Product Overview of Recuro Health
Recuro Health is an integrated digital health solutions company that offers a comprehensive and personalized approach to virtual care, aiming to make advanced healthcare more accessible and efficient.
Core Offerings
Recuro Health provides a holistic suite of virtual care services, including:
- Virtual Primary Care: Patients have virtual access to top primary care physicians who develop tailored care plans. This service includes dedicated physicians, at-home lab tests, optional genetic testing, integrated prescriptions, and comprehensive health risk assessments. Patients can choose a consistent provider who meets their needs and preferences, and they also have access to 24/7 urgent care.
- Virtual Urgent Care: This service connects patients virtually with board-certified doctors for the treatment of common medical concerns. It offers 24/7 access, multi-channel communication options (live video, phone, and messaging), integrated prescriptions, and consult transcription. Urgent care can seamlessly transition to ongoing virtual primary care to improve patient health.
- Behavioral Health: Integrated within the virtual care platform, Recuro Health provides behavioral health services as part of its holistic care approach, ensuring patients receive comprehensive support for both physical and mental health needs.
Key Features and Functionality
- 24/7 Access: Recuro Health services are available around the clock, 365 days a year, ensuring patients can receive medical assistance whenever needed.
- Multi-Channel Communication: Patients can engage with healthcare providers through various channels, including live video, phone, and messaging, allowing them to choose the method that best suits their needs.
- Integrated Prescriptions: Prescriptions are electronically sent to the patient’s preferred pharmacy for easy pickup, or patients can opt for home delivery of chronic care medications.
- At-Home Diagnostics: Lab tests and genetic screenings can be delivered to patients’ doorsteps, making it convenient for them to conduct health assessments from home.
- Comprehensive Health Assessments: Recuro Health conducts thorough health risk assessments that cover physical and behavioral health, lifestyle, and other relevant areas to identify health issues early and inform targeted interventions.
- Condition Management: Care teams are dedicated to identifying and managing chronic conditions on an ongoing basis, ensuring continuous care and support for patients with comorbidities.
- Prescription Benefit Program: This program covers approximately 95% of the top 200 most prescribed maintenance medications, with a broad list of generic prescriptions available at no cost to members. The program is accepted at over 70,000 pharmacy locations across the U.S. and includes home delivery options.
- Customized and White-Labeled Solutions: Recuro Health’s platform can be fully configured, white-labeled, and integrated into any organization’s benefits structure, allowing for customized care models that drive meaningful engagement and improve member utilization.
- Risk and Quality Monitoring: The platform ensures that Risk Adjustment Hierarchical Condition Categories (HCCs) and quality measures are addressed during virtual visits, helping to close clinical gaps in care and improve quality measurement rates.
Additional Benefits
- National Coverage: Recuro Health has a network of over 1,500 NCQA-certified physicians, providing coverage in all 50 states and improving access to underserved populations.
- High Patient Satisfaction: The platform is designed to enhance patient satisfaction through personalized communications, easy onboarding, and high utilization solutions.
- Cost-Effective: Recuro Health’s solutions aim to reduce healthcare costs by providing cost-effective virtual care services, managing pharmacy expenditures, and promoting adherence to care plans.
In summary, Recuro Health offers a robust and integrated virtual care platform that combines physical and digital outreach methods to deliver superior healthcare outcomes. Its comprehensive services, including primary care, urgent care, behavioral health, and prescription benefits, are designed to improve member engagement, accuracy in risk scoring, and overall quality of care.