Introduction
Feedbase is an open-source product management tool designed to enhance customer relationships and streamline the management of customer issues and product development.
Key Features and Functionality
Issue Management
Feedbase enables the efficient capturing, prioritization, and resolution of customer issues. This ensures that customer feedback and problems are addressed promptly and effectively.
Customer Insights
The tool provides valuable insights into the product’s status, helping teams understand customer needs and preferences better.
Customization and Integration
Feedbase is highly customizable, allowing teams to tailor the tool to their specific needs. It also plans to integrate with other tools like GitHub, Linear, and more, enhancing its functionality and compatibility with existing workflows.
Public Hub and Roadmaps
The tool includes a public hub that can be further customized. It also plans to implement roadmaps and feature requests, allowing for more transparent and collaborative product development.
Analytics and Insights
Feedbase aims to provide analytics and insights options for the public hub, giving teams a data-driven approach to product management.
Technical Stack
Built using Next.js, Typescript, Tailwind CSS, Shadcn/ui component library, Supabase for database and authentication, and hosted on Vercel, Feedbase leverages modern and robust technologies to ensure reliability and performance.
Community and Contributions
As an open-source project, Feedbase encourages community contributions. Users can report bugs, request features, and submit pull requests to help improve the tool.
Deployment and Licensing
Teams can deploy their own instance of Feedbase, and the tool is licensed under the GNU Affero General Public License Version 3 (AGPLv3), ensuring it remains open and accessible.
Conclusion
In summary, Feedbase is a versatile and customizable product management tool that focuses on enhancing customer relationships, streamlining issue management, and providing valuable insights into product development. Its open-source nature and planned integrations make it a promising solution for teams looking to improve their product management processes.