LexisNexis Newsdesk - Short Review

Customer Service Tools



Product Overview: LexisNexis Newsdesk

LexisNexis Newsdesk is a comprehensive media monitoring, aggregation, and analytics solution designed to help business, legal, and information professionals make timely, informed, and strategic decisions. This platform is the result of LexisNexis’s acquisition of Moreover Technologies and integrates the best of both worlds to offer a powerful tool for market intelligence and current awareness.



Key Features



Comprehensive Content Collection

LexisNexis Newsdesk provides access to an extensive and global collection of news, broadcast media, blogs, and social media channels. This includes over four million daily news articles from more than 150 countries and in 75 languages, ensuring users have a broad and diverse range of sources to monitor.



Advanced Search and Analytics

The platform features a guided search tool that allows users to quickly capture relevant information from a vast array of sources. It also includes advanced analytics capabilities such as sentiment analysis, share of voice, and geo-coverage mapping. These analytics are presented through data visualizations, including live charts and graphs, which can be easily embedded into reports or company websites.



Customizable Dashboards

Users can create personalized dashboards tailored to their specific interests, allowing quick access to the latest headlines, videos, and charts. These dashboards can also be shared across teams for enhanced collaboration.



Integration and Distribution

LexisNexis Newsdesk offers seamless integration with corporate and law firm portals, intranets, and applications such as CRM systems. Users can aggregate and share copyright-compliant news and information through various channels, including branded newsletters, RSS or ATOM feeds, and alerts.



Journalist and Influencer Outreach

The platform includes journalist contact cards, providing key contact details and insights into journalists’ sentiment, reach, and media mentions. This feature helps users optimize their outreach efforts and amplify their message through nearly 800,000 journalists, bloggers, and social media influencers from 200 countries.



Data Visualization and Reporting

LexisNexis Newsdesk enables users to turn complex data sets into easy-to-digest charts and graphs. Up to nine charts can be created for each search, and these visualizations can be integrated into reports or company websites to track news and media data effectively.



Functionality

  • Media Monitoring: Continuously monitor news articles, online posts, broadcast media, and social media to stay updated on brand, competitor, and industry trends in near real-time.
  • Content Aggregation: Aggregate licensed and open Web content from various sources, including newspapers, websites, broadcast news, blogs, and social media channels.
  • Advanced Analytics: Analyze search results to identify trends and insights using features like sentiment analysis, share of voice, and custom analysis.
  • Collaboration Tools: Share insights internally and externally through customizable distribution tools such as branded newsletters, alerts, and RSS or ATOM feeds.

In summary, LexisNexis Newsdesk is an all-in-one media monitoring and analytics solution that empowers users to search, analyze, and share market intelligence efficiently. Its comprehensive content collection, advanced analytics, customizable dashboards, and integration capabilities make it an indispensable tool for businesses, law firms, and information professionals seeking to make data-driven decisions in a competitive environment.

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