Product Overview of Smokeball
Smokeball is a comprehensive legal case management software designed to streamline the operations of law firms, enhancing efficiency, organization, and client service.
What Smokeball Does
Smokeball is an all-in-one solution that helps law firms manage cases from start to finish. It automates manual and time-consuming tasks, allowing lawyers and their teams to focus more on legal work and less on administrative duties. The software is tailored to meet the specific needs of various legal practice areas, ensuring that all aspects of case management are handled seamlessly.
Key Features and Functionality
Case Management
- Smokeball organizes all case-related documents, emails, and calendar events in one place, using automated tagging to ensure everything is easily accessible.
- The software includes prebuilt fields and customizable workflows specific to different types of legal matters, such as divorce, personal injury, and more.
Time and Billing Management
- Smokeball features automatic time-tracking, capturing every billable minute spent on drafting documents, sending emails, or making client calls. This data is used to generate accurate and detailed invoices, supporting various billing formats including fixed-fee, hourly, contingency, and LEDES.
- The software integrates with accounting tools like QuickBooks and Xero, providing comprehensive financial reporting and management.
Document Automation
- Smokeball includes advanced document automation, allowing users to draft documents quickly and accurately by inputting client details once and letting the software populate the necessary information into templates. It offers access to a library of over 20,000 automated forms and templates.
Communication and Collaboration
- The Communicate app enables secure collaboration with clients through multi-factor authentication and state-of-the-art data encryption. It allows for seamless messaging and file sharing, ensuring confidentiality and ease of communication.
- Smokeball also automates client communication by triggering templated messages to keep clients updated on their cases.
AI-Powered Assistance
- Smokeball AI, including tools like Archie (AI Matter Assistant), Intake.ai, and AutoTime.ai, assists with tasks such as information gathering, drafting correspondence, summarizing matters, and streamlining intake processes. These AI tools enhance efficiency and reduce the time spent on routine tasks.
Workflow and Task Management
- The software sets up step-by-step processes and assigns related tasks, ensuring that every case and firm member is on track. It provides reminders and daily digest emails to keep the team organized and focused on deadlines.
Email and Calendar Management
- Smokeball automatically saves emails and attachments to their related matters, creating a searchable log accessible to all firm members. It also offers innovative legal calendaring software to manage appointments and deadlines efficiently.
Training and Onboarding
- Smokeball’s legal workflow software includes detailed workflows for every matter type and attached document templates, making it easier to onboard new staff and ensure consistent training across the firm.
Additional Integrations and Tools
- Smokeball integrates with Microsoft Word, allowing users to generate documents from templates, save documents directly to Smokeball, and use features like electronic signatures through InfoTrack’s DocuSign integration.
- The software also includes tools like Quick Notes for sharing client preferences and Matter Tagging for categorizing cases by searchable keywords, enhancing overall organization and accessibility.
In summary, Smokeball is a robust legal case management solution that automates various tasks, enhances client communication, and streamlines the operational workflows of law firms, making it an indispensable tool for legal professionals.