Product Overview of 98point6
Introduction
98point6 is a cutting-edge virtual care platform designed to revolutionize the way patients interact with healthcare providers. Founded in 2015 and based in Seattle, Washington, 98point6 leverages advanced technologies such as artificial intelligence (AI), machine learning, and automation to provide seamless, efficient, and high-quality primary care services.
Key Features and Functionality
Frictionless Virtual Care
- On-Demand Consultations: 98point6 enables patients to connect with U.S.-based, board-certified physicians 24/7 via private messaging, audio, or video, eliminating lengthy wait times associated with traditional healthcare settings.
- Text-Based Communication: The platform utilizes a text-based communication model, allowing patients to interact with physicians comfortably and at their own pace. This format is particularly beneficial for those who may feel anxious about in-person visits or phone calls.
Automated Administrative Tasks
- AI-Powered Patient Intake: The platform automates patient intake and medical history gathering, reducing administrative burdens on clinicians. AI technology builds patient profiles and learns from each visit to avoid redundancy.
- Automated Charting and Orders: 98point6 automates tasks such as charting, orders, and other administrative processes, enabling providers to practice at the top of their license and focus on patient care.
Clinical Decision Support and Integration
- Evidence-Based Decision Support: The platform includes evidence-based clinical decision support tools that enhance quality, safety, and consistency of care while maintaining provider autonomy.
- EHR Integration: 98point6 seamlessly integrates with popular Electronic Health Record (EHR) systems like Epic and MyChart, providing a holistic view of a patient’s medical history and ensuring continuity of care.
Patient-Centric Care
- Personalized Care Plans: After analyzing patient symptoms using AI, physicians provide personalized care plans, including diagnoses, treatments, prescriptions, and lab orders as needed.
- Customized Resources: The platform navigates patients to the most appropriate care modality for their symptoms and provides customized patient resources throughout the care journey.
Accessibility and User Experience
- Multi-Platform Access: Patients can access the service through a web browser or via mobile apps available on the App Store and Google Play, ensuring an intuitive and user-friendly experience.
- Secure and Private: The platform ensures that all interactions are private and secure, with patients receiving a unique PIN for account access, eliminating the need for passwords.
Benefits
- Increased Access and Satisfaction: 98point6 enhances patient access to care and improves patient satisfaction by providing a seamless and efficient care experience.
- Efficiency and Cost Savings: By automating administrative tasks and leveraging AI for triaging and decision support, the platform helps reduce healthcare costs and improve the overall efficiency of care delivery.
- Workforce Support: The platform supports healthcare providers by reducing burnout and enabling them to focus on high-value tasks, thereby improving workforce management and care quality.
In summary, 98point6 is a comprehensive virtual care platform that combines AI, automation, and real-time communication to deliver high-quality, on-demand primary care services. Its innovative features and seamless integration with existing healthcare systems make it an invaluable tool for both patients and healthcare providers.