HealthTap is a pioneering telehealth platform designed to bridge the gap between patients and healthcare providers using advanced digital technology. Here’s a comprehensive overview of what the product does and its key features:
What HealthTap Does
HealthTap provides immediate, affordable, and reliable medical advice and care to individuals through a combination of artificial intelligence and a network of board-certified doctors. The platform aims to democratize access to quality healthcare, making it accessible to everyone, regardless of their location or financial situation.Key Features and Functionality
Virtual Consultations
HealthTap allows members to conduct virtual doctor visits via text, video, or phone from any digital device, 24/7. These consultations can be used for both urgent and primary care needs, and members can select a primary care physician to manage their long-term health.AI-Powered Symptom Checker
The platform features an AI-powered symptom checker, known as HealthTap AI, which helps users understand the potential causes of their symptoms and provides guidance on the next steps. This AI system processes user-inputted symptoms and other relevant information to offer preliminary assessments and recommendations.Dr.A.I.™ Patient Interviews
HealthTap has introduced Dr.A.I.™, a pre-appointment patient interview system powered by GPT-4, which automates the collection of basic health information. This allows doctors to focus more on the patient’s treatment during the visit, enhancing the efficiency and personalization of care.Network of Doctors
HealthTap boasts a network of over 90,000 U.S.-based, board-certified doctors across 147 specialties. These doctors can prescribe medication, order lab tests, and make referrals to specialists, ensuring comprehensive care.Additional Services
- Prescriptions and Lab Orders: Doctors on the platform can fill prescriptions and order lab tests, with prescriptions available for pickup at a pharmacy or through home delivery. Lab results are accessible through the secure HealthTap dashboard.
- Referrals: Doctors can make referrals to specialists, ensuring that patients receive the specialized care they need.
Membership and Pricing
HealthTap offers various membership plans, including a $119 per year individual plan (approximately $10 per month) and a HealthTap Prime membership for $15 per month. These plans provide access to virtual consultations, AI-powered symptom checking, and other premium services.Free Features
- Dr. Q&A: A searchable database of millions of patient questions answered by actual doctors. Users can also ask their own anonymous questions and receive a response within 24 hours.
- HealthTap AI: The AI interface that helps users understand their symptoms and provides guidance.