Indifi - Short Review

Finance Tools

Indifi Technologies is a fintech company that specializes in providing unsecured loans to small and medium-sized enterprises (SMEs) across various industries. Here’s a detailed overview of their product and its key features:

Product Overview

Indifi’s platform is designed to facilitate growth for SMEs by offering a range of financial products tailored to their specific needs, without the requirement for collateral. Founded in 2015 by Alok Mittal and Siddharth Mahanot, Indifi leverages advanced data analysis and technology to assess creditworthiness and provide convenient access to credit.

Key Features and Functionality



Industry-Specific Products

Indifi offers credit products that are customized for different industries such as travel, e-commerce, hotels, retail, and restaurants. These products are designed to fit the unique cash flow needs of each business sector. For example, travel agencies can access working capital financing for ticket purchases, while restaurants can obtain loans for renovations.

End-to-End Process Automation

The platform boasts end-to-end process automation, eliminating the need for manual data collection or underwriter oversight. This automation includes data linkages with over 100 data partners and supply-side linkages with multiple lending partners, ensuring a seamless and efficient loan process.

Data-Driven Credit Assessment

Indifi gathers and analyzes data from various sources to assess the creditworthiness of businesses. This approach incorporates industry-specific risk factors, such as volatility risk for travel agencies and business closure risk for restaurants, to lower credit losses and provide more accurate risk assessments.

Variety of Loan Products

The platform offers a diverse range of loan products, including:
  • Term loans
  • Lines of credit
  • Invoice discounting
  • Merchant cash advances
  • Short-tenure liquidity products like advance settlements and purchase financing.


Convenience and Accessibility

Indifi’s solutions are distributed through supply chain partners, such as ticketing consolidators, online travel agencies, and online food ordering companies. This reduces distribution costs and makes the process more convenient for SMEs. Loans can also be accessed through payment gateways, further enhancing accessibility.

Scalable and Cost-Effective

The platform is designed to be scalable, with the ability to serve a wide range of customers, from micro to medium-sized businesses. Indifi has reduced its average loan amount and operating costs, enabling it to serve customers with loan needs as low as ₹1 lakh (approximately $1,200).

High Volume and Reach

As of recent updates, Indifi has disbursed over 73,000 loans across 400 cities, with a total disbursement value exceeding $497 million. The company has also achieved significant growth, with a 100% increase in assets under management and a 150% increase in loan volumes over the last year.

Inclusive Lending

Indifi focuses on serving segments of the market that are not well-served by traditional banks, including businesses that have been in operation for less than two years and women entrepreneurs. Over 20% of Indifi’s customers are women entrepreneurs, and about 30% of customers have been in business for less than two years. In summary, Indifi’s product is a robust, technology-driven platform that provides SMEs with tailored financial solutions, leveraging advanced data analysis and automation to ensure a convenient, efficient, and risk-managed lending experience.

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