails that mirror your communication style, streamlining post-meeting follow-ups.
- CRM Enrichment: Keeps your CRM updated by auto-filling relevant information, ensuring data consistency and accuracy.
AI Analyst
- Deal Insights and Qualification: Provides automated deal qualification and reviews, helping you understand why deals are won or lost. It also delivers reports on objections, competitors, and feature requests.
- Monthly Objection Report: Offers monthly reports on top objections and feature requests, aiding in continuous improvement.
AI Coach
- Onboarding and Training: Accelerates the onboarding process for new account executives with AI-assisted coaching, pitch trainings, and live feedback. It also enables the creation of training materials from recorded clips or highlights of best calls.
- Training Assets Organization: Organizes all recordings and training assets in a secure and engaging video library, making it easy to access and share training content.
Recording and Collaboration Tools
- Screen Recorder: Allows users to record short videos and share them with the team for feedback, reducing the need for unnecessary meetings.
- Video Library: Combines meeting recording, screen recording, and an engaging video library, all in one place. This library can be organized by topic or team and integrated with tools like Slack and Notion.
Security and Access Control
- GDPR Compliance: Claap offers GDPR-compliant services and is in the process of obtaining SOC2 and ISO 27001 certifications, ensuring high data security standards.
- Role-Based Access Control: Provides different user roles such as Owner, Admin, Member, Guest, and Visitor, allowing for controlled access and management of the workspace.
Integration and Scalability
- Integration with Other Tools: Claap integrates seamlessly with the tools you use daily, such as CRM systems, Slack, and Notion, eliminating the need to jump between multiple platforms.
- Scalability: The platform is designed to auto-update and scale with your team, making it suitable for both startups and established companies.