BetterHelp is a leading online therapy platform designed to provide convenient, accessible, and affordable mental health services to individuals worldwide.
What BetterHelp Does
BetterHelp connects users with licensed, accredited therapists for online psychotherapy sessions. The platform addresses a wide range of mental health concerns, including anxiety, depression, stress, relationship challenges, family dynamics, substance use, grief, eating disorders, personality disorders, PTSD, and bipolar disorder, among others. It is not limited to individuals with a mental health diagnosis; anyone seeking mental health support, life guidance, or wellness advice can benefit from the services offered.Key Features and Functionality
Matching Algorithm
When you sign up for BetterHelp, you complete a detailed questionnaire that helps the platform’s proprietary algorithm match you with a therapist who best fits your needs, preferences, and goals. This algorithm considers various factors such as specialty, techniques, availability, gender, age, location, language, and other personal identifiers to ensure an optimal match.Communication Methods
Users can choose from multiple communication methods to interact with their therapists, including:- Live video sessions
- Live phone calls
- Live chat sessions
- Messaging between sessions, allowing users to send and receive messages at any time.
Session Flexibility
BetterHelp offers flexibility in scheduling sessions, with options for 30-minute or 45-minute sessions per week. These sessions can be conducted via computer, tablet, or mobile device, providing convenience and accessibility.Additional Tools and Resources
- Journaling Feature: Users have access to an online journal with prompts and mood tracking, which can be kept private or shared with the therapist if desired.
- Group Support: BetterHelp offers over 20 live interactive group seminars (groupinars) each week, covering topics such as sleep, self-care, anxiety, and depression. Users can attend live or access recordings if they miss a session.
- Worksheets and Goal Tracking: Therapists can assign worksheets and goal-tracking tasks that can be completed within the BetterHelp app or on the website.
- Webinars: Educational webinars are available, providing additional resources for mental health and wellness.