Purpose and Overview
GRRO is an all-in-one platform aimed at enhancing patient relationships, improving practice results, and increasing revenue for healthcare practices. It integrates various tools and functionalities to streamline patient engagement, communication, and marketing efforts.
Key Features and Functionality
Patient Relationship and Marketing Solution
- GRRO allows healthcare practices to build relationships with prospects and patients through multiple channels, including forms, funnel pages, automated SMS/text messaging, email, phone calls, and voicemails. It also integrates with Facebook Messenger to nurture prospects and patients through custom pipelines.
Practice New Patient Pipeline
- The platform includes a pipeline system to focus on new patient leads, engaging and nurturing them from the first introduction to booking an appointment. This feature helps track ROI, appointment rates, campaign effectiveness, and response rates, ensuring no prospect is lost.
Practice New Patient Appointment Builder
- GRRO features a calendar scheduling tool that enables prospects and patients to self-book appointments. It also sends automated confirmation and reminder texts, emails, and voicemails, enhancing the patient experience and building trust.
Practice Marketing Campaign Builder
- The platform offers a drag-and-drop campaign builder, allowing practices to create multi-channel campaigns to connect with prospects and patients through various communication channels. This helps in exponentially growing practice results and revenue while building patient relationships.
Practice Survey and Form Builder
- GRRO includes a drag-and-drop survey and form builder to gather feedback from patients. This tool helps practices understand patient needs and preferences, capturing answers and saving them in the patient’s contact record. Surveys and forms can be embedded directly into page builders, funnels, or the practice’s website.
Practice Site and Funnel Builders
- The platform provides a simple drag-and-drop page builder, eliminating the need for separate hosting accounts or special software. This feature is comparable to tools like WIX, Squarespace, and ClickFunnels but is integrated within the GRRO platform.
Practice Automation Builder
- GRRO offers automation tools to streamline communications and workflows. This includes automated messaging, appointment reminders, and other tasks, all managed within a single stream, enhancing efficiency and reducing manual labor.
Conclusion
In summary, GRRO is a robust platform that centralizes patient relationship management, marketing, and automation for healthcare practices, providing a holistic solution to improve patient engagement, practice results, and revenue.