Product Overview of TruBe
Introduction
TruBe is a comprehensive fitness and wellness platform designed to provide users with a holistic approach to achieving their health and fitness goals. Available through both the TruBe website and the TruBe app for iOS, the platform connects users with certified fitness professionals and offers a variety of group and private wellness experiences.
Key Features
Certified Coaches and Personalized Training
TruBe coaches are certified professionals with expertise in various fields including fitness, sports, mindfulness, and body/nutrition. Users can book in-person sessions with these coaches at a location and time of their choice, allowing for personalized and tailored workouts that cater to individual goals and needs.
Booking and Scheduling
The platform offers a user-friendly booking system through both the website and the app. Members can explore different fitness disciplines, read coach profiles, ratings, and reviews, and book sessions that fit their schedules. The booking process involves selecting a fitness pillar (such as Fitness or Spirit), choosing a discipline, confirming the location and time, and booking a coach.
Group and Private Sessions
TruBe provides access to both group fitness classes and private one-on-one coaching sessions. These sessions are held in unique venues and often include pre and post-session activations with partner brands, enhancing the overall wellness experience.
Flexibility and Convenience
Designed for individuals on the go, TruBe allows users to geolocate and find fitness professionals in their area, whether they are at home or traveling. The platform also supports users in maintaining their fitness plans while away from their usual location.
Cancellation and Membership Policies
Members can cancel sessions with a 12-hour advance notice without incurring costs. The platform also offers the ability to pause memberships for up to one month, allowing users to take breaks without losing their subscription benefits.
Special Needs and Injuries
TruBe accommodates users with injuries or special needs by providing coaches who can design safe and effective workouts tailored to individual health requirements, as long as the user has been cleared for exercise by their medical professional.
Payment and Packages
The platform accepts all major forms of payment and offers package deals for booking multiple sessions. Users can add their payment details to their profile and are only charged for sessions they book and complete.
Additional Functionality
Community and Partnerships
TruBe fosters a community that extends beyond workouts, focusing on holistic well-being and meaningful connections. The platform partners with several brands, including On, Alo Yoga, Technogym, Hyperice, and various hotels, to provide immersive wellness experiences.
Customer Support
Users can reach out to the customer care team via email for any questions or issues, ensuring support is available to help manage their fitness journeys.
Conclusion
In summary, TruBe is a robust fitness and wellness platform that offers personalized coaching, flexible scheduling, and a supportive community, making it an ideal choice for individuals seeking to achieve their health and fitness goals in a convenient and engaging manner.