Overview of ACI Worldwide
ACI Worldwide is a global software company specializing in providing real-time electronic payment and banking solutions to a diverse range of organizations. Here is a comprehensive overview of their products and services:
What ACI Worldwide Does
ACI Worldwide powers electronic payments for over 6,000 organizations globally, including 19 of the top 20 banks worldwide, more than 80,000 merchants, and numerous intermediaries and billers. The company’s solutions are designed to process and manage digital payments, enable omni-commerce payments, present and process bill payments, and manage fraud and risk.
Key Features and Functionality
Payment Processing
- ACI’s solutions handle over 225 billion consumer transactions annually and process more than $14 trillion in payments and securities transactions each day. This includes multi-bank, multi-currency payment processing capabilities, such as those offered by the ACI High Value Real-Time Payments solution, which provides 24×7 payment processing for wires, SWIFT, and RTGS transactions.
Omni-Channel Payments
- The company offers an Omni-Channel Payment Platform that supports payments across various channels, including automated teller machines (ATMs), merchant point-of-sale (POS) terminals, bank branches, mobile phones, tablets, and internet commerce sites. This platform ensures seamless and integrated payment experiences across different touchpoints.
Bill Payments and Presentment
- ACI’s solutions facilitate the presentation and processing of bill payments, with over 5,000 organizations utilizing their electronic bill payment services. This includes managing biller direct and indirect payments through various payment channels.
Fraud Detection and Risk Management
- ACI provides robust fraud detection and risk management services, used by over 1,500 banks, intermediaries, and merchants to prevent fraud. These solutions are integrated into their broader payment processing platforms to ensure secure transactions.
Implementation and Support Services
- The company offers a range of services including implementation, education, and consultation to support the deployment and operation of their software products. This includes 24x7x365 technical support for ACI software in production, available through web, phone, and email.
Compliance and Regulatory Adherence
- ACI’s solutions are designed to ensure compliance with various regulatory requirements, particularly important in the highly regulated financial services industry. Their platforms are vetted to meet stringent compliance standards, ensuring that all transactions and communications adhere to regulatory guidelines.
Global Reach and Scalability
- With a global footprint and local presence in 34 countries, ACI’s solutions are scalable and secure, supporting thousands of customers in public, private, and hybrid cloud environments. This global presence enables ACI to drive the real-time digital transformation of payments and commerce worldwide.
Conclusion
In summary, ACI Worldwide provides a comprehensive suite of electronic payment software solutions that are mission-critical for real-time payment processing, omni-commerce payments, bill payments, and fraud management. Their products and services are designed to be scalable, secure, and compliant, supporting a wide range of organizations globally.