Highfive is a video conferencing solution that has been integrated into the Dialpad platform following its acquisition in 2020. Here’s an overview of what Highfive does and its key features:
What Highfive Does
Highfive is designed to enhance video conferencing experiences for both remote and office workers. It combines cloud-based software with proprietary in-room video conferencing hardware to provide a seamless and intuitive meeting experience.
Key Features
Hardware and Software Integration
Highfive’s system includes in-room video conferencing devices that integrate with cloud-based software. These devices can project screens to projectors and TVs, and they come equipped with HD cameras and microphones, ensuring high-quality video and audio.
Ease of Use and Setup
The platform is known for its ease of setup and use. Users can download mobile and desktop applications quickly, and the system requires minimal IT intervention. Highfive also supports one-touch, browser-based HD-quality video conferencing services using open-source WebRTC technology.
Core Functionality
- Unlimited Meetings: Highfive offers unlimited meeting duration, call recording, screen sharing, and in-call chat. It also supports domestic and international dial-in capabilities.
- Screen Sharing: Users can share screens wirelessly from their main interface onto individual employees’ laptops or smartphones using a Google Chrome extension.
- Bluetooth Connectivity: Calls can be initiated on mobile devices or tablets and then beamed onto a large TV screen using Bluetooth technology.
Integration with Other Platforms
Highfive integrates seamlessly with various digital collaboration platforms, including Slack, Microsoft 365, and G-Suite. It also supports single sign-on through Microsoft Azure, enhancing user convenience and security.
Performance and Interface
The Highfive software platform is well-designed and highly responsive. It provides clear audio and video with no noticeable lag or distortion. Users can join calls using the web interface or mobile and desktop applications.
Limitations
While Highfive offers robust features, it does have a limitation on the number of participants per meeting, capping at 125 participants, which is lower than many of its competitors.
Post-Acquisition by Dialpad
Following its acquisition by Dialpad, Highfive’s technology has been integrated to enhance Dialpad’s unified communications platform. This integration aims to provide a comprehensive solution combining telephony, contact center capabilities, and video conferencing, catering to the evolving needs of remote and hybrid work environments.