Catchpoint Overview
Catchpoint is a leading digital performance intelligence software company that provides comprehensive and integrated solutions for monitoring and optimizing digital experiences. Here’s a detailed overview of what the product does and its key features:
What Catchpoint Does
Catchpoint is designed to deliver unparalleled insights into customer-critical services, helping businesses consistently provide amazing digital experiences. The platform focuses on end-user experience monitoring, ensuring that organizations can optimize the performance, availability, reliability, and reachability of their digital services from the perspective of their users.
Key Features and Functionality
Monitoring Capabilities
- Synthetic Monitoring: This feature allows IT professionals to deploy virtual machines globally to monitor internal and external application performance. It simulates user interactions to test application functionality and performance proactively.
- Real User Monitoring (RUM): Tracks real users’ activity, providing direct insights into user experience. It includes tools like outage analyzers that compare expected versus actual page views to detect potential outages.
- BGP Monitoring: Monitors Border Gateway Protocol (BGP) to ensure the stability and performance of internet routing.
- Internet Stack Map: Offers visual, interactive maps of the internet dependencies impacting service or application performance, simplifying troubleshooting.
Performance and Analysis
- Performance Monitoring: Continuously monitors network and application performance across the entire network span, providing real-time analytics and performance baselines.
- Performance Analysis: Analyzes performance data to identify issues and suggest improvements. It includes features like dynamic transaction mapping and cloud infrastructure monitoring.
- Data Visualization: Presents live and historical network performance data through charts and graphs for quick status checking and analysis.
Alerting and Response
- Alerting: Sends alerts via various channels (email, text, phone calls) regarding network issues or failures, ensuring prompt action can be taken.
- Incident Alerting: Provides immediate notifications for critical service or application issues, enabling swift response and resolution.
Management and Integration
- Multi-Network Capability: Monitors multiple networks simultaneously, offering a holistic view of the entire network ecosystem.
- Integrations: Integrates with various enterprise-grade software such as PagerDuty, ServiceNow, Moogsoft, Splunk, Elasticsearch, Slack, Microsoft Teams, Ansible, Chef, and Terraform.
Global Observability Network
- Global Vantage Points: Catchpoint’s network includes over 2,600 vantage points worldwide, providing extensive coverage inside networks, wireless carriers, routing points, and core internet infrastructure. This ensures that performance can be optimized from where users are located.
Additional Features
- Uptime Monitoring: Generates alerts for website or application downtime, errors, or significant changes.
- Resource Monitoring: Tracks infrastructure resource needs and alerts administrators or automatically scales usage to minimize waste.
- Cloud Observability: Monitors cloud microservices, containers, Kubernetes, and other cloud-native software.
Unique Value
Catchpoint stands out by offering an integrated platform that combines synthetic and real user monitoring, comprehensive test types, and real-time analytics. Its diverse node network and unique Internet Stack Map provide unparalleled visibility into the internet stack, enabling businesses to preempt performance issues and optimize service delivery effectively.