Product Overview: Sibly
Sibly is a digital coaching solution designed to support the mental health, well-being, and productivity of individuals, particularly within the workplace. Here’s a detailed look at what Sibly does and its key features:
Purpose and Mission
Sibly aims to provide on-demand mental health and wellness coaching to help individuals navigate life’s challenges. The platform is built on the premise that everyone should have someone to talk to, addressing the significant number of people who feel alone or lack support.
Key Features
On-Demand Support
Sibly offers 24/7 support through its mobile app, ensuring that members can access coaching and resources at any time, without the need for appointments. This real-time support is available 365 days a year, with a response time of less than two minutes.
Personalized Coaching
The platform provides personalized coaching through trained coaches, known as “heroes,” who are equipped with science-backed tools. These coaches help members address various challenges, including mental health concerns such as loneliness, stress, anxiety, and substance use, as well as physical well-being habits like healthy eating and physical activity.
Resource Navigation
Sibly’s engagement and navigation platform connects members to the resources and benefits they need when they need them. This includes recommending employee benefits, community resources, and Sibly-developed content and programs. Members are highly likely to follow through on these referrals, with 61% of members acting on the recommended resources.
Data-Driven Insights
The platform uses machine learning and AI tools to analyze conversations, categorize them, and provide rich data insights on population health and member sentiment. This helps employers understand the unique challenges of their workforce and identify gaps in existing benefit designs.
Empathy and AI Integration
Sibly integrates empathy and AI to create a compassionate and effective support system. AI technology powers the training of Sibly’s coaches and ensures they use the right language and approach when dealing with members, enhancing satisfaction rates.
Benefits for Employers
For employers, Sibly offers several benefits, including increased productivity, reduced absenteeism, and lower medical costs. The platform provides workforce insights, drives benefit utilization, and helps employers take better care of their most important asset: their people.
Functionality
Unlimited Access
Members have unlimited access to coaching, whether it’s a single conversation or high engagement throughout the day. This flexibility ensures that support is available as needed.
Comprehensive Support
Sibly supports the whole person, addressing a variety of modern challenges and life events beyond just mental health. It helps members set and achieve personal and professional goals, improving overall well-being and emotional resilience.
User-Friendly Interface
The platform is designed to be user-friendly, with a mobile app that makes it easy for members to connect with coaches and access resources at any time.
In summary, Sibly is a robust digital coaching solution that combines empathy, AI, and personalized support to improve the well-being and productivity of its members, while also providing valuable insights and benefits to employers.