Product Overview of Ordermark
Ordermark is a comprehensive solution designed to streamline and simplify the management of online orders for restaurants, enabling them to efficiently handle multiple delivery platforms through a single, integrated system.
What Ordermark Does
Ordermark consolidates orders from various online delivery platforms such as Uber Eats, DoorDash, Grubhub, and many others into a single tablet and printer setup. This integration helps restaurants manage their online ordering operations more effectively, reducing complexity and increasing efficiency.
Key Features and Functionality
Unified Order Management
- Ordermark allows restaurants to manage all their online orders from different platforms through one Samsung tablet and a wireless Epson T88 thermal printer, eliminating the need for multiple devices and printers.
Seamless Integration
- Restaurants can easily connect their current online ordering services to Ordermark and add more services as needed. This includes integration with over 400 partners, making it a versatile solution for various online ordering platforms.
Automated Order Processing
- Ordermark auto-accepts all inbound online delivery orders, ensuring no orders are missed. It also prints out clean order tickets with modifiers and special instructions clearly displayed.
Menu and Order Management
- The system includes a universal menu management system called Sync, accessible through the Ordermark Admin account. This allows restaurants to update and manage their online delivery menus easily. Additionally, restaurants can 86 menu items on the fly through the tablet interface and temporarily pause online delivery services when necessary.
Comprehensive Analytics and Reporting
- Ordermark provides in-depth data and analytics in a single dashboard view. Restaurants can check sales data hourly, daily, weekly, or monthly, as well as view top-selling menu items and sales by individual delivery service.
Customer Support
- The platform offers 24/7 customer service support via phone and email, ensuring that any issues are promptly addressed without the need to contact multiple service providers.
Scalability and Growth Tools
- Ordermark includes “Reach,” a feature that allows restaurants to easily identify and add online ordering services to each location. It provides location-specific recommendations, exclusive provider promotions, and streamlined signups, helping restaurants grow their business efficiently.
Hardware and Setup
- The starter plan includes essential hardware such as one tablet and one Epson printer, with no setup fees. There are also flexible options for additional devices to cater to the specific needs of larger or more complex operations.
Benefits
- Reduced Errors: By consolidating orders into one system, Ordermark minimizes errors and simplifies training for staff.
- Increased Revenue: Restaurants can generate more revenue by managing multiple online ordering platforms efficiently and gaining insights from comprehensive analytics.
- Simplified Operations: The unified system reduces overhead and simplifies back-office reporting and analysis, allowing restaurants to focus on their core business.
Overall, Ordermark is a powerful tool for restaurants looking to streamline their online ordering operations, enhance efficiency, and drive revenue growth.