Setmore Product Overview
Setmore is an online appointment scheduling software designed to help businesses of all sizes manage their bookings, staff, and customer interactions efficiently. Here’s a detailed look at what Setmore does and its key features:
Core Functionality
Setmore allows businesses to add online booking functionality to their websites, social media profiles, and other digital platforms. This enables customers to book appointments directly from these channels, enhancing convenience and accessibility. The software supports unlimited appointments, even on its free plan, making it a versatile tool for various business types, including hair salons, medical practices, fitness centers, and consulting services.
Key Features
- Customizable Booking Pages: Businesses can create personalized booking pages that reflect their brand and services, allowing customers to book appointments easily.
- Multiple Staff Calendars: Setmore enables the management of multiple staff schedules, ensuring efficient appointment allocation and allowing each staff member to have their own calendar and profile.
- Automated Reminders: The software sends automated email and SMS reminders to customers, reducing no-shows and improving appointment adherence.
- Payment Processing: Setmore allows businesses to accept secure online payments directly through the platform, integrating with payment providers like Square, Stripe, and PayPal.
- Analytics and Reporting: The software provides detailed analytics and reporting features to help businesses track their performance and make informed decisions.
- Social Media Integration: Setmore integrates seamlessly with Facebook and Instagram, allowing businesses to add a “Book Now” button to their profiles and facilitate bookings without customers leaving these platforms.
- Website Integrations: It supports integrations with popular website builders such as WordPress, Squarespace, Wix, Weebly, Joomla, Drupal, and more, making it easy to embed booking pages on business websites.
Additional Capabilities
- Staff Scheduling: Setmore includes a built-in staff scheduling tool, allowing businesses to manage staff availability and bookings effectively.
- Customer Database: The software maintains a digital customer rolodex, storing contact details, service history, and important booking statistics. This feature enables personalized service and enhanced customer interactions.
- Video Conferencing Integration: Setmore integrates with Teleport.video for group and one-to-one video sessions, which is particularly beneficial for businesses offering remote services.
- Calendar Syncing: It offers two-way calendar syncing with Office 365 and Google Calendar, ensuring that all schedules are up-to-date and synchronized.
Integrations and Ecosystem
Setmore integrates with a variety of third-party applications, including Zapier, Zendesk, LawPay, QuickBooks, Freshdesk, and more. This extensive integration ecosystem enhances the software’s functionality and makes it a part of a larger business management solution.
Plans and Pricing
Setmore offers a free plan for up to 4 users with unlimited appointments but limited integrations. Paid plans start at $5/month for 1-2 users, with the Pro plan offering more features and support for additional users.
In summary, Setmore is a robust appointment scheduling software that streamlines booking processes, enhances customer interactions, and integrates seamlessly with various business tools, making it an ideal solution for businesses that rely heavily on client appointments.