Fountain is a comprehensive frontline workforce management platform designed to streamline and scale the recruiting, hiring, and engagement processes for hourly workers. Here’s an overview of what the product does and its key features:
Purpose and Scope
Fountain is tailored to address the unique challenges of hiring and managing hourly workers, which comprise the majority of the global workforce. Unlike traditional applicant tracking systems that are geared towards salaried workers, Fountain focuses on efficiently hiring high volumes of hourly workers from application to their first day of work.
Key Features and Functionality
Frontline Hiring Solutions
- Fountain Go: This mobile-first platform allows frontline managers to manage the hiring process on-the-go, including job postings, interview scheduling, and candidate communication. It helps maintain optimal staffing levels and reduces time-to-fill.
Employee Referrals
- Fountain Referral: This platform leverages employee networks to discover top-tier talent. It simplifies the referral process and incentivizes employee participation, making it easier for businesses to find qualified candidates through their existing workforce.
Workforce Engagement
- Fountain Pulse: Utilizing AI-driven sentiment analysis, Fountain Pulse captures real-time insights into employee sentiment. It features customized surveys, trigger-based feedback collection, and AI-powered dashboards that transform complex data into actionable strategies to enhance workforce engagement and satisfaction.
Recruitment and Sourcing
- Fountain Assist: This service provides expert frontline recruiting support powered by advanced AI-enabled tools. It helps speed up the hiring process and ensures that businesses can acquire the right talent quickly.
- Fountain Reach: An AI-driven tool that surfaces hidden talent by moving beyond traditional job boards. It helps hiring teams find the right workers efficiently by targeting highly relevant candidates.
Onboarding and Compliance
- Fountain Onboard: Streamlines the onboarding process, including seamless I-9 verification and personalized communications. It boosts employee retention by ensuring a smooth transition from the offer stage to the first day of work.
- Fountain Compliance: Automates document collection and validation using AI that recognizes most document types, ensuring 100% compliance and keeping the workforce fully productive.
Customization and Community Involvement
- Fountain collaborates with customers to develop new products and features, offering early access to beta testers. This includes tailored features based on customer input, free beta use, and preferential pricing once products exit the beta stage.
Overall Benefits
Fountain’s platform is designed to elevate the entire employee lifecycle, from streamlined hiring and leveraging employee networks to enhancing workforce engagement. It provides businesses with a comprehensive suite of tools to manage their frontline workforce efficiently, reduce time-to-fill, and improve overall workforce satisfaction and productivity.