Product Overview of VSee
VSee is a comprehensive, secure, and highly customizable telehealth platform designed to facilitate virtual healthcare services with ease, efficiency, and compliance. Here’s a detailed look at what VSee does and its key features:
What VSee Does
VSee is a telehealth solution that enables healthcare providers to deliver virtual care services, manage patient interactions, and streamline clinical workflows. It is tailored for businesses of all sizes and is particularly useful for healthcare organizations looking to implement or enhance their telemedicine capabilities.
Key Features and Functionality
Telehealth Workflows and Communications
- VSee offers customizable omni-channel communications, including group video chats for up to 15-20 people, screen-sharing with annotation, file sharing, and both group and private chat capabilities during video sessions.
- The platform supports secure instant messaging and auxiliary camera support, along with remote camera control, ensuring robust communication tools for healthcare teams.
Patient Management and Scheduling
- VSee includes features for appointment scheduling, patient self-scheduling, and a virtual waiting room. It also offers tools for staff optimization, queuing systems, and appointment reminders.
Clinical Tools and Integrations
- The platform is integrated with Electronic Health Records (EHRs) and supports lab integrations, e-Prescriptions, and billing & invoicing. It also provides tools for asynchronous eConsults, ER specialist dispatch, ICU task management, and remote patient monitoring (RPM).
Compliance and Security
- VSee is HIPAA compliant, ensuring that all data transmitted is encrypted using FIPS 140-2 standards. The platform uses a managed peer-to-peer architecture, where data does not pass through the server, enhancing security and privacy.
Customization and Scalability
- With its no-code and low-code capabilities, VSee allows non-programmers to make platform adjustments easily. It provides pre-built modules for patient engagement, video visits, and flexible scheduling, enabling quick development and deployment of custom telehealth applications.
Logistics and Support
- VSee offers comprehensive support services, including device logistics, inventory management, and patient support. It partners with clinical labs, testing services, and pharmacies to provide a complete virtual care experience from testing to medication delivery.
Integration with Other Systems
- VSee can extend the capabilities of existing health information systems like Epic, with ready-built telehealth workflows for complex queuing, patient assignments, eligibility, and claims processing.
Additional Benefits
- Rapid Deployment: VSee enables healthcare organizations to go live with telehealth services in weeks rather than years, thanks to its configurable out-of-the-box solutions and pre-built integration modules.
- Enhanced Productivity: The platform is designed to reduce administrative overhead, optimize clinical operations, and improve patient satisfaction. It can increase remote care team productivity and shorten the telehealth revenue cycle.
Overall, VSee is a robust telehealth platform that combines advanced communication tools, comprehensive patient management features, and strong security measures to support the delivery of high-quality virtual healthcare services.