Product Overview: Ruckus Cloud Wi-Fi
Ruckus Cloud Wi-Fi is a comprehensive Wireless LAN (WLAN) Management-as-a-Service solution designed to simplify the deployment, monitoring, and management of wireless networks. This cloud-based platform is tailored for organizations of all sizes, particularly those with limited IT resources, to set up, manage, and scale their WLANs efficiently without compromising on Wi-Fi performance.
Key Features and Functionality
High-Performance Wi-Fi
Ruckus Cloud Wi-Fi leverages high-performance access points (APs) that incorporate advanced technologies such as BeamFlex® and ChannelFly®. These technologies enhance Wi-Fi performance in challenging RF environments, including high client density and interference, and support up to 30% to 50% more clients per AP compared to competitive solutions.
Simplified and Intuitive Management
The platform offers a single-pane-of-glass web interface and a native mobile app, allowing administrators to manage their entire wireless network from anywhere. This intuitive UI simplifies day-to-day management tasks, including setting up new venues, creating guest networks, and configuring switch port settings. The intent-based workflows and zero-touch provisioning for APs and switches further streamline the management process.
Advanced Network Control and Security
Ruckus Cloud Wi-Fi provides robust security features, including multiple employee authentication options (Traditional PSK, 802.1X with AAA and dynamic VLAN support), and flexible guest access options such as social login, SMS, email, and captive portal. The platform also supports Fast BSS Transition (802.11r) and 802.11k for efficient roaming and enhanced security and QoS.
Guest Access and Monetization
The solution offers comprehensive guest access features, including self-help or sponsored guest WLANs, social login, SMS, and other captive portal options. It also supports mobile app-based dynamic captive portal ad insertion and monetization, along with free Wi-Fi options and MAC caching for repeat customers.
Scalability and Flexibility
Ruckus Cloud Wi-Fi is highly scalable, supporting networks of any size through a single user interface. It allows organizations to expand their WLANs quickly and easily, with the flexibility to migrate from a cloud to on-premises controller architecture without changing the APs. This ensures investment protection and the ability to reuse APs with any Ruckus controller architecture.
Analytics and Troubleshooting
The platform includes advanced analytics and reporting at no additional charge, along with 24/7 technical support via phone, chat, and web. Administrators can receive notifications of network status via SMS, mobile app push notifications, or email. The system also supports event logs, alarms for AP and switch status, historical client data for troubleshooting, and remote packet captures.
Cloud Hosting and Security
Ruckus Cloud Wi-Fi is hosted on world-class Infrastructure-as-a-Service (IaaS) providers in North America, Europe, and Asia, with stringent physical, data access, and data disposal security measures. The service holds ISO 27001 and SSAE-16, SOC 1, SOC 2, and SOC 3 certifications, ensuring high security standards. The platform also offers a 99.9% network availability SLA, excluding planned maintenance.
Conclusion
In summary, Ruckus Cloud Wi-Fi is a powerful, scalable, and secure WLAN management solution that simplifies the complexities of wireless network management, making it an ideal choice for organizations seeking to optimize their Wi-Fi performance and streamline their network administration.