What is Skubana?
Skubana is a comprehensive, cloud-based e-commerce operations platform designed to help high-volume sellers manage and automate their entire business process. Founded by Chad Rubin, a seasoned e-commerce entrepreneur, Skubana aims to unify various back-end operations into a single, intuitive interface, eliminating human error and oversight.
Key Features and Functionality
Multi-Channel and Multi-Warehouse Management
Skubana supports multi-channel integration, allowing businesses to manage sales across multiple platforms such as Amazon, eBay, Walmart.com, and more. It also enables real-time inventory synchronization across multiple warehouses, ensuring accurate inventory updates based on intelligent shipping zone and sales channel allocation rules.
Order and Returns Management
The platform offers advanced order management capabilities, including routing orders to multiple warehouses, supporting direct warehouse, 3PL, dropshipping, and Fulfillment by Amazon (FBA). It also streamlines returns processing with features like batch shipping, customized packing slips, return labels, and automated emails.
Inventory and Warehouse Management
Skubana provides robust inventory management tools, including real-time inventory tracking, automated purchase order creation based on past product sell-through, and warehouse inventory transfers. This ensures that businesses can replenish stock levels efficiently and make informed decisions about inventory allocation.
Vendor and Purchase Order Management
The platform automates the vendor and purchase order workflow, reducing data entry errors and enabling quick replenishment of stock levels or dropshipping with just a few clicks. This feature helps in maintaining optimal inventory levels and minimizing stockouts or overstock situations.
Shipping and Fulfillment
Skubana integrates with major shipping providers like FedEx, UPS, USPS, and DHL, among others. It supports various FedEx services, including FedEx Home Delivery, FedEx Ground, and FedEx Express. The platform also allows for customized shipping workflows and automated order splitting based on inventory levels and specific business rules.
Analytics and Reporting
Skubana offers cross-channel analytics, providing insights into the most profitable channels and products. This helps businesses in making data-driven decisions to optimize their operations and improve profitability. The platform also includes customizable dashboards and detailed reporting features.
Automation and Customization
The platform is highly customizable, with automated workflows, open API integrations, and an expansive App Store library. This allows businesses to tailor the platform to their specific needs and workflows. Skubana also supports barcode scanning, kitting and bundling, and dropshipping, further enhancing operational efficiency.
Financial and Customer Management
Skubana includes financial management tools and customer management features, ensuring that all aspects of the business are well-integrated. The platform supports integrations with accounting software like QuickBooks and Xero, facilitating seamless financial operations.
Benefits and Support
Skubana is designed to empower online sellers by saving time, reducing human error, and increasing efficiency. It offers various support options, including phone support, live support, and ticket-based support. The platform is scalable and suitable for businesses of all sizes, from startups to enterprises.
In summary, Skubana is an all-in-one e-commerce operations platform that streamlines inventory management, order processing, shipping, vendor management, and cross-channel analytics, making it an essential tool for high-volume sellers looking to automate and optimize their business operations.