Product Overview of LearnUpon
LearnUpon is a comprehensive, cloud-based Learning Management System (LMS) designed to help businesses deliver online training to a diverse range of audiences, including employees, customers, and partners. Founded in 2012 in Dublin, Ireland, LearnUpon has evolved to serve global organizations with offices in multiple locations.
What LearnUpon Does
LearnUpon enables organizations to create, manage, and track engaging learning experiences at scale. It is tailored to support various training scenarios, making it a versatile tool for different industries such as software and technology, healthcare, manufacturing, professional services, and nonprofit and government organizations.
Key Features and Functionality
Course Authoring and Management
- LearnUpon features an intuitive course builder with drag-and-drop functionality, allowing users to easily create and manage courses using various content formats like videos, audio, SCORM, xAPI, and more.
- The platform supports learning paths and course catalogs, as well as course versioning and updates.
Blended Learning Support
- LearnUpon allows for the creation and management of both instructor-led training (ILT) sessions and self-paced e-learning courses. It tracks attendance, completion, and assessment results for both types of training in a centralized platform.
Learner Engagement and Assessment
- The platform includes gamification tools, assessments, quizzes, and surveys to enhance learner engagement and measure progress. Automated exams and surveys help in capturing feedback and evaluating the learning experience.
Reporting and Analytics
- LearnUpon provides robust reporting and analytics capabilities, offering real-time data and visualizations. Users can generate customizable reports and dashboards to track learner progress, completion rates, and course performance metrics.
E-Commerce and Monetization
- The platform includes built-in e-commerce features, allowing organizations to sell courses and training programs to external audiences. It supports multiple payment gateways, currencies, pricing models, coupons, and affiliate management.
Integrations and API
- LearnUpon integrates with popular business tools such as Salesforce, Slack, Zoom, and more. It also offers a RESTful API for custom integrations, Zapier integration, and single sign-on (SSO) capabilities to automate user management and data synchronization.
User Management and Administration
- The platform supports bulk user import and synchronization, self-registration, SSO, and configurable user roles and permissions. It also features branded learner portals, automated notifications, and certificates.
Security and Compliance
- LearnUpon is ISO 27001 and GDPR compliant, ensuring secure cloud hosting and data encryption. It includes role-based access control, regular security audits, and disaster recovery planning.
Mobile Accessibility
- LearnUpon offers a mobile app for learning on the go, supporting multiple languages and currencies to cater to global organizations.
Customer Support
- The platform provides comprehensive customer support, including email, phone support, live chat, a knowledge base, and a community forum. Each customer is assigned a dedicated Customer Success Manager to ensure they achieve their goals with the platform.
Additional Capabilities
- Webinar Integration: LearnUpon allows seamless integration with webinar tools like Zoom, MS Teams, GoToMeeting, and Webex, enabling the scheduling and management of webinar sessions within the LMS.
- Configurable User Roles & Permissions: The platform supports the creation of different user roles and groups, automating user management and allowing for efficient training management.
- LearnUpon Anywhere: This feature enables organizations to embed courses directly into their own products or services, providing frictionless customer education.
In summary, LearnUpon is a robust LMS that offers a user-friendly interface, extensive feature set, and strong integration capabilities, making it an ideal solution for businesses looking to deliver effective and engaging online training programs.