Product Overview of Heidi Health
Heidi Health is a cutting-edge, AI-powered healthcare solution designed to automate and streamline clinical documentation and administrative tasks for clinicians. Here’s a detailed look at what the product does and its key features.
What Heidi Health Does
Heidi Health’s flagship product, Heidi Clinician, leverages artificial general intelligence to automate a wide range of administrative and documentation tasks. This includes gathering patient histories, building ward round lists, performing clinical audits, writing clinical notes, creating various documents, optimizing discharge summaries for billing, and processing referrals. The primary goal is to reduce the administrative burden on clinicians, allowing them to focus more on patient care.
Key Features and Functionality
Personalized Clinical Notes
Heidi Clinician adapts to each clinician’s unique style and preferences for note organization, writing style, and tone. The “Tailor-Made Clinician Notes” feature enables personalized note structuring, flexible formatting, and the integration of clinicians’ internalized thoughts during consultations.
Dictation Feature
Introduced in late 2023, the dictation feature allows clinicians to enhance their clinical notes using voice commands. This feature converts spoken words into written notes with real-time accuracy, including punctuation and formatting.
Fillable Documents
Heidi automates the filling of standard forms, such as WorkSafe Cover forms, using information directly from patient consultations. This eliminates the need for manual data entry.
Template Library
The Template Library provides quick access to a wide range of pre-made patient documents, including referrals, medical certificates, and prescriptions. Clinicians can customize these templates to fit their specific needs.
Remote Access
The “Heidi on the Go” feature allows clinicians to access Heidi’s capabilities remotely, ensuring they can stay productive even when away from their desk.
Advanced Language Processing and Security
Heidi continuously refines its language processing abilities to ensure high accuracy in note-taking. Additionally, the platform has strengthened security measures, including HIPAA compliance, SOC2, and ISO 27001 certifications, to protect patient data and conversations.
Multi-Disciplinary Collaboration
Heidi supports collaborative documentation through shared sessions, making it suitable for multidisciplinary teams across various healthcare settings, from primary care to specialties like neurology and OBGYN.
Customizable Documents
Heidi can generate any healthcare document from simple prompts and repurpose patient conversations to create different types of documents, such as patient handouts, emails to other healthcare providers, and detailed clinical notes with customizable structure and detail levels.
Benefits
- Time Savings: Clinicians using Heidi Clinician have reported saving between one to two hours of documentation time per day. Psychologists and occupational therapists have also reduced the time to generate detailed reports by a third.
- Accuracy and Efficiency: Heidi demonstrates a high degree of accuracy in capturing medical details and differentiating between medical and casual conversations.
- Adaptability: The platform adapts to unique workflows across all specialties and healthcare settings, making it versatile for solo practitioners and large hospital networks alike.
Overall, Heidi Health’s AI-powered solution is designed to revolutionize clinical documentation, enhancing the efficiency and accuracy of healthcare practices while significantly reducing the administrative burden on clinicians.