Nimble Overview
Nimble, available at www.nimble.com, is a comprehensive Customer Relationship Management (CRM) tool designed to help businesses build stronger relationships with their customers, streamline sales and marketing processes, and enhance overall team productivity.
What Nimble Does
Nimble is a social sales and marketing CRM that enables users to store, organize, and leverage their contact information effectively. It centralizes contacts, emails, and social profile data, allowing users to nurture relationships, track sales opportunities, and manage multiple pipelines efficiently.
Key Features and Functionality
Contact Management
- Contacts: Organize and group contacts into lists for effective engagement. Enrich contact records with social intelligence to gain insights into their interests, interactions, and more.
- Contact Record: Enhance your contact database with detailed information from social profiles.
Communication and Outreach
- Messages: Store records of past communication and engage directly with customers through a unified inbox.
- Email Sequences: Send pre-written, templated emails automatically to contacts based on their actions or a set schedule.
- Group Email Tracking & Reporting: Track and report on email outreach to targeted lists to nurture relationships with potential buyers and existing customers.
- Email Templates: Use saved templates for one-to-one or group message outreach to save time.
Workflow and Task Management
- Today Page: View daily, weekly, and monthly priorities, including sales pipeline, calendar appointments, activities, and email stats.
- Workflow Templates: Visualize the progress of leads and contacts using Kanban boards/lists to track important processes.
- Activities: Schedule follow-up reminders, tasks, and calendar appointments for contacts and teammates.
Sales and Deal Management
- Deals and Reports: Track sales opportunities and generate reports on these opportunities to monitor performance.
- Pipeline Management: Manage multiple sales pipelines and track the progress of each deal.
Integration and Customization
- Third-party Integrations and API: Integrate Nimble with third-party apps using tools like Zapier, and enjoy native integrations with apps such as MailChimp.
- Customization: Customize contact and company data fields to tailor Nimble to specific business needs.
Team Collaboration
- Team Features: Work smarter by sharing contacts, activities, messages, deals, and more within the team.
- Mobile Apps: Access Nimble on mobile devices to manage contacts and leads on the go.
Additional Tools
- Nimble Prospector App: Gather insights on contacts and leads using the Nimble Prospector browser extension, available for Google Chrome.
- Webforms: Create customized web forms to gather contact data, craft surveys, or generate support tickets, and integrate them into your website or social media.
- Signals: Consolidate social streams from business Facebook and Twitter pages into a central place to engage with important contacts.
Benefits
Nimble stands out for its ease of use, affordable pricing, and the ability to access complete communication history anywhere. It empowers businesses to get organized, follow up on leads, track sales, and nurture relationships more effectively. Whether you are in sales, marketing, management consulting, event planning, real estate, or other industries, Nimble provides a robust CRM solution tailored to meet various business needs.