Product Overview: LiveHealth Online
LiveHealth Online is a telehealth service that provides convenient, accessible, and affordable healthcare to users through live, two-way video consultations. Here are the key features and functionality of this service:
What is LiveHealth Online?
LiveHealth Online allows users to interact with U.S. board-certified doctors, psychiatrists, and licensed therapists via video calls on their computers, smartphones, or tablets. This service is designed to offer medical care whenever and wherever it is needed, eliminating the need for physical visits to doctor’s offices, urgent care centers, or emergency rooms.
Key Features
- 24/7 Availability: Doctors are available 24 hours a day, 7 days a week, 365 days a year, ensuring that users can get medical assistance at any time.
- No Appointments Necessary: Users can log in and connect with a doctor immediately without the need for scheduling an appointment.
- Wide Range of Services: LiveHealth Online covers a variety of common health concerns such as colds, flu, fevers, rashes, infections, allergies, and more. It also offers preventive screenings, follow-up care, and management of chronic health conditions like diabetes and weight management.
- Mental Health Support: Users can have video visits with licensed therapists for issues like anxiety, depression, grief, and panic attacks, with appointments available in four days or less.
Functionality
- User-Friendly Interface: The service is secure, private, and easy to use. Users can log in, register, and choose a doctor based on their availability and background information.
- ePrescribing: Doctors can electronically prescribe medications to local pharmacies, except for controlled substances and lifestyle drugs, which may be restricted by state laws.
- Health Record Management: Users can store their personal and health information securely and share it with doctors during visits. They can also access visit summaries and health records through the “My Health” tab.
- Cost-Effective: The cost of using LiveHealth Online is often comparable to or less than a regular doctor visit. For those without a health plan, the average cost is $49 per visit.
Benefits
- Employer Savings: By reducing the need for visits to higher-cost care sites like emergency rooms and urgent care centers, employers can save on healthcare costs. Each virtual visit can result in significant medical cost savings.
- Increased Productivity: Employees spend less time traveling to and waiting for doctor visits, leading to increased productivity and employee satisfaction.
- Convenience: The service offers flexibility and convenience, allowing users to manage their health from anywhere with an internet connection, at any time.
In summary, LiveHealth Online is a comprehensive telehealth solution that offers convenient, affordable, and high-quality medical care, making healthcare more accessible and efficient for both users and employers.