Product Overview of Deserve
Deserve is a cutting-edge, mobile-first credit card platform designed to revolutionize the way credit cards are issued, managed, and utilized. Here’s a detailed look at what the product does and its key features and functionality.
What Deserve Does
Deserve provides an end-to-end, omni-channel platform that enables financial institutions, fintech companies, lenders, and merchant co-brands to launch and manage their own credit card programs. The platform is built on a cloud-native and API-enabled architecture, allowing for seamless integration and customization to meet the specific needs of its partners.
Key Features
Digital-First Experience
Deserve offers a fully digital card experience, certified by Mastercard, which allows consumers to access their credit cards immediately on their smartphones. This includes instant card issuance, activation, and use upon approval, enhancing the overall payment experience without compromising security and authentication protocols.
Customizable Rewards and Benefits
The platform provides a highly customizable rewards and benefits experience, allowing partners to tailor credit card offerings to the unique needs and preferences of individual customers. This is achieved through advanced data analysis and customer behavior insights.
Real-Time Fraud Detection and Prevention
Deserve incorporates real-time fraud detection and prevention mechanisms, ensuring robust security standards. The platform uses cutting-edge encryption and authentication methods to protect customers’ sensitive information throughout the application and approval process.
Self-Service Account Management
Users have access to self-service account management tools, including interactive spending analytics and transaction history. This empowers consumers to manage their accounts efficiently and make informed financial decisions.
Automated and Digitized Application Process
The credit card application and approval process is automated and digitized, leveraging technologies such as artificial intelligence and machine learning. This reduces the time and effort required for applicants to receive a credit decision, providing a faster and more frictionless experience.
Comprehensive Support
Deserve handles all aspects of credit card management, including assessing borrower risk, processing transactions, fielding customer service calls, and handling disputes. This comprehensive support simplifies the complex process of launching and maintaining a credit card program for its partners.
Scalable and Flexible Architecture
The platform is built with a nimble, multi-tenant, cloud-native architecture that allows for quick innovation and scalability. Partners can edit and go live with new features instantly, without inter-company constraints, ensuring high-quality and fast innovation at a low cost.
Open API Framework
Deserve’s Open API framework provides APIs, SDKs, and detailed documentation, enabling developers to customize the experience to feel like an extension of their brand. This includes tools for underwriting, KYC/KYB, servicing, card processing, and program and product setup.
Enhanced Security and Compliance
The platform is certified in SOC1, SOC2, and PCI DSS, ensuring that it meets stringent security and compliance standards. Deserve constantly updates its security protocols to protect sensitive information and maintain compliance.
In summary, Deserve offers a modern, mobile-centric credit card platform that streamlines the entire credit card customer journey, from application and onboarding to spending, earning rewards, and managing accounts. Its customizable, secure, and scalable architecture makes it an ideal solution for businesses looking to integrate credit card solutions into their services.