MyDoc Overview
MyDoc is a comprehensive digital healthcare platform designed to provide a range of patient engagement and healthcare services, particularly tailored for corporate employees and individuals in the Asia-Pacific region.
What MyDoc Does
MyDoc serves as a holistic healthcare companion, enabling users to access various healthcare services remotely. These services include video health consultations, prescriptions, medical screenings, and the management of patient health records. The platform aims to fill the gap in patient engagement and digital healthcare, adhering strictly to clinical protocols, licensing requirements, and telehealth regulations.
Key Features and Functionality
Healthcare Services
- Video Consultations: Users can engage in video health consultations with medical practitioners, providing a convenient and accessible way to receive healthcare advice.
- Prescriptions and Medical Screenings: The platform allows for the issuance of prescriptions and the conduct of medical screenings, all managed digitally.
User Experience and Navigation
- Simplified Onboarding: The platform is designed with a simple and fast signing-up process, using conventional and automatic input methods to facilitate user understanding and completion.
- Intuitive Navigation: To address user confusion, MyDoc has been redesigned to include features like a “Case Files” tab, where users can easily access their medical documents such as electronic medical certificates, prescriptions, and diagnoses.
Security and Compliance
- Data Security: MyDoc ensures high levels of data security through measures like SSL 256-bit encryption for all processing, “Encryption At Rest” for servers, and strict adherence to HIPAA privacy and security rules for those who require it.
Scalability and Reliability
- Cloud Infrastructure: MyDoc utilizes Google Cloud Platform, which provides scalability, reliability, and a microservices-based architecture. This setup allows for easy management and deployment of applications without downtime, ensuring 99.9% availability.
Additional Features
- Health Dashboard: The platform includes a health dashboard that displays biomarkers over time, using both subjective data from questionnaires and objective data from IoT devices and lab results.
- Medication Management: Users can manage medication delivery and pickup through the app.
- Tracking and Reporting: MyDoc offers comprehensive reporting and tracking features, including daily audit logs, email notifications for key activities, and the ability to track shared files and their access history.
Administrative and Management Tools
- Permissions and Access Control: Administrators can easily set permissions for folders, controlling who has access to what, with options including no access, view only, and full control.
- Share Management: The platform allows administrators to set global or individual file expiration dates, enforce password protection, and track file deliveries.
Overall, MyDoc is a robust and user-friendly platform that combines advanced healthcare services with strong security, scalability, and administrative tools, making it a reliable choice for both individuals and corporate health management.