Product Overview of Greenway Health
Greenway Health is a comprehensive healthcare technology solution designed to enhance the efficiency, compliance, and patient outcomes of ambulatory healthcare practices. Here’s a detailed look at what the product does and its key features.
What Greenway Health Does
Greenway Health provides an integrated suite of healthcare technology solutions that include Electronic Health Records (EHR), practice management software, and revenue cycle management services. These solutions are tailored to support healthcare practices across multiple specialties, helping them to operate more efficiently, maintain compliance, and improve patient care.
Key Features and Functionality
Electronic Health Records (EHR)
- Greenway Health’s EHR platform, known as Intergy, is a user-friendly and specialty-focused solution designed for ambulatory healthcare practices. It allows healthcare providers to manage patient records electronically, streamlining clinical workflows and improving data accuracy.
Practice Management
- The practice management component includes tools for appointment scheduling, patient registration, and task management. These features help practices manage their daily operations more effectively, reducing administrative burdens and enhancing patient engagement.
Patient Portal
The Greenway Patient Portal enables patients to securely connect with their healthcare providers online. Key functionalities include:
- Access to medical records, including test results, medications, and vaccination history.
- Secure messaging with healthcare providers in a HIPAA-compliant manner.
- Appointment scheduling and management, including reminders and cancellation options.
- Online bill pay and prescription refill requests.
Revenue Cycle Management
- Greenway Health offers robust billing and invoicing tools, insurance verification, and compliance tracking. These features help practices manage their revenue cycle more efficiently, ensuring timely and accurate payments.
Additional Features
- Telehealth Integration: Allows for virtual consultations, expanding the reach of healthcare services.
- Prescription Management: Streamlines the prescription process, ensuring accurate and timely medication management.
- Lab Integration: Facilitates the integration of lab results directly into the EHR system.
- Clinical Decision Support: Provides healthcare providers with real-time clinical decision support to enhance patient care.
- Reporting and Analytics: Offers detailed reporting and analytics tools to help practices make informed decisions.
- Document Management: Ensures all patient documents are securely stored and easily accessible.
- Mobile Access: Provides healthcare providers with the ability to access patient information on mobile devices.
- Inventory Management: Helps practices manage their inventory of medical supplies and equipment.
- Compliance Tracking: Assists in maintaining regulatory compliance through automated tracking and alerts.
User and Administrative Tools
- The platform includes an Admin Dashboard that allows practice administrators to manage user roles, configure portal settings, and oversee various aspects of the patient engagement experience. It also supports multiple user roles, including Admin and Staff roles, to control access to administrative functions.
In summary, Greenway Health is a holistic healthcare technology solution that integrates EHR, practice management, and revenue cycle management to support the operational and clinical needs of ambulatory healthcare practices. Its extensive range of features and functionalities are designed to enhance efficiency, compliance, and patient outcomes.