Manhattan Associates Overview
Manhattan Associates is a leading provider of supply chain and omnichannel commerce solutions, centered around its robust and innovative platform known as Manhattan Active®.
Unified Supply Chain Commerce Platform
The Manhattan Active® Platform is a cloud-native, microservices-based architecture designed to unify and optimize various aspects of supply chain operations and omnichannel commerce. This platform integrates multiple solutions, including warehouse management, transportation management, order management, labor management, and more, to provide a seamless and interconnected ecosystem for businesses.
Key Features and Functionality
Unified Distribution Control and Global Visibility
The platform offers unified distribution control, allowing businesses to manage fulfillment, labor, slotting, and automation from a single application. It provides real-time global visibility across the entire supply chain, as well as facility-level visibility for inbound and outbound operations, and performance metrics against set goals.
Advanced Technologies and Automation
Manhattan Active® leverages advanced technologies such as artificial intelligence (AI), machine learning, and automation to optimize supply chain operations. Features include intelligent order streaming that adjusts to new orders, labor changes, and equipment failures, ensuring maximum facility utilization. The platform also uses execution-driven planning and adaptive work planning to regulate the pace and amount of work based on real-time feedback and changes in the order pool.
Actionable Insights and Digital Twins
The platform provides actionable insights to identify areas of less-than-expected performance with ease. It also utilizes digital twins, allowing for a digital representation of the warehouse where employees, resources, and tasks can be managed in real time.
Labor and Transportation Management
Manhattan Active® includes AI-enabled labor management to enhance employee productivity and satisfaction. The transportation management solution allows for the management of every carrier, rate, route, and load, ensuring efficient logistics operations.
Omnichannel Commerce
The platform supports omnichannel commerce by unifying online, mobile, and in-store experiences. It provides software solutions for point of sale, customer service, store inventory, and fulfillment, ensuring a single view of the customer and orders across all channels.
Data & Analytics
Manhattan Active® features advanced data and analytics tools, including real-time operational insights, business intelligence reporting, and user-driven scorecards accessible from any device. This enables businesses to make informed decisions based on comprehensive data analysis.
Developer Experience and Customization
The platform offers a flexible developer experience with no code, low code, and custom code options. The Manhattan ProActive developer toolkit supports innovation and allows businesses to take ownership of custom extensions and modifications to the base product.
Efficiency and Scalability
Built on a cloud-native architecture, the Manhattan Active® Platform ensures high availability, elasticity, and cost-effectiveness. It comprises over 250 microservices that can scale independently, providing the efficiency needed to handle varying business workloads while minimizing costs.
Continuous Innovation and Integration
Manhattan Active® is engineered to be continuously adaptive and always current, with new features and enhancements added every 90 days. The platform is seamlessly integrated with industry-leading solutions, including inventory visibility, autonomous mobile robots, payments, and more, to create a unified supply chain commerce ecosystem.
In summary, Manhattan Associates’ Manhattan Active® Platform is a comprehensive and innovative solution that integrates multiple supply chain and omnichannel commerce functions, leveraging advanced technologies to optimize operations, enhance visibility, and drive business growth.