Overview of Ivanti Neurons
Ivanti Neurons is a comprehensive cloud technology platform designed to enhance the management and security of IT and security operations within an organization. Here’s a detailed look at what the product does and its key features.
Purpose and Scope
Ivanti Neurons is built to proactively reduce risk, improve productivity, and lower operational costs. It achieves this by providing a unified, scalable platform that integrates various IT and security services, ensuring seamless operations across the entire IT ecosystem.
Key Features and Functionality
Visibility and Analytics
The platform aggregates and monitors device, support, and security data, converting it into actionable analytics. This enables organizations to optimize service performance at scale, providing real-time insights and accurate IT asset management.
Unified Experiences
Ivanti Neurons offers a unified experience across multiple Ivanti solutions, eliminating the need for “swivel chair management.” This includes a common login experience, simplified navigation, and a consistent user interface design, making it easier for IT, security, and end users to work efficiently.
Machine Learning and AI
The platform leverages advanced machine learning and AI to autonomously sense, predict, and interpret events. This automation capability is used for various functions such as natural language querying, threat engine, ITSM ticket classification, patch intelligence trending, and more. These AI-driven features help in proactive diagnostics and automated remediation actions.
User and Role Management
Ivanti Neurons includes robust user management features, such as single sign-on (SSO) and multi-factor authentication (MFA), to enhance account security and policy control. Role-based access control (RBAC) allows administrators to map, assign, and manage user privileges across various Ivanti products, ensuring secure and controlled access.
Unified Agent Management
The platform provides unified agent management, enabling easy registration, configuration, and deployment of agents to target devices. This includes creating agent policies and enrollment keys, which simplifies device management and policy telemetry.
Modular Structure
Ivanti Neurons is composed of several modules, each dedicated to specific tasks:
- Discovery and Connectors: For asset discovery and service mapping.
- Healing: Offers automated preventative maintenance and issue response.
- Edge Intelligence: Provides insights and control over edge devices.
- Workspace Management: Manages and personalizes user desktops, including secure file access.
- Service Management (ITSM): Covers IT service management, including incident detection and resolution.
- Client Management: Handles device management, software distribution, and remote access.
- Mobility Management: Manages mobile devices with Zero Trust Security policies.
- User Security: Focuses on identity lifecycle management and password-less MFA.
- Endpoint Security: Manages permissions, patch management, and device control.
- Secure Access: Covers remote access, network access control, and Zero Trust Access technology.
Automation
Ivanti Neurons Bots is a low-code/no-code automation tool integrated into the platform. It helps in self-healing devices, interacting with users, and integrating between systems, significantly reducing the time taken for tasks from days to seconds.
Unified Endpoint Management (UEM)
The platform includes AI-powered UEM capabilities that enable IT to take immediate actions, resolve issues faster, and provide users with a personalized self-service experience. It offers complete visibility, accurate IT asset insights, and a simple onboarding and provisioning process for all endpoints.
In summary, Ivanti Neurons is a powerful, cloud-based platform that leverages AI, machine learning, and automation to enhance IT and security operations. Its unified approach, comprehensive modules, and advanced analytics make it a robust solution for managing and securing an organization’s IT estate.