Zenoss Cloud Product Overview
Zenoss Cloud is a cutting-edge, SaaS-based platform designed to provide comprehensive IT operations management (ITOM) and full-stack monitoring, coupled with advanced AIOps (Artificial Intelligence for IT Operations) insights. Here’s a detailed look at what the product does and its key features.
What Zenoss Cloud Does
Zenoss Cloud is engineered to monitor and manage modern IT infrastructures, including public cloud, on-premises, and hybrid environments. It aims to eliminate blind spots in data centers by providing a unified, real-time understanding of the entire IT environment. This includes resources, services, relationships, dependencies, state, and configuration across physical, virtual, and cloud-based infrastructure and applications.
Key Features and Functionality
Comprehensive Monitoring
- Zenoss Cloud offers agentless infrastructure monitoring, dependency discovery, and modeling. It collects and analyzes various data types, including metrics, model data, events, logs, agent data, application performance data, and network performance data.
AIOps and Analytics
- The platform leverages powerful machine learning and real-time analytics to automate issue root cause analysis, predict and eliminate IT outages, and provide deep health and performance insights. It reduces alert noise and false positives by up to 99.9975%, ensuring only actionable events are highlighted.
Scalability and Performance
- Powered by the Google Cloud Platform (GCP), Zenoss Cloud offers virtually unlimited scale, including streaming and analytics capacity for large volumes of machine data and numerous systems. This scalability ensures the platform can adapt to the changing needs of any business.
Dynamic Environment Management
- Zenoss Cloud supports dynamic environments driven by ephemeral systems such as containers and microservices, with out-of-the-box support for Docker, Kubernetes, and other technologies. It maintains real-time inventory and configuration details, tracking dynamic relationships in virtualized and cloud-based infrastructures.
Integration and Automation
- The platform integrates seamlessly with other ITOM tools to accelerate and automate issue resolution. It enables automated actions at the resource level, using advanced dependency modeling and impact analysis to ensure efficient service assurance.
Security
- Zenoss Cloud benefits from the robust security posture of GCP, with all components being FedRAMP certified. This ensures industry-leading security at the chip level, providing a highly secure environment for IT operations.
Data Management and Retention
- The platform offers flexible data retention options, with 3 months of data retention included as standard, and the ability to extend this period as needed. It also supports data export for near-live reporting, querying, and retention.
User-Friendly and Extensible
- Zenoss Cloud features a multitenant architecture that supports continuous innovation and enhancements. It includes extensibility through enterprise ZenPacks, which are commercial, open-source, and community extensions that allow users to monitor specific device types and extend the platform’s capabilities.
In summary, Zenoss Cloud is a powerful ITOM platform that offers comprehensive monitoring, advanced AIOps analytics, and unparalleled scalability and security. It is designed to optimize IT environments, predict and prevent outages, and automate issue resolution, making it an essential tool for modern IT operations.