Product Overview of Experity (formerly DocuTAP)
Experity, formed through the 2019 merger of DocuTAP and Practice Velocity, is a comprehensive cloud-based Electronic Medical Record (EMR) and Practice Management (PM) software specifically designed for urgent care clinics and hybrid healthcare facilities.
What Experity Does
Experity is tailored to streamline the operations of urgent care and occupational medicine practices, enhancing efficiency, accuracy, and patient satisfaction. The platform integrates EMR, practice management, and revenue cycle management (RCM) services to provide an all-encompassing solution for on-demand healthcare. Currently, Experity supports over 4,000 clinics across the U.S.
Key Features and Functionality
Urgent Care-Focused EMR
- Streamlined Workflows: Designed for quick adoption by part-time providers and locums, allowing for efficient charting and documentation.
- Concurrent Charting: Enables multiple staff members to document simultaneously, improving cross-departmental collaboration and reducing friction.
- Template Locking: Ensures consistency in patient care documentation by auto-populating templates and using complaint-driven logic to chart common visits quickly.
Advanced Practice Management Tools
- Patient Check-in and Scheduling: Online registration, streamlined scheduling queues, and automated appointment scheduling to reduce wait times and front desk effort.
- Real-time Insurance Verification: Minimizes administrative burden by verifying insurance eligibility immediately, reducing the risk of claim denials.
- Billing Transparency: Provides clear, readable receipts and automated balance-due text reminders to improve patient satisfaction and collection rates.
Revenue Cycle Management (RCM) Services
- Comprehensive RCM Solutions: Includes contract negotiation, credentialing assistance, customized fee schedule creation, and comprehensive financial advisory services. It also features HIPAA-compliant billing tools, A/R management, and performance reports to ensure smooth billing cycles.
Patient Engagement and Analytics
- Patient Portals: Enhances patient communication and trust through secure portals where patients can access their health records and interact with the clinic.
- Business Intelligence Tools: Offers customizable reports and data visualizations to help clinics gain insights into their clinical, operational, and financial performance. This allows for data-driven decision-making and performance optimization.
Additional Features
- e-Prescription and Lab Integrations: Supports e-prescribing, lab integrations, and SMS messaging to streamline clinical workflows.
- Teleradiology and Occupational Medicine: Includes specialized features for occupational medicine, such as documenting employer and patient information, and supports teleradiology services.
- Mobile Accessibility: Available on both iOS and Android platforms, ensuring accessibility from various devices.
Pricing and Implementation
Experity’s pricing starts at $2.20 per month per user, with costs varying based on the specific features, practice size, and customizations required. The platform is designed to minimize disruption during implementation, ensuring a smooth transition from existing systems.
In summary, Experity is a robust EMR and practice management solution that is specifically tailored for the unique needs of urgent care and occupational medicine clinics. Its integrated features and services aim to enhance operational efficiency, improve patient care, and optimize financial performance.