Product Overview: Sestek Knovvu Text-to-Speech (TTS)
Sestek’s Knovvu Text-to-Speech (TTS) is a cutting-edge speech synthesis technology designed to convert written text into natural-sounding, human-like speech. This innovative solution is tailored to enhance customer interactions and automate self-service applications across various industries.
What it Does
Knovvu TTS enables businesses to deliver high-quality, audible speech from text, improving the overall customer experience. It is particularly useful in applications such as e-learning, virtual assistants, audiobooks, and voice-enabled self-service systems.
Key Features and Functionality
1. Custom Voice Creation
The TTS technology includes a Custom Voice Creation feature that allows businesses to develop unique, branded voices. This is achieved using advanced machine learning algorithms and deep neural networks to analyze and mimic the vocal characteristics of a designated voice talent.
2. Voice Tuning
Businesses can adjust the speech rate and volume of the generated voices without compromising their authenticity, ensuring the audio content accurately represents their brand and messaging.
3. SSML Support
Knovvu TTS supports Speech Synthesis Markup Language (SSML), which enables more human-like experiences by incorporating pauses, correct formatting of numbers, dates, and times, and other nuances.
4. Multi-Language Support
The technology supports voices in 15 different languages, allowing businesses to cater to a diverse customer base globally.
5. Fast Adaptation
Knovvu TTS can develop and expand brand voices generated from limited voice samples, making it efficient for businesses to implement and scale their voice solutions quickly.
6. Flexible Deployment
The solution offers flexible deployment options, including on-premise and SaaS models. On-premise deployment provides complete control over data, ensuring maximum security and privacy, while the SaaS option eliminates the need for hardware maintenance and technical expertise. The API integration allows easy and seamless integration into existing software and systems.
7. Integration and Scalability
Knovvu TTS provides a REST API for easy integration, allowing businesses to send HTTP requests to convert text to speech and receive the resulting audio content in various formats. This ensures flexibility and scalability, enabling businesses to adjust their computing resources as needed.
Benefits
- Improved Customer Experience: Knovvu TTS enhances customer interactions by providing natural-sounding voices, increasing the efficiency and satisfaction of self-service applications.
- Increased Self-Service Rates: By enabling seamless interactions, the technology boosts process automation and self-service rates, saving valuable agent time.
- Cost Reduction: The advanced speech synthesis technology reduces costs by delivering high-quality, human-sounding voices that customers enjoy interacting with, thereby reducing the need for live agents.
Overall, Sestek’s Knovvu Text-to-Speech is a powerful tool for businesses looking to elevate their brand voice, enhance customer experiences, and streamline their operations through advanced speech synthesis technology.