The MESSA App Overview
The MESSA app is a mobile application designed to provide easy and convenient access to health benefits information for members of the Michigan Educational Special Services Association (MESSA). Here is an overview of what the product does and its key features:
Purpose
The MESSA app is tailored for individuals who are part of the MESSA health benefits program, particularly those in the education sector in Michigan. It aims to streamline the process of managing health benefits, making it simpler for members to access and utilize their health care information on the go.
Key Features
Health Benefits Information
The app allows users to view detailed information about their MESSA health benefits, including their current benefits status, deductible balances, and explanations of benefits (EOBs).
Claims and EOBs
Members can access and review their claims and explanations of benefits directly through the app, ensuring they stay informed about their health care expenses.
Digital MESSA Card
The app provides a digital version of the MESSA insurance card, eliminating the need to carry a physical card and making it easier to present proof of insurance when needed.
Health Savings Account (HSA) Balance
For those with HealthEquity health savings accounts, the app displays the current balance, helping users manage their health care funds more effectively.
Find Care
The “Find Care” tool assists users in locating in-network providers and facilities, making it easier to find the necessary care without the hassle of searching through multiple resources.
Member Service Access
The app enables users to connect with MESSA’s Michigan-based Member Service Center via phone or live chat, providing immediate support and assistance when needed.
Additional Functionality
- User-Friendly Interface: The app is designed to be simple and easy to use, ensuring that members can quickly navigate and find the information they need.
- Real-Time Access: Members can access their health benefits information anytime and anywhere, making it a convenient tool for managing health care on the go.
Overall, the MESSA app is a comprehensive tool that enhances the member experience by providing easy access to health benefits information, claims, and other essential health care resources.