Product Overview of Stitch Labs
Stitch Labs is a comprehensive inventory and order management platform designed to simplify and streamline multichannel retail operations for modern, high-growth brands and retailers. Here’s a detailed look at what the product does and its key features.
What Stitch Labs Does
Stitch Labs is an online inventory control solution that centralizes the management of inventory, orders, and sales across multiple channels. This platform helps retailers gain a holistic understanding of their operations, enabling them to save time, make better business decisions, and drive business growth.
Key Features and Functionality
Centralized Inventory Management
Stitch Labs offers a centralized dashboard where retailers can monitor and manage their inventory levels across all sales channels, including multiple warehouses and stores. This feature ensures real-time visibility into stock levels, reducing the risk of overselling and underselling.
Multi-Channel Selling
The platform supports multi-channel selling, allowing retailers to manage and track inventory, orders, and sales from various channels such as Amazon, Shopify, Magento, and more, all from a single interface. This integration enables retailers to customize multiple storefronts and allocate specific amounts of inventory for each channel.
Order Management
Stitch Labs provides a centralized hub for all order activity, allowing retailers to track orders from payment to packing and shipping. It supports features like order splitting, routing orders from the nearest warehouse, and setting shipping criteria based on order duration. Additionally, it allows for hold periods, giving customers time to edit their orders before fulfillment.
Automated Reordering and Stock Alerts
The platform includes automated reordering capabilities, triggered by low stock alerts. Retailers can draft and send purchase orders immediately upon receiving these alerts, ensuring timely restocking and minimizing stockouts.
Product and Warehouse Management
Stitch Labs allows for the management of product catalogs, including the ability to create and manage product bundles, and to track inventory across multiple warehouses. It also supports barcode scanning and advanced stocktaking options, such as reconciliation reports.
Sales and Reporting
The platform offers robust sales features, including the ability to sell products in multiple currencies, manage VIP customer stock allocations, and handle preorders and backorders. It also provides detailed reporting and insights into the company’s performance, including profits, COGS, and overall business health.
Shipping and Fulfillment
Stitch Labs integrates with shipping services, allowing for the automatic retrieval of tracking information and the management of shipping rates. It also supports order fulfillment features like splitting orders and routing them from the nearest warehouse for faster delivery.
Customizable Dashboards and Mobile Access
The platform offers customizable dashboards, providing users with tailored views of their business data. Additionally, it includes mobile access, enabling retailers to manage their operations on-the-go.
Integration and Support
Stitch Labs integrates with various business services, including accounting software, and offers multiple support channels such as phone, live support, tickets, and training. This ensures that retailers have the necessary tools and support to manage their operations efficiently.
Conclusion
In summary, Stitch Labs is a powerful tool for retailers looking to streamline their inventory and order management processes across multiple channels. Its comprehensive set of features and integrations make it an ideal solution for businesses aiming to enhance productivity, make informed decisions, and drive growth.